Unable to link to my Iphone/ipad

[davengill]

Hi - I have 2 Phillips in-sight home monitor cameras bought as a pair. Initially both linked to the iphone/ipad without any problems then one of them stopped working.

I have tried, re connecting it but it goes from amber flashing to green then back to amber flashing without connecting to the phone.

I have, reset the monitor, unplugged and plugged in again, uninstalled the app and reinstalled it all to no avail.

The second camera has continued to work without a problem.

Can you assist please.

Many thanks

[davengill]

I still await a reply to this post - is it showing at all???

[kwinnie]

hi danvengill,
as philips moderator has been posted in other related threads, you can send your registration ID to them to request a back-end check-up.