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bluevoice
10-10-2011, 09:26 AM
Hi,

I have a Qnap NAS 219 with Twonky Media server. I'd like to stream movies to my Cinema Gold TV (50PFL7956H/12) or my Bluray Player (BDP8000/12). Both devices don't support streaming of external .srt files along with the movie while connected to the Media Server.

So in the current situation I always have to copy the files from my NAS to a USB drive (i.e. .avi-file and .srt-file) and play the movie from the USB drive. In this case the subtitels are displayed properly, but only if you use a connected USB drive.

I'd like to keep the files on my NAS and stream the movies to my devices including subtitels, now there are a lot of extra actions that have to be completed before you can watch a movie properly.

Philips why not make things easier? Also, right now, the streaming function for movies is almost non functional for not English speaking people because of the lack of subtitles.

sngbcn
10-10-2011, 12:10 PM
Hi bluevoice,

In this case it is not only up to tv to support subtitles from a media server. Also the media server needs to support this feature. If both TV and media server support it then you shouldn't have an issue.

From what I understand if you play the file on your Philips device you are able to activate subtitles, therefore the support is verified, does the Twonky Server support streaming of subtitles?

The DMS sw does: http://www.wildmediaserver.com/product_info.php

so maybe you have to ask Twonky to make things easier :)

Regards,

bluevoice
10-10-2011, 12:16 PM
I tried 2 different servers that support displaying external subtitles, Twonky Media and TVMobili. The problem is not on the Media Server Side. Philips says their programming (firmware) does not support external subtitle files when streaming, only when connected through USB. Philips says they did not implement this feature because of cost considerations. Still, I think this is a key feature for movie streaming and would like to file a feature request.

a_Tom
10-10-2011, 12:41 PM
Philips says their programming (firmware) does not support external subtitle files when streaming

where did you got this information?

bluevoice
10-10-2011, 12:43 PM
where did you got this information?

Philips called me about the support request form I sent them.

sngbcn
10-10-2011, 01:53 PM
hi bluevoice,

Which Twonky server version did you install? I will try to install it on my NAS

Regards,

bluevoice
10-10-2011, 01:58 PM
TwonkyMedia qpkg version 6.0.33
TVMobili qpkg version 2.1.3282

Philips - Thomas
11-29-2011, 11:00 AM
Hi Guys

we checked if there is any possibility to add Subtitles also to network streamed files.
Sorry to say but with the current DLNA Standards and implimentations this is not possible.

The only possible solution would be to have the server, transcode the video and insert the subtitle on the fly. Which requires live transcoding. However, i dont know any Server which does that.

If you have a Server, which live transcodes an external Subtitle to the Video File, maybe you can share this Server with other Users but from the TV side, there is nothing to be done

Regards
Thomas

daL
11-29-2011, 12:13 PM
Hi Thomas,

I bought Twonky but that isn't indeed capable of doing the trick. A colleague tested ~6 products and according to him the only product which does it all is Wild Media Server (WMS). The problem is that it isn't cheap and you need a license for every consumer like the television.

Cheers
daL

WHA1949
11-29-2011, 01:57 PM
I had a similar problem with twonky and my Philips BlueRay Player BDP 5100.

I do the following:

On a PC with mkvtoolmix I mux my videos and subtitles into a .mkv file. This file can even contain several subtitles. This mkv (which in my case contains mp4 video and .ssa subtitles) can be played with twonky 5.1.9 and I am able to select subtitles in BlueRay player.
The only problem is, that style information of subtitle, e.g. color=red, is not handled correctly.

Maybe this could work for your TV.

V4Friend
12-06-2011, 09:39 PM
I had a similar problem with twonky and my Philips BlueRay Player BDP 5100.

