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View Full Version : No sound on hts7500



ovanleeuwen
05-07-2013, 07:57 PM
We have philips hts7500. Sound was working fine until it just stopped. I still get sound via the speakers of my TV via the HDMI, however playing the TV sound via the hts7500 or just playing a blue ray disc via the speakers is not possible.

MrBarton
05-08-2013, 09:32 AM
Have you changed any connection or setting lately? Is HTS connected to the same TV as when you got sound?

ovanleeuwen
05-08-2013, 09:49 AM
No, the HTS was working fine on my TV and then it all of a sudden stopped. So I did not change any setting or connection.

Philips - QK
06-13-2013, 04:11 AM
ovanleeuwen,

1) Have you tried with another HDMI cable?
2) Have you tried unplug the power and then connect again?
3) Have you done a factory reset to see if that helps?

Kind regards,
Philips Moderation Team