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jane22
02-12-2015, 09:14 PM
Installed Twonky Manager 3.1 (including Twonky Server).
Continously this system crashes, with error:
Problem signature:
Problem Event Name: APPCRASH
Application Name: TwonkyServer.exe
Application Version: 0.0.0.0
Application Timestamp: 517101b3
Fault Module Name: PavTrc.dll
Fault Module Version: 9.2.3.1
Fault Module Timestamp: 5231e7c4
Exception Code: c0000005
Exception Offset: 00002e39
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

This is latest version of Twonky. On Windows7.
Please resolve, thx

Philips - Pavel
02-13-2015, 09:57 AM
Hello Jane22,

Please contact Twonky customer support : http://twonky.com/help/

Thank you
Kind regards,
Philips Moderation Team

jane22
02-13-2015, 09:52 PM
Thanks, but not very useful since the links do not work:
- twonky.com/help > support links to login page with: Error loading login options
- twonky.com/help > known-issues leads to error 404 not found

Please help

jane22
02-13-2015, 10:28 PM
Alternative option, since Twonky seems quite outdated (website only provides few working pages, and the forum is quite corrupted with spam and their moderator left the company), what other Media Manager software will work with Fidelio AW series ?

Philips - Pavel
02-16-2015, 08:57 AM
Hi Jane22,

Thank you for the feedback,

Please check alternatives below :
http://alternativeto.net/software/twonkymedia-manager/

Kind regards,
Philips Moderation Team

Philips - Katerina
08-20-2015, 01:30 PM
Hello participants of the thread and forum members in general!

Hopefully your issue was dealt with and you are no longer facing it. Since the thread has been silent for some time now, I will proceed by closing it. If you still have the same question about the same issue or any similar issues arise feel free to start a new thread or contact one of us moderators to open this thread again.

Kind regards
Philips Katerina