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rohan joshi
06-10-2013, 03:43 PM
hi ,
I have a gogear SA19xx and its not working. When connected to my PC it shows all my media files but when I disconnect it and try to play it shows 'no files found' in the all files menu. I have tried updating and repairing my device through device manager but no result. Can you help please

Rohan

William Wallace
06-11-2013, 10:45 AM
Hi Rohan,

Have you tried resetting it? (use a clip or a pencil in the reset button on your device). An have you ever used the device without any problems? Is it a recent thing or you just got it and can't begin using it?

Good luck, let me know!
Cheers,
WW