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View Full Version : BDP9700 Latest Firmware upgrade (3.76) has been released



Gerhard
04-03-2013, 06:29 AM
Hi,

as nobody from Philips announced that so far, I will "re-use" Rins' post from here (http://www.supportforum.philips.com/en/showthread.php?11063-BDP9700-Latest-Firmware-upgrade-(3-71-01)-has-been-released&p=54836&viewfull=1#post54836) to
start a new thread and maybe gather all open issues with this firmware.


Firmware Version 3.76
----------------------------

Release notes:
- Improvement on playback of 3D blu-ray disc ďAvengersĒ (Asia Pacific version only)
- Enhance Blu-ray disc playability
- Enhance SACD playability
- Enhance the performance of HDMI connection
- Enhance playback performance
- Various bug fix

Direct link to the firmware:
http://www.p4c.philips.com/cgi-bin/d...&slg=en&scy=DE
And don 't forget to choose your language...


In general Alex points out that also this firmware (3.76) includes an update of the MCU unit.
and that it could happen, that the update is not installed successfully.
Perform the following steps to check that:

- remove any disc
- press HOME
- press 8-5-2-0
- take a look at MCU: it should be 0x19 after the 3.76 update.

Please don't hesitate to report any issues. Useful are information about your setup,
disc information and steps how to reproduce a potential problem.

Cheers,
Gerhard

Gerhard
04-03-2013, 06:33 AM
Let me use this reply to gather the open issues.
Any input is welcome.

This list continues here (http://www.supportforum.philips.com/en/showthread.php?12072-BDP9700-Latest-Firmware-upgrade-(3-80)-has-been-released&p=56152&viewfull=1#post56152) for firmware 3.80.

Blu-ray


1080p/24 issue - although the player is set to 1080p/24 it claims to play in 1080p mode (press "OK" button while watching the main film)

When using a single HDMI connection (HDMI main, set to bitsream) to the AV amplifier (here Pioneer SC-LX82) and playing a Blu Ray disc, the DTSHD bitstream is sent and detected correctly by the AV amplifier. After switching to DolbyHD, there's no more sound.


SACD playback



Scenario 1: HDMI centric high quality SACD playback according to manual
Connections: HDMI AVR to AVR, HDMI Main to Digital TV set.
Audio Settings BDP9700: HDMI AVR: Bitstream, HDMI Main: Off
Result: No six channel DSD bitstream fed into AVR. Instead PCM at 88Khz mch. Analog audio not high quality (Probably a PCM derived signal, too many conversions).
Video: Video available through TV set channel.

Scenario 2: AVR only, AVR connected to TV set via monitor out
Connections: HDMI AVR to AVR, HDMI Main to AVR, Analog 7.1 to AVR.
Audio Settings BDP9700: HDMI AVR: Bitstream, HDMI Main: Off
Result: 6 channel (or 5 since most SACDís are 5.0) DSD bitstream and /or DSD direct analog sound available in very high quality.
Video : Not available without interrupting the DSD stream.

Scenario 3: Analog centric to external HDMI TV set (for AVRís without HDMI input)
Connections: HDMI AVR not connected, HDMI Main to digital TV, Analog 7.1 to AVR.
Audio Settings BDP9700: HDMI AVR:Bitstream, HDMI Main: Off
Result: 6 channel (or 5 since most SACDís are 5.0) analog sound available in moderate quality. Most likely a PCM derived signal.
Video (for selection of tracks and progress of the player) available through TV

SACD audio selection (DSD stereo vs. DSD multi-channel) is not possible. Think about adding such a feature to be selectable using the "audio" button on the remote control.


Note: It looks like as if the BDP9700 takes feedback from the HDMI main connection to decide whether to go DSD direct or convert to PCM. In addition when you switch off the TV set the 9700 stops playing no matter if you have connected any of the HDMI outputs or just the analog cable set. (See also below "HDMI CEC/Easy-Link issues").


