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Vince
01-31-2013, 10:30 AM
I exprience soem problems with my home cinema system

-System crashes some times and can't be turned off...
-ARC doesn't work (i also have a philips tv with arc support)
-Quality of playback from movies from usb or my top box (HD) is less than directly connected to the tv
-When i set the volume to 50 my back speakers are still 'whispering'
-Consumer support can't help me... :-(
-The app doesn't work properly and surroundme is not working at all

And yes i have the latest software update...

Philips - Katerina
08-24-2015, 10:28 AM
Hello participants of the thread and forum members in general!

Hopefully your issue was dealt with and you are no longer facing it. Since the thread has been silent for some time now, I will proceed by closing it. If you still have the same question about the same issue or any similar issues arise feel free to start a new thread or contact one of us moderators to open this thread again.

Kind regards
Philips Katerina