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phk
05-15-2011, 04:37 PM
Hello!

I noticed that recordings from these TV stations are not playable with BDP 7500/2, no picture visible.
The same files play just fine with an BDP 5000/12, so why are newer BlueRay Players not supporting it any more?

Toengel
05-15-2011, 04:40 PM
Hi,

as far as I know, the recordings were made with level profile Main 4.0 - and the new BDPs only support Main 3.0, 3.1 and 3.2 and High 4.0 and 4.1

But Philips should definitely think about allowing level Main 4.0 due to the abovementioned fact by phk.

Toengel@Alex

phk
05-16-2011, 04:34 PM
is it possible to open an support ticket oder will Philips notice this posting automatically?

Toengel
05-16-2011, 04:44 PM
Hi,

we all hope so - maybe Philips moderator could give us a feedback, if a ticket could be opened or was opened for this issue.

Toengel@Alex

phk
05-19-2011, 07:07 PM
is any Moderator active in this forum?

Oscar
05-20-2011, 12:02 PM
One should say so, there are some posts from him/her. Ahyhow since there is another thread about this issue you would think they are looking into it.......

Regards

Toengel
05-20-2011, 12:23 PM
Hi,

see also: http://www.supportforum.philips.com/showthread.php?1376-BDP9600-not-supporting-Profile-Main-L4.0-can-it-be

Toengel@Alex