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VerstInDeAchterHoede
03-17-2013, 01:50 PM
The favorites channel list is corrupted. It consists now of 2 segments that can be reached by directly selecting a channel in one of the two segments. Reordering of the list is not possible and yields a blank error/information message.

Any help how to solve this?

Philips - Benedickte
03-19-2013, 04:13 PM
The favorites channel list is corrupted. It consists now of 2 segments that can be reached by directly selecting a channel in one of the two segments. Reordering of the list is not possible and yields a blank error/information message.

Any help how to solve this?

Hi VerstInDeAchterHoede.

Could you please confirm to me the following:
What's the model number of your TV?
What software version is installed on your TV?
Are you using the builtin tuner or an external tuner?
- If internal, what signals do you have ( DVB-T/C/S)?
- Are you using a Cam card?

Please make sure you have updated your TV to the latest software version (can be found on the support page).

Best regards,
Benedickte

VerstInDeAchterHoede
03-19-2013, 08:11 PM
Hi VerstInDeAchterHoede.

Could you please confirm to me the following:
What's the model number of your TV?

32pFL5007H/12


What software version is installed on your TV?

Q554E-0.96.0.0-bld2C


Are you using the builtin tuner or an external tuner?

Built in tuner CI+ with DVB-C


- If internal, what signals do you have ( DVB-T/C/S)?
- Are you using a Cam card?

Please make sure you have updated your TV to the latest software version (can be found on the support page).

Best regards,
Benedickte

karel1
03-22-2013, 05:20 PM
I have had a similar problem, see http://www.supportforum.philips.com/en/showthread.php?11275-Channel-and-Channel-stopped-working

When the favorites were OK again, I made a copy on an USB memory stick, just in case.

Christer50
04-25-2013, 06:14 AM
I experience a similar problem: The "Favorites" will be corrupted after a while. I "reset" the list manually (by deleting all previous settings), and then it works well for some days, but then, suddenly it is once again corrupted. Disconnecting the TV from the mains will not help. The model: 40PFL7007T/12 and the software: 150.085 (= the latest version). I also have a TV in the 5000-series (somewhat older; 32PFL5605H/12), and there are no problems with the favorites list!

To me the problem seems to be related to the software (maybe the firmware?).

TwanK
04-27-2013, 10:17 AM
Hi,

Where can I find the Save channels to USB option? With the manual and the latest (150.xx.085) firmware I cannot find the option.

Thanks.

T.

fraky75
04-29-2013, 07:54 PM
Hello, I bought a 47pfl6007, I've upgraded to the latest firmware Versione: 000.150.085.000.

I have this type of problem:
Favourite list change by itself for no reason example:

original
1 (channel 1) - 2 (channel2) - 3 (Channel3) - 4 (channel4) - 5 (Channel5) - 6 (channel6)
changes in
1 (channel 1) - 2 (channel2) - 2 (Channel3) - 3 (channel4) - 4 (Channel5) - 5 (channel6)

if I delete or move the channel (Channel3) the result becomes

1 (channel 1) - 2 (channel2) - 2 (channel4) - 3 (Channel5) - 4 (channel6)

I do not know what to do, can you help me?

thank you very much

Christer50
06-03-2013, 08:14 AM
According to fraky75; I have exactly the same problem with my40pfl7007 (firmware 150.087). The favorites just "rearrange" themselves without any reason, and the preprogrammed channel numbers won't work any more ("The channel is not installed"). I use the internal tuner and the automatic channel up-date is off. I have on older TV in the 5000 series, and there the favourites work perfectly.

007
06-08-2013, 08:55 AM
Same model, same firmware, same behavior as Christer50.

u6329a
06-10-2013, 08:49 PM
I have the same type of problem as Christer. My favorite channel list rearranges and there appeares duplicates of some of the channels after first switching off and then switching on the TV. TV 47PFL66877T. Software version 150.085. Do anyone have the sollution for the problem?