CD playback

HDMI CEC/Easy-Link issues:
Starting to play SACD/Audio CD, forces TV to switch on via HDMI CEC-command and forces BDP9700 to standby when shutting down TV. (NOTE: Need a confirmation on that!)

It should act following way:
1. BDP9700 started by Power/Eject/Play etc. button -> No CEC command to TV
2. Craddle open by Eject -> No CEC command to TV
3. Craddle closed by Eject/Play -> No CEC command to TV
4. Disc recognition -> If BluRay or DVD etc. videodisc then CEC command to TV to switch it on and select HDMI input automatically. If the disk is audio only like CD/SACD/MP3 etc. -> No CEC command to TV
5. If TV is on and BDP9700 is playing audio disc then shutting TV down shouldn't send CEC standby command to BDP9700. The idea is that there should be possibility to check audio disc properties via TV and then shut TV while BDP9700 continues to play disk.


General issues/Room for improvement


The screen displayed during playback of SACD, CDDA, USB and DNLA should contain information what kind of decoding/Bitrate is active. (Similar to Marantz and Sony s590) Examples:

SACD will show: DSD
CDDA will show: 1.4kbps
Streaming sources might show: 1.4-9.2kbps

Increase overall responsiveness to user interactions via remote or when pushing the device buttons.
Make the player usable without TV attached (for CD/SACD).
When skipping tracks, display current selected track and number of overall tracks - do not show always "PLAY" or "BROWSER" this is not useful
Add support of streaming FLAC via DLNA. The BDP9700 is able to produce high quality sound. As FLAC is the only lossless format supported by this player, it is a waste of its nice 192/24 DAC and DLNA capability if it cannot receive FLAC stream.
Properly sort music file in USB drive(e.g sort by file name or track tag embedded in music file). It seems 9700 list file in the order of physical file location on USB drive (i.e. "ls -f", if you are familiar with LINUX command).



I will edit this section regularly and hopefully Philips will try to improve things or at least fix obvious bugs.
BTW: Any sort of feedback from one of the Philips mods is highly appreciated.

- Gerhard

Rin
04-03-2013, 09:12 AM
Are any of you having trouble mounting USB3.0 hard drives?
Did firmware 3.76 help? Release notes are so... non-specific :(


Hard drive is regular portable 640GB NTFS formatted and USB2.0 backward compatible

Toengel
04-03-2013, 09:14 AM
Hi,

USB 3 HDDs are supported. However, each partition should have at maximum 2 TB. Be sure to have external power for these devices.

Toengel@Alex

Rin
04-03-2013, 09:29 AM
Hi Toengel, thanks for the quick reply :D

Do you mean specifically USB3.0 drives need external power?

I'm asking because it's a portable drive which normally gets power from the USB-port. That's what makes them so easy to use... Also: a portable USB2.0 drive works fine with power just from the BDP9700 USB-port.

Anyone have experience with USB3.0 portable drives on the BDP9700? I was hoping the 3.76 firmware would fix this.

Toengel
04-03-2013, 09:31 AM
Hi,

as far as I know: USB 3 specification allows to use more power... and if the player is only "for USB 2" it could be possible, that the USB port does not provide enough power...

Toengel@Alex

Gerhard
04-03-2013, 09:32 AM
...
USB 3 HDDs are supported. However, each partition should have at maximum 2 TB. Be sure to have external power for these devices.

I have to second that. My first thought on that was also that it could be a power
supply problem as USB 3.0 drives are allowed to use up to 900mA, while USB 2.0
is limited to 500mA.

So I would also suggest to use an external power supply as I don't think that
the BDP provides more than the USB 2.0 - 500mA.

- Gerhard

WillemV
04-03-2013, 09:41 AM
Hallo Gerhard,

I have a general suggestion for the Room for improvement section:

The screen displayed during playback of SACD, CDDA, USB and DNLA should contain information what kind of decoding/Bitrate is active. (Similar to Marantz and Sony s590) Examples:

SACD will show: DSD
CDDA will show: 1.4kbps
Streaming sources might show: 1.4-9.2kbps

etc.
THis will also help to test the machine.

