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ombre23
04-30-2011, 11:27 PM
Hi,

I have a BDP7500B2/12. I've just installed the upgrade 1.56 and I still can't read Avatar the long version in Blu Ray. Any idea on what I could do?

Cheers,

ombre23

Toengel
05-01-2011, 10:11 AM
Hi,

to help the Philips support, please state the barcode of your BD (labeled on the back side of your cover).

Toengel@Alex

ombre23
05-01-2011, 08:02 PM
Ref EAN du Blu Ray: 3 344 428 0433 53 6/
Probleme description:
I insert the blu ray, appears the protection against illigal copies message and then after exactly 8 seconds, I have a lack screen and I have no other options than to eject the blu ray.

Thanks for your help.

Toengel
05-01-2011, 08:32 PM
Hi,

you can first disconnect the BD player from network (to supress the BD live feature) and/or wait some minutes... this helped some users...

Toengel@Alex

Carin
05-03-2011, 08:37 AM
Guess Toengle is referring to this topic:
http://www.supportforum.philips.com/showthread.php?1192-BDP7500-firmware-1.53-can-t-read-Avatar-blu-ray

try wait for a few mins. if that doesn't help, this should be a prob I think