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Martin7605
06-06-2011, 08:45 PM
mobile phone: Xperia X10 SW 2.1
TV:46PFL7605H/12 (SW Q5551-0.140.25.0)
MyRemote Version 2 from android market


App seems to work fine in all functions, but if i use keyboard the app crash at the first letter with following message:

Sorry!

The application MyRemote
(process philips.oneremote)
has stopped unexpectly.
Please try again

[Force close]

I tried also english language settings like described in the iphone app. But the same error rise...

Any help or idea???

Toengel
06-06-2011, 09:48 PM
Hi,

first try to update your TV firmware...

Toengel@Alex

Martin7605
06-07-2011, 07:23 AM
My TV with Internet Connection didn't find a new SW!
I can try to do it manually... this evening.

Martin

tolgaakcan
06-07-2011, 03:21 PM
You need to go on philips web site. TV don't get to find automatically.
Go on web download it, put that on a memorystick. And turn on your TV when USB stick hooked up.
Should update it..

Martin7605
06-07-2011, 05:31 PM
Exactly the same error after TV firmware upgrade!
TV Software version now Q5551-0.140.37.0

:-( Martin

Toengel
06-07-2011, 05:38 PM
Hi,

can you update your mobile phone with an newer Android version?

Toengel@Alex

Martin7605
06-07-2011, 06:17 PM
No, for the Xperia X10 Android 2.1 is the latest official supported version... so far i now!?

Martin

Toengel
06-07-2011, 06:58 PM
Hi,

keyboard = crash was also present in the Apple version: http://www.supportforum.philips.com/showthread.php?1425-My-Remote-App-shuts-down-when-trying-to-use-the-quot-keyboard-quot-feature

Maybe Philips didn't fixed that in the Android version.

Toengel@Alex

Martin7605
06-07-2011, 07:50 PM
Yes, i know... this is why i wrote in my first post:





I tried also english language settings like described in the iphone app. But the same error rise...



Any other idea's?
Has someone it working on a Xperia X10???

BTW: In july Android 2.3 should be available for my mobile, but i don't wan't wait...

Martin

Martin7605
07-05-2011, 03:18 PM
Still the same failure with the new version of myremote 1.02 :(

Martin

Toengel
07-05-2011, 03:27 PM
Hi,

can you post a log of the crash?

Toengel@Alex

Martin7605
07-05-2011, 03:29 PM
I will try to do it, if you can tell me how i can find the log...

Martin

Toengel
07-05-2011, 03:40 PM
Hi,

see: http://www.supportforum.philips.com/en/showthread.php?1854-Apphance-Error-Log-MyRemote

Toengel@Alex

Philips
07-06-2011, 12:21 PM
mobile phone: Xperia X10 SW 2.1
TV:46PFL7605H/12 (SW Q5551-0.140.25.0)
MyRemote Version 2 from android market


App seems to work fine in all functions, but if i use keyboard the app crash at the first letter with following message:

Sorry!

The application MyRemote
(process philips.oneremote)
has stopped unexpectly.
Please try again

[Force close]

I tried also english language settings like described in the iphone app. But the same error rise...

Any help or idea???

Dear Martin,

Thanks for your feedback. We've found and fixed that issue. The problem was in xml key mapping. We are validating the app right now. When approved, it will be released asap.

Regards,
JuAn.

Update 8-JUL-'11: Problem has been solved in v1.0.3, which is available on the Android Market Place.

DerShortyy
07-08-2011, 08:49 AM
Dear Philips,

does the "ANR in philips.oneremote (philips.oneremote/.DevicesTab): Reason: keyDispatchingTimedOut" error, as described here: http://www.supportforum.philips.com/en/showthread.php?1837-32pfl9705-k02-Samsung-Galaxy-S2-android, also been fixed??

Best regards

Martin7605
07-12-2011, 07:36 AM
Dear Martin,

Thanks for your feedback. We've found and fixed that issue. The problem was in xml key mapping. We are validating the app right now. When approved, it will be released asap.

Regards,
JuAn.

Update 8-JUL-'11: Problem has been solved in v1.0.3, which is available on the Android Market Place.

Yesterday, i tried the new version 1.0.3 of myremote... and hurray, it works fine. The keyboard error is gone!

Many thanks for fixing
Martin