View Full Version : DCM580 "CD locked in demonstration mode"

05-15-2011, 07:55 AM
(Model: DCM580/12)
Somehow the DCM580 has gone into some infernal "demonstration mode" where the CD (that cannot be ejected) is played on and on and on. If I choosed anouther source after few swconds it iswitch automatically back to the CD and start play again. There is no way to switch this off beside removing the power cord.
The description in the FAQ on how to get out of the demo mode is useless.
The first step in that procedure is to push "stand-by" to put the device in standby, but when I click on standby it just says "CD locked in demonstration mode" and does not go on standby. Whatever else I try gives no result.
This has made the device completely useless and I really need help to get out of this situation.

05-15-2011, 11:53 AM
I found the solution, you need to press SOURCE down 3 seconds and after that you press EJECT while still holding SOURCE down. Philips instructions were not quite clear.

Philips - Cassandra
08-08-2011, 11:03 AM
Hi PaoloLeva,

Glad to hear you were able to resolve this. I will pass your feedback to our website team regarding the FAQ.


Philips - Andrea
10-06-2011, 01:59 PM
This thread is now closed, as this topic has been solved.