Rin
04-03-2013, 09:44 AM
@ Gerhard & Toengel

That is VERY helpful, I didn't know that !! A little disappointed it therefore isn't fixable by any firmware and I'll never be able to use this portable drive without an external power supply, but still nice to know the probable root cause.

Thanks guys :D

hardsoft
04-03-2013, 08:18 PM
As someone already mentioned the most annoying bug in firmware when playing SACD/Audio CD, is that it forces TV to switch on via HDMI CEC-command and forces BDP9700 to standby when shutting down TV.

It should act following way:
1. BDP9700 started by Power/Eject/Play etc. button -> No CEC command to TV
2. Craddle open by Eject -> No CEC command to TV
3. Craddle closed by Eject/Play -> No CEC command to TV
4. Disc recognition -> If BluRay or DVD etc. videodisc then CEC command to TV to switch it on and select HDMI input automatically. If the disk is audio only like CD/SACD/MP3 etc. -> No CEC command to TV
5. If TV is on and BDP9700 is playing audiodisc then shutting TV down shouldn't send CEC standby command to BDP9700. The idea is that there should be possibility to check audiodisc properties via TV and then shut TV while BDP9700 continues to play disk.

hellochishing
04-03-2013, 11:44 PM
May I add the belows to Gerhard's list.

1) Add support of streaming FLAC via DLNA. We all agree 9700 can produce high quality sound. FLAC is the only loseless format support by this player, it is a waste of its nice 192/24 DAC and DLNA capability if it cannot receive FLAC stream.

2) Properly sort music file in USB drive(eg sort by filename or track tag embedded in music file). As 9700 cannot receive FLAC via DLNA, I copied all my FLAC files to a USB flash drive and inserted it into 9700 as an alternative. I created a folder for each album and copied FLAC files of each track of the album to the folder. There is no way to play the file in track order of the album, as 9700 does not sort the track tag embedded in FLAC nor the FLAC filename. It seems 9700 list file in the order of physical file location on USB drive (i.e. "ls -f", if you are familiar with LINUX command).

Thank you.

[The below is updated on 6.Apr.2013]
For point 2, thank you Toengel suggestion on mp3dirsorter. However, I can't find similar utility for Mac OSX. And some how I find that I could sort directory using simple mv terminal command of Mac OSX. As Mac OSX move files in folder in alphabetical order. Details is as below (It is for those comfortable with terminal command line to manipulate folders and files, wrongly issue command may cause lost of data).

1) Assume the track files in the album folder is already named by track number e.g.
01-WhateverTitle.flac,
02-WhateverTitle.flac
03-WhateverTitle.flac ....

2) Create a temporary folder e.g. tmp

3) use the mv command to move song to the temporary folder and then move back to the original album folder
mv album_folder1/* tmp/
mv tmp/* album_folder1/

4) you can now check the FAT table is in track order now.
ls -f album_folder1/*

5) and if required, remove your temporary folder

Toengel
04-04-2013, 06:29 AM
Hi,

2) right, files are sorted to the order you copied them to the HDD. Search for "mp3dirsorter" to reorder the FAT

Toengel@Alex

Gerhard
04-04-2013, 07:52 AM
As someone already mentioned the most annoying bug in firmware when playing SACD/Audio CD, is that it forces TV to switch on via HDMI CEC-command and forces BDP9700 to standby when shutting down TV.

It should act following way:
1. BDP9700 started by Power/Eject/Play etc. button -> No CEC command to TV
2. Craddle open by Eject -> No CEC command to TV
3. Craddle closed by Eject/Play -> No CEC command to TV
4. Disc recognition -> If BluRay or DVD etc. videodisc then CEC command to TV to switch it on and select HDMI input automatically. If the disk is audio only like CD/SACD/MP3 etc. -> No CEC command to TV
5. If TV is on and BDP9700 is playing audiodisc then shutting TV down shouldn't send CEC standby command to BDP9700. The idea is that there should be possibility to check audiodisc properties via TV and then shut TV while BDP9700 continues to play disk.