I do the following:

On a PC with mkvtoolmix I mux my videos and subtitles into a .mkv file. This file can even contain several subtitles. This mkv (which in my case contains mp4 video and .ssa subtitles) can be played with twonky 5.1.9 and I am able to select subtitles in BlueRay player.
The only problem is, that style information of subtitle, e.g. color=red, is not handled correctly.

Maybe this could work for your TV.Hello WHA1949,

Correct me if I'm wrong: your Philips BluRay player can also receive a video-stream from Twonky? And even better: when you merge the subtitles in the .MKV-file, the player can display the subtitles?

Then it would appear to me that Philips already possesses the software that is required to make it work for my 42PFL7676H TV too :cool: (and no additional development would be necessary...)

Please Philips: talk to the BluRay devs and add this feature to the TV-firmware!

adb1973
05-11-2012, 11:23 AM
There's a FREE mediaserver that does that trick:
PS3 mediaserver.
Don't be fooled by it's name.

Still i feel internal mkv subs should be supported AFAIK that's well within DLNA standards Thomas



Hi Guys

we checked if there is any possibility to add Subtitles also to network streamed files.
Sorry to say but with the current DLNA Standards and implimentations this is not possible.

The only possible solution would be to have the server, transcode the video and insert the subtitle on the fly. Which requires live transcoding. However, i dont know any Server which does that.

If you have a Server, which live transcodes an external Subtitle to the Video File, maybe you can share this Server with other Users but from the TV side, there is nothing to be done

Regards
Thomas

A_s
05-11-2012, 08:38 PM
Hi Guys

we checked if there is any possibility to add Subtitles also to network streamed files.
Sorry to say but with the current DLNA Standards and implimentations this is not possible.

The only possible solution would be to have the server, transcode the video and insert the subtitle on the fly. Which requires live transcoding. However, i dont know any Server which does that.

If you have a Server, which live transcodes an external Subtitle to the Video File, maybe you can share this Server with other Users but from the TV side, there is nothing to be done

Regards
Thomas

Still it's not in the DLNA standard this Feature is working with my Synology (NAS with DLNA feature) AND my Samsung TV.
My Synology don't do encoding on the fly , so i suppose that before playing the video the srt file is loaded via the network .

A_s

damian_gtn
05-30-2012, 02:34 AM
Hello Thomas, did you try PS3 Mediaservers with Philips TV and subtitles? Does it work?

I've tryed 3 DLNA servers with no luck.

Regards,
Damian.



There's a FREE mediaserver that does that trick:
PS3 mediaserver.
Don't be fooled by it's name.

Still i feel internal mkv subs should be supported AFAIK that's well within DLNA standards Thomas

bluevoice
05-30-2012, 08:44 AM
Hello Thomas, did you try PS3 Mediaservers with Philips TV and subtitles? Does it work?

I've tryed 3 DLNA servers with no luck.

Regards,
Damian.

I spoke to a Philips representative on this matter and he told me Philips is not going to implement this function (subs via DLNA) as they think the costs are greater than the advantages of having this function. Besides, according to Philips, there's just a small user base that uses DLNA streaming and even a smaller base of customers using subs via DLNA. I told them for not English natives this function is a must but he told me it's not going to happen.

Personnally, I never use the DLNA function because of the lack of subs. Now I have to copy a movie and subs to a USB stick and plug it in the TV or Bluray player. Why make things better?

matthias
05-30-2012, 09:34 AM
Displaying subtitles for videos played through DNLA would really be nice.

It should be possible for us to do this with a some effort and programming skills using the Jointspace API (http://jointspace.sourceforge.net/). With that, it's possible to overlay text over the TV image.

One way to do this would be to write a separate (external) Control Endpoint (e.g. running on the DNLA Server) that has access to the subtitle files. It would then start&control the playback on the TV and at the same time render the subtitles through remoteJointspace.

What I'm not sure though whether the control endpoint has information on the current playing positon, which is needed to synchronize the subtitles. Otherwise, the subtitle overlay through Jointspace must probably embedded directly into the DNLA server.

