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View Full Version : DS8530/79 - no sound when IPAD is docked



ronroslaw
11-16-2015, 07:17 AM
Need help to understand why when my IPAD is docked there is no sound - I dock ipad and the 2 lights go out? Help would be greatly appreciated - as the sound from this machine is great usually.

Philips - Christoffer
11-16-2015, 10:51 AM
Hello ronroslaw,

Welcome to the Philips Support Forum, we are happy to have you here with us. What devices work with your DS8530, and what software version do they have? Also, have you checked if your DS8530 is running the latest firmware version? You can check that with the DockStudio application, while connected to the docking station. If there is an update available, it will ask you to update it automatically, please do so if it gives you the option.
Let me know how it goes.

Kind regards,
Philips - Christoffer

Philips - Katerina
11-30-2015, 11:53 AM
Hello forum members!
This thread has been silent for a long time now and I will close it.
For anyone with a similar issue, please ask one of us moderators to get in touch with us to open it up or start a new one.
Many regards,
Philips - Katerina