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Philips - QK
03-13-2013, 08:50 AM
Dear users,

Previously in the forum, some users express their 'wish' to have a 'fast wake-up' BDP or HTS player.
We would like to let you know that for some of our HTS and BDP this Fase Wake-up feature is available (this is inside the Setup > Preferences). We would like to gather some information on the below questions.

1. Are you aware of the fast wake-up feature in your BDP/HTS? (esp for BDP5xxx/BDP7xxx users)
2. Are you aware of the advantages and compromises of the fast wake-up feature?
3. Do you use the fast wake-up feature in your BDP/HTS?

a. IF Yes: why do you use it? Do you see an advantage?

b. IF No: why not? And what can we improve?

c. If there are issues and if they were corrected would you use it?
4. Do you find that the wake-up time of the BDP/HTS satisfactory?

For your quicker access & input, we have put the questions into a survey:
http://www.surveymonkey.com/s/JB2PZ53


Apart from the survey listed above, we also welcome your discussion in this thread so as to understand more.

Appreciate you can let us know your comments in this week and we shall compile so for our development. This helps us to evaluate the feature and improve further in the future.

Kind regards,
Philips Moderation Team

Philips - QK
03-14-2013, 07:22 AM
Since the input of the users are collected via the survey, most of you may not know the results of it. Let me share the survey results up till now :P

18 users have responded in the survey and responses as follows:

1. Are you aware of the fast wake-up feature in your BDP/HTS?
Yes -50%; No - 50%.

2. Are you aware of the advantages and compromises of the fast wake-up feature?
Yes - 33.3%; No -66.7%

3. Do you use the fast wake-up feature in your BDP/HTS?
Yes - 16.7%; No - 83.3%

4. Do you find that the wake-up time of the BDP/HTS satisfactory?
Average - 6.125 (on a 0 to 10 scale)

Results are quite out of my expectation. :) Do let us know more so that we know how to improve from here.

Thanks!

Philips - QK
03-15-2013, 01:36 AM
Not many samples increased yesterday and hence the results are more or less like the above.

But someone mentions the wake up time of other brands is faster. Anyone can share more here?