Update: I actually have something in the back of my mind that Philips bought and extended a DNLA Media Server software. Maybe Philips can use Jointspace to make this extension directly into the media server?

Update2: New facts: DLNA _does_ support external subtitles,
see below (http://www.supportforum.philips.com/en/showthread.php?2704-DLNA-streaming-support-for-external-subtitle-files-srt&p=33833&viewfull=1#post33833)for details.

damian_gtn
05-30-2012, 03:40 PM
Thanks bluevoice, I've read your previous post and I'm accepting to resign the feature until Philips changes his mind.

Meanwhile, user adb1973 write about PS3 Media Server. Seems to have the hability to transcode the video and add subtitles on the fly. Maybe what our TV doesn't support can be fixed at the DLNA side with no effort.

Anyone tested it on a Philips TV? Maybe what our TV doesn't support can be done at the Server side with no additional effort.



I spoke to a Philips representative on this matter and he told me Philips is not going to implement this function (subs via DLNA) as they think the costs are greater than the advantages of having this function. Besides, according to Philips, there's just a small user base that uses DLNA streaming and even a smaller base of customers using subs via DLNA. I told them for not English natives this function is a must but he told me it's not going to happen.

Personnally, I never use the DLNA function because of the lack of subs. Now I have to copy a movie and subs to a USB stick and plug it in the TV or Bluray player. Why make things better?

adb1973
05-30-2012, 10:23 PM
Thanks bluevoice, I've read your previous post and I'm accepting to resign the feature until Philips changes his mind.

Meanwhile, user adb1973 write about PS3 Media Server. Seems to have the hability to transcode the video and add subtitles on the fly. Maybe what our TV doesn't support can be fixed at the DLNA side with no effort.

Anyone tested it on a Philips TV? Maybe what our TV doesn't support can be done at the Server side with no additional effort.

Yes I did and it works :o) It's not the most comprehensible DLNA server but it's working well and it's free. Apart from that it's platform independent afaik.

@philips: yeah... If your hardware is super, but your software implementation and UI are crappy on more than a few points nobody is going to use those features. When do you learn?? So cut the crap about 'costs and benefi' and start to live up to you own slogan!

bluevoice
05-31-2012, 08:54 AM
Yes I did and it works :o) It's not the most comprehensible DLNA server but it's working well and it's free. Apart from that it's platform independent afaik.

Does it work well? Where can I download this PS3 Media Server, do you have a link? I'd like to give it a try on my Qnap 219 NAS.

el_lama
05-31-2012, 09:49 AM
www.ps3mediaserver.org or you can try www.serviio.org

matthias
05-31-2012, 01:27 PM
we checked if there is any possibility to add Subtitles also to network streamed files.
Sorry to say but with the current DLNA Standards and implimentations this is not possible.


Sorry, but I have to disagree with this.

The DLNA standard actually does support additional subtitle (.srt) files, and is already used by many DNLA media renderers, e.g. Philips HMP5000, Samsung B/C/D TV series, LG TV/player, Panasonic Viera and WD TV HD Live (see profiles.xml from Serviio Media Server and their page on subtitle support (http://www.serviio.org/index.php?option=com_content&view=article&id=33) for details).
It is specified in the DMR profile by using e.g. <SubtitlesMimeType>text/srt</SubtitlesMimeType>


This is what serviio (http://www.serviio.org/) returns as item within the ContentDirectory: "urn:schemas-upnp-org:service:ContentDirectory:1"

