View Full Version : My SA10PS08K/02 don't started...

04-18-2013, 11:15 AM

My SA10PS08K/02 its not working... when we starts we shows the message "loading" and do nothing... stays there until the battery is over... :S

I take 2 photos were you can see more easy what i mean...

I hope you can help me!! *.*

Ps: I do the "rest" and it show the same...

William Wallace
04-18-2013, 03:10 PM
Hello Eva!

Welcome to the forum :)

Have you tried doing the following steps? http://www.p4c.philips.com/cgi-bin/dcbint/oleeview.pl?view=aa12_view_iframe.html&scy=gb&slg=ENG&refnr=0073626&dct=QAC&ctn=SA1OPS08K/02&session=20130418110402_88.221.94.14

There's also a video tutorial available:


Hope one of these helps!

04-18-2013, 08:59 PM

Yes! thanks it solve the problem! but...I have lost my music on the device... do you know some.. software to make them back ?... or its impossible ? :O

William Wallace
04-19-2013, 11:27 AM
Ooops! Unfortunately all contents is always removed when using the repair function...they've even mentioned this in red on the website...
I don't know any software that could help recover it, sorry ;( Think you might need to upload it back again I'm afraid.

I'm glad that it works though!

Philips - Katerina
08-24-2015, 08:17 AM
Hello participants of the thread and forum members in general!

Hopefully your issue was dealt with and you are no longer facing it. Since the thread has been silent for some time now, I will proceed by closing it. If you still have the same question about the same issue or any similar issues arise feel free to start a new thread or contact one of us moderators to open this thread again.

Kind regards
Philips Katerina