Thanks for this, but one question:
Have changed the settings of the BDP wrt CEC/Easylink. From what I know is, that
you can switch off specific commands sent to the TV. Standby can be surpressed for
example.

But I agree in general, there are some annoying things, even EASYLINK is switched off.
The BDP always appears automatically in my TV menu (a Philips as well) as connected
to HDMI 1, although HDMI 3 is the one directly connected and the other one is routed
through the AVR...

Anyway, I will add your stuff to the list.
- Gerhard

Levinas
04-04-2013, 08:49 PM
Thank you for the latest firmware which seems to have ironed out some issues. My player is working quite well now. :)
Why is the 21:9 setting only available with a Philips 21:9 tv connected?
I own a 2.35:1 screen with an Epson projector. Please make this feature available with the next firmware upgrade.

Thank you!

WillemV
04-05-2013, 08:24 AM
Hello Gerhard,

SACD 2 versus 6 channel selection not possible:

Well, I tested the selection option potentially provided through the "audio" key on the remote but it does not work during SACD playback. The 2 channel tracks on a Hybrid SACD is a distinct area on the disc so I expect the player to stop and go search for the other section with the multichannel part. So far I could only force the 9700 to read the 6 channel portion of the SACD. Maybe the 9700 derives the setting from the loudspeaker setup but since we go blind with this machine it's hard to test whether it really reads the 2 channel portion if so required.

I therefore suggest to add a requirement under the Improvement header to enable 2 channel versus 6 channelselection.

WIllem

Toengel
04-05-2013, 08:29 AM
Hi,

switching between DSD-Stereo and DSD-Multichannel is not possible at the moment...

But switching betwen CD-Stereo and DSD-Multichannel is available via Preferences Setup of BDP.

Toengel@Alex

WillemV
04-05-2013, 08:48 AM
Hi Toengel,

Yes sure but with a severe difference in output quality. All Multi channel SACD players on the market allow for also reading the two channel portion so why not the Philips BDP9700. Is the lack of 2 channel selection a feature implemented by design or just an omission you think?

Willem,

hardsoft
04-08-2013, 06:16 PM
Thank you for the latest firmware which seems to have ironed out some issues. My player is working quite well now. :)
Why is the 21:9 setting only available with a Philips 21:9 tv connected?
I own a 2.35:1 screen with an Epson projector. Please make this feature available with the next firmware upgrade.

Thank you!

What??!!

Where is the 21:9 aspect ratio selection??

In my brand new BDP9700/12 there is only 16:9 and 4:3 selection and its connected to 58PFL9956T/12 21:9 TV via HDMI... :confused:

The only 21:9 adjustment I find from BDP9700 is the subtitle positioning to picture area manually or automatically.

Toengel
04-08-2013, 06:22 PM
Hi,

there is no 21:9 selection in the video format setting.

Toengel@Alex

hardsoft
04-08-2013, 06:51 PM
Thanks for this, but one question:
Have changed the settings of the BDP wrt CEC/Easylink. From what I know is, that
you can switch off specific commands sent to the TV. Standby can be surpressed for
example.

True - I started to evaluate BDP9700 Easylink behaviour and found out that disabling the "One Touch Play" is the key not to start TV when listening audio disks. The only disadvantage is that when both TV and BDP9700 are in standby, the TV doesn't switch BDP on when it's already on BDPs HDMI-input. However by pressing just Source -> Ok in remote does the power on to BDP.

So the logic is there after all - just have to find it out.

Me happy :)

Levinas
04-08-2013, 08:21 PM
Hi,

there is no 21:9 selection in the video format setting.

