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thb
01-14-2013, 05:43 PM
Dear all
I have correctly tuned my TV to receive all new french channels but unfortunately I can't receive any image.
It seems that the TV is not able to display HD digital channels.
Is there any software update that would allow me to receive these channels ?
If yes what is the way to perform the update ?

TV bought in 2009.

Thank you

Philips - Benedickte
01-15-2013, 12:31 PM
Dear all
I have correctly tuned my TV to receive all new french channels but unfortunately I can't receive any image.
It seems that the TV is not able to display HD digital channels.
Is there any software update that would allow me to receive these channels ?
If yes what is the way to perform the update ?

TV bought in 2009.

Thank you

Hi Thb.

I can confirm to you that your TV is HD ready, this means you will need an external digital tuner to view the new french HD digital channels.

Best regards,
Benedickte

thb
01-15-2013, 12:42 PM
Hi Thb.

I can confuirm to you that your TV is HD ready, this means you will need an external digital tuner to view the new french HD digital channels.

Best regards,
Benedickte

Thank you
If I get your meaning : The TV is HD ready but the internal tuner is not able to display HD signals ?

And there is no way of updating the software to have this possibility.

Am I correct ?

Philips - Benedickte
01-15-2013, 12:48 PM
Thank you
If I get your meaning : The TV is HD ready but the internal tuner is not able to display HD signals ?

And there is no way of updating the software to have this possibility.

Am I correct ?

Hi again Thb.

Yes you are getting it right. When it's HD ready (or anything xx ready) it means you will need an additional device that support this. The built in tuner support DVB-T signals, a HD digital signal is DVB-T2 (more advanced).

So regarding update, I have to say sorry, this is a hardware limitation of your TV and not software.

If you got any further question, please do not hesitate to ask:)

BR,
Benedickte