View Full Version : DVD/USB player does not work anymore

01-05-2013, 08:09 PM

I bought a home cinema few years ago (HTS335W/12). Since 2 weeks, it doesn't read DVD, CD and USB keys. I might be a firmware issue. I would like to update the firmware but I don't find it on Philips website. Could you please send me the firmware to my e-mail address ?


01-08-2013, 03:28 PM
Hi shook,

Please check here........no new fw will come.. http://www.p4c.philips.com/cgi-bin/cpindex.pl?ctn=HTS335W%2F12&dct=FAQ&faqview=1&new_tmpl=1&refdisplay=C59_NO%20SW%20REL_86537&refnr=0086537&scy=GB&slg=ENG

01-09-2013, 03:27 PM
Thank you for the reply.

Actually I already seen that page, but I would like to know if you can send me the original firmware version. I don't want to update it but get it back to factory defaults.


Philips - Katerina
08-26-2015, 02:38 PM
Hello participants of the thread and forum members in general!

Hopefully your issue was dealt with and you are no longer facing it. Since the thread has been silent for some time now, I will proceed by closing it. If you still have the same question about the same issue or any similar issues arise feel free to start a new thread or contact one of us moderators to open this thread again.

Kind regards
Philips Katerina