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View Full Version : HTS9520 in the UK?



mnky
03-20-2011, 11:09 PM
Is there any plan to release the HTS9520 in the UK? I have recently bought the 40PFL9705 TV which is fantastic and would love to buy the home cinema system to go with it. There are pictures of it all over the UK website, it was advertised on the box of the TV, and I've even found the UK support page for it, but I cannot find anywhere to buy it. Please tell me I'll be able to get it soon.

Nettle
03-21-2011, 08:27 AM
Hi mnky,

suggestion: regarding the annoying sound drop issue shown from the 9000, 8000, 7000 Philips TV models (connected via HDMI to and external soundbar/device)
I'd wait for a solution before to purchase the HTS.

If it's urgent, choose another vendor.

regards

vgerwen
03-21-2011, 10:37 AM
I have a HTS9520 connected (HDMI1-ARC) to a 37PFL7605. I have no problems with sound or what ever. I my opinion a good combination. Although there some small system issues to be solved by Phillips, but these are acceptable for me.

Nettle
03-21-2011, 11:05 AM
I have a HTS9520 connected (HDMI1-ARC) to a 37PFL7605. I have no problems with sound or what ever

Which firmware version is installed in your TV? press 6-5-4-3-2-1 button on the remote control to verify it.

Thanks and regards

Philips
03-23-2011, 02:06 PM
Dear Nettle,

Thanks for informing us about your product issue.

We are currently investigating the issue in our service centre and will come back to you as soon as we have more information.

Kind regards,

Philips
03-24-2011, 05:29 AM
Hi mnky,

Thanks for supporting Philips products. According to the information from the country manager, the stock has already arrived in UK by mid March. Please visit major local retailers for a check-up.
Hope you a lot of fun with our products.

Kind regards,