<item id="V_T^INI_65^V_9" parentID="V_T^INI_65" restricted="1">
<dc:title>Arzak Rhapsody 01</dc:title>
<upnp:class>object.item.videoItem</upnp:class>
<res protocolInfo="http-get:*:video/x-msvideo:DLNA.ORG_PN=AVI;DLNA.ORG_OP=01;DLNA.ORG_CI =0;DLNA.ORG_FLAGS=01500000000000000000000000000000">http://192.168.178.27:8895/resource/9/MEDIA_ITEM/AVI*0</res>
<res protocolInfo="http-get:*:image/jpeg:DLNA.ORG_PN=JPEG_TN;DLNA.ORG_OP=00;DLNA.ORG_C I=1;DLNA.ORG_FLAGS=00D0000000000000000000000000000 0">http://192.168.178.27:8895/resource/9/COVER_IMAGE</res>
<res protocolInfo="http-get:*:text/srt:*">http://192.168.178.27:8895/resource/9/SUBTITLE.srt</res>
</item>

As you can see, the URI to the .srt file is given in the media directory and can be read through HTTP.

Now it's just a matter of the Philips TV to actually detect and load the text/srt resource entry and display it like an USB-based srt file.

I realize Philips' limited manpower in adding such functions, but of course I still hope to see this one day in the distant future as firmware update for our TVs.

Matthias

Update: Technical stuff
One additional note: The reason to assume that the DLNA spec doesn't support external subtitles, is probably, because it's already supported but not mentioned explicitly.
That assumption is wrong, however: One or several external subtitle files can be added like any other additional resource, such as JPEG thumbnails, to the ContentDirectory.

This document (http://www.upnp.org/specs/av/UPnP-av-AVTransport-v3-Service-20101231.pdf) on AVTransport mentions this (p.56&58), but even though people from Philips are listed as co-authors, it didn't seem to have spread around the company.

Update: Actually, as the HMP5000 supports external subtitles through DLNA, it _did_ spread around, just not to the TV guys.

damian_gtn
05-31-2012, 04:08 PM
www.ps3mediaserver.org or you can try www.serviio.org

I've tested both.

Serviio doesnt work for me. I couldn't get subtitles in the transcode.

PS3 media server really works like a charm!!!!

Thanks adb1973!!!

matthias
05-31-2012, 04:58 PM
Serviio doesnt work for me. I couldn't get subtitles in the transcode.
PS3 media server really works like a charm!!!!

Thanks for this info. You're right, Serviio doesn't do transcoding with subtitles, while PS3 MS does.
(You're lucky, as unfortunately, my DLNA NAS is not powerful enough todo realtime transcoding).

bluevoice
05-31-2012, 09:24 PM
www.ps3mediaserver.org (http://www.ps3mediaserver.org) or you can try www.serviio.org (http://www.serviio.org)

Thanks for the links! I just tested the PS3 media server on my Mac and it works great, subtitles are also displayed! This is nice.

However I keep all my movies on a QNAP 219 NAS. This media server is unfortunately not available for the QNAP NAS.

Any suggestion about a media server that works on a QNAP 219 NAS and also displays subs will be highly appreciated! :)

kikonen
06-01-2012, 07:39 AM
Support of sub-titles over DLNA is indeed feature what Philips must add on their TVs if they want to remain competive. Well, of course in addition to nettv which doesn't actually constantly crash TV.

matthias
06-05-2012, 01:08 PM
Maybe of interest is this (http://www.supportforum.philips.com/en/showthread.php?4691-HMP5000-subtitles-over-DLNA) thread:
The Philips media player HMP5000 does support external .srt subtitles over DLNA.

nimbystripes
06-06-2012, 05:08 AM
I am just thinking if it is possible to show the subtitle, where this file is not linked to the video, but in the same folder? Will it work?

Thanks in advance. http://imagicon.info/cat/12-19/icon_e_smile.gif

Toengel
06-06-2012, 07:39 AM
Hi,

movie and srt file should have the same name...

Toengel@Alex

bluevoice
06-06-2012, 10:05 AM
I installed Serviio Media Server on my Qnap 219P last night and tried the "Philips" profile. Did not work on both my TV (58PFL9956H/12) and HTS (8562/12). Playback stopped after 7 seconds.

