Need help

[chvvkc]

I am a new member to this forum.

We bought a PHILIPS BDP7500SL/51 with serial number AJ1A1003002876 recently.But i encounter some problems playing some of the matroska(.MKV) files.I am able to play some of them without any distortion but some other times i get some sort of distortion in the video while playing some of the matroska files.

I think there is some problem with the profile of the particular video but i don't know how to change it.

Kindly help me with this.

[Oscar]

Hi, maybe this thread might help http://www.supportforum.philips.com/showthread.php?1267-Supported-CODEC-overview-for-Blu-ray-players

Regards

[chvvkc]

Hi,

thank you for the info.I have version 1.09 firmware installed on my player.Is there any upgraded version available?

[Toengel]

Hi,

just go to the Philips support webpage of your player and look! ;-)

Toengel@Alex

[chvvkc]

Thanks for the info:-)

Kranti