Toengel@Alex

Yes, there is a 21:9 setting, but it is only visible when a Philips 21:9 tv is connected...
This is why I want a future firmware to include this option for us with projectors!

hardsoft
04-08-2013, 09:01 PM
Yes, there is a 21:9 setting, but it is only visible when a Philips 21:9 tv is connected...
This is why I want a future firmware to include this option for us with projectors!

^ So why I don't see it in my BDP9700 connected to my Philips 58PFL9956T/12 21:9 TV? Because there is no such setting.

There was 21:9 selection in some older models like BDP9500 I had before, but not in this BDP9700.


Hi,

there is no 21:9 selection in the video format setting.

Toengel@Alex

Levinas
04-08-2013, 09:06 PM
Philips told me this... They said: "option is available when connected to 21:9 tv". Maybee the person i asked was not correctly informed?

Toengel
04-09-2013, 06:33 AM
Hi,

I also have 21:9 - no setting regarding this...

But this is logic... The HDMI Standard has no resolution for 21:9 - what should the BDP output?

Toengel@Alex

Levinas
04-09-2013, 06:44 AM
Hello!
The user manual states that there is a 21:9 setting... I think this setting could clean up the GUI? And possibly also playback of 4:3 material? Older Philips players have this option. Also the Oppo players.

hardsoft
04-09-2013, 08:33 AM
Hi,

I also have 21:9 - no setting regarding this...

But this is logic... The HDMI Standard has no resolution for 21:9 - what should the BDP output?

Toengel@Alex

Most certainly the BDP would scale 2:35 moviematerial to 16:9 ie. the active picture area.

The scaling would be usefull when playing 2:35:1 Cinemascope movies on BDP connected to 16:9 HD projector. The BDP would then extract the 2.35:1 picture area to 16:9 procector cells 1080 pixel height so there would be no black bars. The distorted picture (too high) would then be projected through anamophic lens to 2.35:1 screen with corrcted aspect ratio. The advantage is to get projectors all 1080 lines vertical resolution to screen.

The idea is well described on Prismasonic web-page (http://www.prismasonic.com/english/intro.shtml)

larswik
04-11-2013, 06:18 PM
First the control, its the worst ever i had, thank good a have Logitech one, using a keyboard and mouse works bad. The smartTV function, the screen freeze using HDMI and trying close a app will not work, start another will show the same app used before, using the webb function is wery slow. All this is NOT what `i call smartTV , Really I what to send it back it not deserve stand on top of my Yamaha rx a3200!

Philips - Marcus
04-12-2013, 08:24 AM
For the BDP9700, there is not 21:9 settings as such. 21:9 only applies to TV sets that have 21:9 aspect ratio. You will unfortunately not get 21:9 signal from Blu-ray if you are not using a 21:9 TV. And the 21:9 selection will not appear in the setup menu, even if you are connected to a 21:9 TV. The TV itself will receive the signal and auto fit and make the necessary adjustments automatically.

I hope this will answer your questions!

Kind Regards,

Marcus

Gerhard
04-16-2013, 07:20 AM
Hi,


First the control, its the worst ever i had, thank good a have Logitech one, using a keyboard and mouse works bad. The smartTV function, the screen freeze using HDMI and trying close a app will not work, start another will show the same app used before, using the webb function is wery slow. All this is NOT what `i call smartTV , Really I what to send it back it not deserve stand on top of my Yamaha rx a3200!

welcome to the show. Could you please be more specific about what does not work
the way it should? Some more information about how to reproduce the problems would
be nice, so Philips could also reproduce it. Not sure if they will...

- Gerhard

kylie
04-17-2013, 08:12 AM
so basically wt i understand is if you are using a 21:9 TV, the aspect will be auto fit to 21:9/
if not then you do not have the 21:9 function.

for projectors, if your projector supports 21:9, you just have to use the auto fit settings to get to u the most suitable aspects. if that does not gives you 21:9, it cud be an indicator your projector is not for 21:9 aspect also

ya for larswik, i agree with gerhard, let us know wt is not working maybe taht will be fixed :P

Toengel
04-25-2013, 09:24 PM
Hi,

new firmware 3.80 is available via the integrated update function. It is two-parted - you need to search for updates twice...

