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p.rain
01-09-2013, 09:15 AM
Hi all,

I have a strage issue.
during my TV instalation i was able to connect my TV to my wifi network, however, NetTV cannot connect.
I have checked the settings of my network and it show that TV is connected. but when i am entering the NetTV i am stuck on 3rd step of instalation. There is a black screen with information thet TV is "Connecting..."
any one know what could be the issue?
i have the most recent firmware installed.

thanks for your help.

Toengel
01-09-2013, 09:22 AM
Hi,

can you please tell us, which IP addresses your TV gets (from router): IP, Gateway, DNS... (see network configuration at TV).

Toengel@Alex

p.rain
01-09-2013, 11:18 AM
Hi,

can you please tell us, which IP addresses your TV gets (from router): IP, Gateway, DNS... (see network configuration at TV).

Toengel@Alex

thank you,
my settings in the TV:

Network mode: DHCP & Auto IP
IP: 192.169.10.15
Netmask: 255.255.254.0
Gateway: 192.168.10.1
DNS1: 193.151.112.10
DNS2: 193.151.112.20

my external IP taken form www.whatismyip.com is: 193.151.113.162