Was it a demo model?

[steen]

Hi,

I just bought a new 46PFL5605H/12 TV. It was sold as a new TV but when I got home and opened the box it didn't look as if packaged from the factory - I also noticed the demo model in the shop had gone...

Does anyone know of a hidden function which can tell how many hours the TV has been used?

Thanks in advance!

[Toengel]

Hi,

if you paid the full price I suggest to bring the TV back...

Toengel@Alex

[guillaume]

How to Activate CSM
Key in the code “123654” via the standard RC transmitter. Note: Activation of the CSM is only possible if there is no (user) menu on the screen!

In this mode, you can see "Operations hours"

[steen]

Hi Guillaume,

Thanks for the answer. Unfortunately I only get an installed date 24/03/2011 - no hours on the CSM pages. Can I believe the installed date or could the TV have been reset?

Thanks again!

[Toengel]

Hi,

operation hours can be seen in the service menu... and this is different to the customer service menu (CSM)... -> Goolge...

Toengel@Alex

[steen]

Thanks Toengel, how do I get the service menu?

[Toengel]

Hi,

just Google...

Toengel@Alex

[steen]

Thanks, got it! The operating hours are correct, but if the dealer were running the TV in:

Dealer options > Virgin mode

There would be no way of knowing if the TV had been running 24/7 for 8 months?

[Philips]

Topic moved to the 'TV Forum' as this is not a TV software issue.

[petasis]

Do you see any dust in the grilles at the back?
Or any finger grease at the plastic back, other than your own?
Any dust inside the side ports?