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eva03
04-18-2013, 12:15 PM
Hello..

My SA10PS08K/02 its not working... when we starts we shows the message "loading" and do nothing... stays there until the battery is over... :S

I take 2 photos were you can see more easy what i mean...

I hope you can help me!! *.*



Ps: I do the "rest" and it show the same...

William Wallace
04-18-2013, 04:10 PM
Hello Eva!

Welcome to the forum :)

Have you tried doing the following steps? http://www.p4c.philips.com/cgi-bin/dcbint/oleeview.pl?view=aa12_view_iframe.html&scy=gb&slg=ENG&refnr=0073626&dct=QAC&ctn=SA1OPS08K/02&session=20130418110402_88.221.94.14

There's also a video tutorial available:

http://www.p4c.philips.com/cgi-bin/dcbint/oleeview.pl?view=aa13_view_body.html&scy=gb&slg=ENG&refnr=0075480&dct=TUT&ctn=SA1OPS08K/02&session=20130418110406_88.221.94.14

Hope one of these helps!
Cheers,
WW

eva03
04-18-2013, 09:59 PM
hello!

Yes! thanks it solve the problem! but...I have lost my music on the device... do you know some.. software to make them back ?... or its impossible ? :O

William Wallace
04-19-2013, 12:27 PM
Ooops! Unfortunately all contents is always removed when using the repair function...they've even mentioned this in red on the website...
I don't know any software that could help recover it, sorry ;( Think you might need to upload it back again I'm afraid.

I'm glad that it works though!
regards,
WW