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Thomas Skipper
01-14-2013, 03:23 PM
Hallå

I nead a update to Philips LC37OWU3-SLE1,
Mpeg4 Video format is wrong, all channels is in the TV, but noting to se, Teristisk

burnhoven
01-14-2013, 04:39 PM
I think LC37OWU3-SLE1 is a Display-Model. Do you have the model of TV?

Do you watching DVB-T? What do you see...black screen, any messanges?

Thomas Skipper
01-15-2013, 09:17 AM
Black screen, and text in the top rigt, Picture format is wrong.
Philips 37PFL9632D S/n-GG2E0748044633
DVB-T Mpeg4 T1/T2
Danmark

Philips - Benedickte
01-15-2013, 11:21 AM
Black screen, and text in the top rigt, Picture format is wrong.
Philips 37PFL9632D S/n-GG2E0748044633
DVB-T Mpeg4 T1/T2
Danmark


Hi Thomas.


Could you pelase confirm to me if you're using the internal tuner or an external tuner?
If you're using an external tuner, have this had an update recently? Please check what resolution this is set to.

Please also make sure you're running the latest software on your tv (64.14.22). this can be downloaded on the support page together with instructions how to do it on your set.


Best regards,
Benedickte