I also tried the "Generic DLNA" profile and on the TV playback worked without stuttering, but no sutitles. On the HTS playback was stuttering.

It would be nice if someone could make a working profile that works with 2011 Philips devices.

sibo
08-19-2012, 10:55 AM
I have both Samsung and LG smart TVs and both have .srt DLNA support out of the box. You browse media server, press play - that's it. It would seem Philips' "smart-TV" sadly just aint as smart as other brands. I regret buying my Philips already.

Philips: This is standard for other successful brands damn it, just fix it (if not for us do it to keep up with your competitors).
And what's that talk about the customer base using DLNA with subs aint big? We decide what we want and you sell it to us, not the other way around.

Response please!

sraka1
11-07-2012, 05:01 PM
Sorry, but I have to disagree with this.

The DLNA standard actually does support additional subtitle (.srt) files, and is already used by many DNLA media renderers, e.g. Philips HMP5000, Samsung B/C/D TV series, LG TV/player, Panasonic Viera and WD TV HD Live (see profiles.xml from Serviio Media Server and their page on subtitle support (http://www.serviio.org/index.php?option=com_content&view=article&id=33) for details).
It is specified in the DMR profile by using e.g. <SubtitlesMimeType>text/srt</SubtitlesMimeType>


This is what serviio (http://www.serviio.org/) returns as item within the ContentDirectory: "urn:schemas-upnp-org:service:ContentDirectory:1"

<item id="V_T^INI_65^V_9" parentID="V_T^INI_65" restricted="1">
<dc:title>Arzak Rhapsody 01</dc:title>
<upnp:class>object.item.videoItem</upnp:class>
<res protocolInfo="http-get:*:video/x-msvideo:DLNA.ORG_PN=AVI;DLNA.ORG_OP=01;DLNA.ORG_CI =0;DLNA.ORG_FLAGS=01500000000000000000000000000000">http://192.168.178.27:8895/resource/9/MEDIA_ITEM/AVI*0</res>
<res protocolInfo="http-get:*:image/jpeg:DLNA.ORG_PN=JPEG_TN;DLNA.ORG_OP=00;DLNA.ORG_C I=1;DLNA.ORG_FLAGS=00D0000000000000000000000000000 0">http://192.168.178.27:8895/resource/9/COVER_IMAGE</res>
<res protocolInfo="http-get:*:text/srt:*">http://192.168.178.27:8895/resource/9/SUBTITLE.srt</res>
</item>

As you can see, the URI to the .srt file is given in the media directory and can be read through HTTP.

Now it's just a matter of the Philips TV to actually detect and load the text/srt resource entry and display it like an USB-based srt file.

I realize Philips' limited manpower in adding such functions, but of course I still hope to see this one day in the distant future as firmware update for our TVs.

Matthias

Update: Technical stuff
One additional note: The reason to assume that the DLNA spec doesn't support external subtitles, is probably, because it's already supported but not mentioned explicitly.
That assumption is wrong, however: One or several external subtitle files can be added like any other additional resource, such as JPEG thumbnails, to the ContentDirectory.

This document (http://www.upnp.org/specs/av/UPnP-av-AVTransport-v3-Service-20101231.pdf) on AVTransport mentions this (p.56&58), but even though people from Philips are listed as co-authors, it didn't seem to have spread around the company.

Update: Actually, as the HMP5000 supports external subtitles through DLNA, it _did_ spread around, just not to the TV guys.

Philips, can we expect to see DLNA subs soon? They are part of the standard (see answer above, especially this document: http://www.upnp.org/specs/av/UPnP-av-AVTransport-v3-Service-20101231.pdf) and you mark your TV sets as standard compliant. I can't believe you couldn't fully implement the standard you partially made or contributed to.

sraka1
11-10-2012, 08:26 AM
Philips, can we expect to see DLNA subs soon? They are part of the standard (see answer above, especially this document: http://www.upnp.org/specs/av/UPnP-av-AVTransport-v3-Service-20101231.pdf) and you mark your TV sets as standard compliant. I can't believe you couldn't fully implement the standard you partially made or contributed to.