Toengel@Alex

Rin
04-28-2013, 10:31 AM
Player found v3.80 over network, first part went fine but player did not find any second part. Now at V3.80 with mcu0x19. I heard it should be mcu0x20, correct? Did everything by the book...

I want to do the USB update , seems to work better for me anyway. Visited the German part of the Philips website, they seem to get the updates for download earliest, but it 's not there yet... :(

Been searching all-over. Anyone know where to find v3.80 for download on the Philips website?

Gerhard
04-28-2013, 10:42 AM
Hi Rin,


Player found v3.80 over network, first part went fine but player did not find any second part. Now at V3.80 with mcu0x19. I heard it should be mcu0x20, correct? Did everything by the book...


I also did the update via network - only once. v3.80 loaded and from what I saw MCU remains 0x19.
On the "usual" update sites, nothing found.

- Gerhard

Toengel
04-28-2013, 04:53 PM
Hi,

well - it seems, that only me get 2 updates: 3.80 + MCU0x19

Toengel@ALex

Rin
04-28-2013, 07:50 PM
Hi Toengel,

I could very well be mistaken... My player now is at V3.80 and mcu0x19, same as yours. Does anyone know if that is the latest? Or is there an mcu0x20 ? Truly sorry for the confusion :rolleyes:

Philips - QK
04-29-2013, 06:21 AM
Dear Toengel, Gerhard, Rin,

We are still investigating the release of firmware 3.80 as this should be ready together with the Support Website firmware. Right now, the P4C firmware is still not yet ready.

As for the release note of the version 3.80, you can refer to the below benefits for the moment. We will have a more official one to be uploaded to our Support page:

1. Correct greenish display when HDMI cable is plug in after unit wakes-up (or under CEC wake-up, TV dependent).
2. Improve SACD aplayback
– output PCM instead of DSD, Multi-channel SACD is outputted as 2 channel PCM on HDMI2 which connect to an AMP
– hybrid disc may cause hang-up intermittently.
4. Fix red color button menu overlapping issue of Smart TV
5. Fix Youtube intermittent hang-up issue after long hours of playback
6. Improve compatibility with receivers

Thanks a lot for your patience whilst we are investigating this.

Kind regards,
Philips Moderation Team

Philips - QK
04-29-2013, 06:29 AM
Dear all,

As for the MCU version, we will also check and come back to you.

With thanks & regards,
Philips Moderation Team

Gerhard
04-29-2013, 06:35 AM
[...]
We are still investigating the release of firmware 3.80 as this should be ready together with the Support Website firmware. Right now, the P4C firmware is still not yet ready.
[...]

Thank you guys for the feedback.
Wrt to SACD playback I most probably found another issue yesterday:
While hearing the Police SACD, at the last track, the playback suddenly started to interrupt infrequently. I first thought the disc has some problems, removed it and continued with my Dire Straits SACD. Here already the trouble began with the first track. Sound drops!
Power cycling helped to solve this issue!

- Gerhard

Philips - QK
04-29-2013, 06:45 AM
Dear all,

For the MCU version, it should be 0x19. 0x20 should not be seen. Should you see 0x20 as the MCU version, kindly let me know so that I can further check this out for you.

Kind regards,
Philips Moderation Team

Philips - QK
04-30-2013, 02:42 AM
Dear all,

Since for the v3.80 firmware release, we have several threads opened discussing the same/similar matters. I would propose to centralize the discussion here in this thread:

http://www.supportforum.philips.com/...-been-released

The firmware v3.80 has been uploaded to the support site today. However, it may take 1-2 days to be reflected.

Kind regards,
Philips Moderation Team