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PalomaVigo
01-17-2013, 12:04 AM
Hi! I recently bought this item and in the promotional photos it said I could see the artwork (if the song included it), but I can't. I emailed one of Philips consultants and they said if "I was doing everything right it should work". Every song has it's artwork attached (I also did the Tools > Options > Artwork > Auto-fetch thing, but it didn't work). I can see the artwork in my cellphone, iTunes, Windows Media Player, but not on my player.
Can anyone help me with this please?

Edit: It's supposed to look like this
1674
but looks like this (sorry for the crappy pic)
1675

Philips - Katerina
08-27-2015, 12:44 PM
Hello participants of the thread and forum members in general!

Hopefully your issue was dealt with and you are no longer facing it. Since the thread has been silent for some time now, I will proceed by closing it. If you still have the same question about the same issue or any similar issues arise feel free to start a new thread or contact one of us moderators to open this thread again.

Kind regards
Philips Katerina