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Rplanos
03-02-2013, 03:52 PM
my docking station now tells me it does not support my iphone after a year of good performance. IU just restored my iphone 4s and it has the latest operating system. Any ideas?

Vaga
03-04-2013, 08:44 AM
So what is your current iOS version on your iphone? These issues usually come up when you need to upgrade your software on your iphone to the newest available version.

Kiro
03-04-2013, 09:36 AM
H Rplanos,

have you tried to reboot your iPhone?
(long press on MENU and POWER buttons simultaneously, until the Apple logo appears)

Rplanos
03-04-2013, 09:31 PM
Yes I have rebooted and it didn't make a difference.


H Rplanos,

Yes I. Have rebooted and it doesn't appear to make a difference.



have you tried to reboot your iPhone?
(long press on MENU and POWER buttons simultaneously, until the Apple logo appears)

Rplanos
03-04-2013, 09:32 PM
I have the latest operating system. 6.1.2

Rplanos
03-04-2013, 09:32 PM
Yes I. Have rebooted and it did not make a difference

Vaga
03-05-2013, 07:25 AM
And what about other idevices? Have you tried to dock a different iPhone or iPad? Does it show the same problem?

Philips - Tereza
03-14-2013, 10:17 AM
Hi Rplanos,

just a quick follow up on your problem. Have you manged to sort your issue out or you require any further assistance?

Thank you very much.

Kind Regards,

Philips Moderator Team