View Full Version : DS3020/05 not working with power adaptor

02-16-2013, 01:40 PM
My dock will work with batteries but not with the power adaptor. I assume the power adaptor is faulty. Any tips on where I can get a replacement? Or any other suggestions as to what else may be at fault?

Philips - Tereza
02-20-2013, 08:04 AM
We would recommend you to get in touch with our Technical Support Team for furhter advise. Contacts can be found here - http://www.support.philips.com/support/contact/contact_page.jsp?userLanguage=en&userCountry=gb .

04-01-2013, 09:37 AM
The technical support team helpfully offered a replacement speaker given that my original product was covered by the warranty. However, that was several weeks ago and now all has gone quiet. No responses to my emails...

Philips - Tereza
04-01-2013, 10:16 AM
Dear AdrianK,

please send me the Philips reference number of your case via private message and I will have a look into it for you.

Kind Regards,

Philips Moderator Team