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View Full Version : Channel + and Channel - stopped working



karel1
03-05-2013, 04:24 PM
Today after a restart the Channel + and Channel - buttons stopped working. Both on the remote control and on the backside of the panel. Help!

On a 32PFL5007/M08 TV with Q554M-0.96.0.0_bld2e and standby software 99.00.00


[Solved or better: Workaround available, see last post]

Toengel
03-05-2013, 04:55 PM
Hi,

try to pull power cord... for 4-5 minutes.

Toengel@Alex

karel1
03-05-2013, 05:02 PM
Yes, that was the first thing I tried. Problem is still there.

Philips - Benedickte
03-06-2013, 12:11 PM
Yes, that was the first thing I tried. Problem is still there.

Hi Karel.

Please contact your local customer service regarding this.

Best regards,
Benedickte

karel1
03-08-2013, 03:04 PM
With help from the Philips Repair Centre (outsourced actually) the problem was found to be related to the Favorites List. By selecting another list (List / Options) the Channel + / - function returned.
After a full new Setup, the Favorites List worked as designed i.e. with channel + and -.
Reloading the original Favorites List from a USB memory stick backup, re-introduced the problem.
So now I have to recreate the Favorites List manually ... Oh well, tinkering with the TV is better than watching TV ;)