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megag72
02-08-2013, 10:48 AM
I have created an account to club philips to complete the registration for NetTV.
When I try to access to my account, the login failed.

I change the password, but nothing is changed.

The error displayed is :

(In italian) : Si verificato un errore.

(In English): there was an error


Can someone help me ?

serban.arsu
02-15-2013, 07:17 PM
are you using a gmail account? I have the same problem. I can connect if i create a new account using a yohoo address, but as i already registered once the TV using the gmail address i need to use this one again. ...and gmail is not working:)

megag72
02-16-2013, 08:19 AM
Yes! I use a gmail account.
Have you tried to contact Philips?

serban.arsu
02-16-2013, 06:32 PM
No, did not. Finally i managed to register my netTV with my yahoo address although the first registration was with my gmail address. definitely there are some issues with the google accounts. i tried to reset the password several times, i even tried their social media option (eg: google, facebook, linkedin...). actually i think that's the reason why it's failing, 'cause they introduced this option (google+) and somehow gmail accounts are not working anymore. use the easier way (another email address):)