View Full Version : HTB9550D/12 Doesn't do anything anymore are firmware upgrade

01-19-2013, 08:31 PM

HTB9550D/12 Doesn't do anything anymore after firmware upgrade but the main menu. I cannot enter any submenu anymore nor can i play any disk or (internet)radio.

Please help! I only have this set for one day.

Cheers, Tom :confused:

01-20-2013, 11:47 AM
Like I said, just the main menu shows; I can choose one of the sub-menu's and I see the icon change, but the menu doesn't change.
I have even have had the power cord unplugged the entire night; nothing changed.
(In original post, I meant 'after firmware upgrade'. The firmware upgrade was successful with no errors)

01-22-2013, 03:44 PM
Dunno if anyone is interested but Philips customer care asked me to send them the main unit. Via phone they couldn't help me.

Philips - Katerina
08-24-2015, 10:29 AM
Hello participants of the thread and forum members in general!

Hopefully your issue was dealt with and you are no longer facing it. Since the thread has been silent for some time now, I will proceed by closing it. If you still have the same question about the same issue or any similar issues arise feel free to start a new thread or contact one of us moderators to open this thread again.

Kind regards
Philips Katerina