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Carin
03-03-2011, 02:11 PM
I have a bdp5100
I tried to play movies in a 4Gb usb, it works fine;In a 4Gb mp3, out of expectation it does load as well; But u know with 4Gb, you can only put 1 or 2 movies there and then i tried my toshiba external hard disk (which may include 20 sth movies there), it failed to read anything. is that normal?

Toengel
03-03-2011, 02:30 PM
Hi,

1st - there are no silly questions - only silly answers :D

Do you see the content of your harddrive if you chose USB in the home menu? When not, it could be possible that the formatting of your harddrive isn't supported.

If the listing is ok, but the movies don't start, you should take a look at the supported codecs and the codecs of your movies.

Toengel@Alex

Carin
03-03-2011, 02:52 PM
yep the content is not showing there
so what actual format it supports?sorry i m not a techie but i thought mine is a common one.

Lake292
03-03-2011, 02:52 PM
i had problems with my HDD also but it was power related... i needed 2 USB ports to power up disk, else it wouldnt start spinning

Toengel
03-03-2011, 02:54 PM
Hi,

you should test your hard drive with external power supply...

Toengel@Alex

Carin
03-03-2011, 02:56 PM
i had problems with my HDD also but it was power related... i needed 2 USB ports to power up disk, else it wouldnt start spinning

am not quite understand how to use 2 usb ports to do so?

Toengel
03-03-2011, 02:59 PM
Hi,

sometime your harddrive needs more power to spin up than the USB port can provide. For this reason there exist a Y-cable where you can use the power of 2 USB ports to spin up your drive... However, your BDP needs 2 USB ports for this scenario...

But you can use of course an external power supply for your HDD - than one usb is enough.

Toengel@Alex

Carin
03-03-2011, 03:05 PM
oh i see will have a try later today
thanks so much Toengel@Alex

have a nice day

no first thing is to get a y cable. but can that be easily purchased? is there any y cable in philips?

Toengel
03-03-2011, 04:02 PM
Hi,

just search for "usb y cable" in amazon...

Toengel@Alex

theflyer1972
03-03-2011, 06:21 PM
are you sure that just a y cable?
the limit for a USB port is 300mA, a Y-cable halves the current 150mA per port

Carin
03-05-2011, 03:39 PM
turn out i tried the external power source and it does work

Lake292
03-05-2011, 04:36 PM
thought so ;) good for you :)

Carin
03-06-2011, 01:31 PM
thanks for your tips :)

Philips
04-20-2011, 12:58 PM
Thanks for the discussion above. To benefit more Blu-ray users, we have consolidate the above suggestion to a FAQ http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?scy=GB&mid=Link_FAQs&view=aa12_view_partial.html&session=20110420085238_78.109.14.131&list=aa12_list_partial.html&slg=ENG&ctn=BDP5100/12&dct=FAQ&refnr=0086115&faqview=1
You can always refer to our support website for more product support information http://www.philips.com

Toengel
04-20-2011, 01:15 PM
Dear Philips,

can you please extend your FAQ in correspondence if USB Hubs are supported...

- how many ports
- needed extra power or not

Toengel@Alex