Dropout DS3800 and firmware

[Ponsen]

Hello,

From time to time I keep experiencing dropout from my DS3800 speaker, these dropouts seem to get worse and worse and as of today I can't keep music running for more then 5 seconds.
Resetting the speaker and or restarting the stream (disconnecting it from itunes and then reselecting it again) does not seem to solve the problem.

I tried to see if there is a firmware upgrade on the Philips-site but although I can find an instruction video on how to upgrade I can;t find the file itself anywhere.

Can you please redirect me to the appropriate file please?

Best regards,

Marco

[kwinnie]

i think there s no firmware available for this player.
if there is, it should be shown in the support site like this : http://www.p4c.philips.com/cgi-bin/cpindex.pl?ctn=DS9800W/10&hlt=Link_Software&mid=Link_Software&scy=AT&slg=AEN


disconnect that to power, connect again and do all the connection settings all over again...?
any possibilities that is something deal with the internet bandwidth?

[kwinnie]

here a video on firmware upgrade:
http://www.p4c.philips.com/cgi-bin/cpindex.pl?ctn=DS3800W/10&dct=TUT&list=aa13_list_partial.html&mid=Link_Tutorials&refnr=0091967&scy=AT&slg=ENG&view=aa13_view_partial.html