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View Full Version : My Remote App shuts down when trying to use the "keyboard" feature



ch_harald
05-04-2011, 11:51 AM
Hi,

On my iPhone 4 (FW 4.3.2) the My Remote App shuts down when trying to use the "keyboard" feature when controlling a 46PFL9705K.

Could be good, if this is going to be fixed, cause that's really a great feature for NetTV

bta
05-04-2011, 05:56 PM
Hi,

keyboard shut down confirmed for IPSW 4.2.1 and 40pfl7605h/12 at FW 140.34.

regards
bta

Philips
05-05-2011, 09:53 AM
We can reproduce this problem and have discovered that it is caused by the language setting of your phone.
If you put your phone language to English then the keyboard works fine. At least the German and French language are affected by this bug.

Muccie
05-05-2011, 10:17 AM
Dear Philips moderator,

Don't mind me saying, but your answer kind of sounds like the "bug" in the iPhone/iPod/iPad, but it is actually in the Philips app. I guess Philips will update the app ?

Philips
05-09-2011, 09:08 AM
....... I guess Philips will update the app ?

The keyboard fix (v1.1.1) has been sent today to Apple for approval.
After approval (which can take max 10 working days), the fix will be available in the AppStore.

v1.1.1 release notes:
- Fixed the App crash caused by opening the keyboard (German & French languages only).
- Improved the slideshow feature when going into sleep or background mode.