View Full Version : MCi 900, Streamium, LCD Broken and major functionality lost

06-25-2013, 07:36 AM

I bought a Philips Streamium MCi900 from Singapore and was very happy with the same. However, recently i transferred the Audio System to India and unfortunately the LCD on top of the Upper Component got broken and even the wire/connector was cut.

I came to understand later that the same LCD had the sensor for remote control and thus without the LCD and the remote, major functionality of such a wonderful product is lost.

I contacted Philips service center in India and as per them, this spare is not available in India, as this product is not sold in India.

I would request you to kindly confirm availability of this spare in Singapore. I can request someone to get it collected, so that i can bring the same to Philips India service center and the same can be repaired. Not to mention, better, if you could help guide, if the spare could very well be available in India itself.

Also kindly advise the cost.

Appreciate your kind help on the same.

Will look forward to your kind reply.

Best Regards / Taranjit

06-25-2013, 08:16 AM
hi Taranjit, i believe you have to contact the Singapore Philips directly. There they will be able to arrange for you to get the spare part you need and also provide you with estimates.

The contact links are here - http://www.support.philips.com/support/contact/contact_page.jsp?userLanguage=en&userCountry=sg .

Good luck! :)

Philips - Katerina
08-24-2015, 08:49 AM
Hello participants of the thread and forum members in general!

Hopefully your issue was dealt with and you are no longer facing it. Since the thread has been silent for some time now, I will proceed by closing it. If you still have the same question about the same issue or any similar issues arise feel free to start a new thread or contact one of us moderators to open this thread again.

Kind regards
Philips Katerina