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netsofijn
07-13-2011, 12:37 PM
hi,

has anyone have problems like dvd got stuck in player?
i have.
maybe someone knows how to get it out?

gr gerard

Philips - Remko
07-14-2011, 08:13 AM
Dear netsofijn,

Please get in contact with your local call center http://www.philips.com/global/index.page

Regards,

kwinnie
07-21-2011, 09:17 AM
Sorry to hear that netsofijn. As mentioned by the moderator, it will be the best to go to the repair centre in this case. Don't risk opening up yourself. :) I have experience trying to open the device myself to take out the stuck disc. it did succeed but my player is brutally scratched. and noted the warranty will be voided if you open it up yourself (if your player is within the warranty period, dont do it.)

primus
03-05-2012, 09:57 PM
having the same problem. the repair centre said it would be 2 weeks and they are on the other side of the city. hardly convenient. thinking of just taking it locally and voiding the warranty.

primus
03-06-2012, 02:16 AM
would the firmware upgrade that was released help with this problem?