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View Full Version : DS9000/12 has died, dead as a dodo, advice needed!



Waynester
03-08-2013, 03:33 AM
Hi everybody

My father bought me this DS9000/12 and it hasn't had much use, but when I have used it, it's been incredible sound with my iPhone 4S

Last night, i plugged the unit in and it's completely and utterly dead, no sound or anything, have tried 3 different power cables and still nothing
also tried the line in output to see if it was the dock connector causing a problem

What or why has this happened?
It's had little use and now this!
Only had it 13 months!

Is there an internal fuse i can change?

Any ideas?

Faust
03-08-2013, 11:17 AM
So there is no power input at all? Have you also tried a different socket?

Waynester
03-08-2013, 11:40 AM
So there is no power input at all? Have you also tried a different socket?

correct, it still doesnt work :(

Faust
03-08-2013, 12:09 PM
In this case, I would suggest to take it to the service. Do you still have a warranty on it?

Waynester
03-08-2013, 12:46 PM
In this case, I would suggest to take it to the service. Do you still have a warranty on it?

it has warranty, but Philips wont help me because i cant reprint my ebay invoice from 2nd September last year when i bought it, they want a receipt

so i now have a unit sat here and wont power on, i have lost all my money

Faust
03-08-2013, 01:22 PM
Shouldn't you try it first through the retailer then? Whoever sold it to you with the warranty?

Philips - Tereza
03-20-2013, 02:19 PM
Dear Waynester,

just a quick follow up on your issue. Have you managed to get your warranty and your device to be servised through the retailer or Philips directly?

Kind Regards,

Philips Moderator Team

Philips - Katerina
08-24-2015, 07:48 AM
Hello participants of the thread and forum members in general!

Hopefully your issue was dealt with and you are no longer facing it. Since the thread has been silent for some time now, I will proceed by closing it. If you still have the same question about the same issue or any similar issues arise feel free to start a new thread or contact one of us moderators to open this thread again.

Kind regards
Philips Katerina