Bump.

sorth
11-10-2012, 08:39 PM
Disappointed... bought 40PFL7007K hoping it's top-notch and fully DLNA compliant. Now I learn the manual lies about srt support, as it can't be used with DLNA. So one of the most important functionality for me is broken :(

vucko
11-13-2012, 11:54 AM
I am very disappointed in reading this. I have QNAP storage at home and a lot of movies that I had planned to watch on TV with subtitles. As things stands there is nothing of it. In my opinion DLNA without this option losing any meaning. Philips told us in previous posts what think about .srt support and I feel so cheated. :confused::(

rocky20
11-27-2012, 10:51 PM
A bought pfl7605 last year and it doesnt even support subtitles over USB so subtitles over DLNA was only the dream. But my father bought pfl 6606h and subtitles over DLNA also doesnt work. I bougt lacie lacinema classic for this purpose and by me now subtitles over lacie lacinema hdmi works fine but father is still without them. So yes phillips i also think that subtitles over DLNA is key feature in this times, otherwise my next tv and all my friend next tv and all my familly next tv would not be phillips. if others can do it you should too. Don't tell us stories about cost.

IQ2000
12-03-2012, 04:08 PM
It's quite disappointing if you have a DLNA-compliant NAS and a Philips TV which should be DLNA-compliant (from the specs) but does not implement the whole standard.

It's more disappointing to see that the Philips moderators tell us some fairy tales ("subtitles are not DLNA-compliant") and they don't care about our points.

The facts are:
- Subtitles are included in the DLNA-Standard.
- Philips had 4 people in the Steering Committee of the UPnP Forum which created the standard
- Philips implemented this feature in other devices
- Philips seems to have the base features in their TV-sets (Subtitles from USB and getting UPNP-Resources from the DLNA-Server), but they tell us the combination is to expensive.

If the software architecture of the firmware isn't that crappy you can implement this feature in max. 2-3 man-days.
QA should be the same.

If we estimate the costs, it would cost about 3000-5000 dollar.

According to the amount of users who would use this feature maybe a small amount of costs.

Correct me if there are any mistakes in my calculations.

Maybe we should start some online petition...

netspider
12-12-2012, 11:11 AM
We should make a petition because it is obvious that Philips will not make support for subtitles. I don`t know why .mkv subtitles are not supported? It is so frustrating to have TV with ethernet and wifi without use of it :mad:

vucko
12-12-2012, 11:23 AM
Petition to whom? Philips? I think it's a waste of time because you already know Phillips opinion about it. But I'm for anything that might work to get people from Phillips to support something that is already supported in the DLNA standard.

SoWErA
12-13-2012, 08:58 AM
what the hell you haven't got support for subtitles using DLNA????

What's the point of having a DLNA feature without subtitle support!

And quit with the bullshit about DLNA not supporting it.

Fix it! I just spent quite a lot of money on 2 of your tv's and now I find this out even as it said differently in the manual! I need subtitle support using DLNA for my parents who hear badly. And who can't watch tv with just english audio they need those swedish subs or at least english subs to pick up on words when they hear badly!

IQ2000
12-13-2012, 03:34 PM
what the hell you haven't got support for subtitles using DLNA????

What's the point of having a DLNA feature without subtitle support!

And quit with the bullshit about DLNA not supporting it.

Fix it! I just spent quite a lot of money on 2 of yours tv's and now I find this out even as it said differently in the manual! I need subtitle support using DLNA for my parents who hear badly. And who can't watch tv with just english audio they need those swedish subs or at least english subs to pick up on words when they hear badly!
I doubt you get a positive (or even any) answer by Philips.

I will bring my Philips back tomorrow and buy a samsung smart tv.

Philips - Marco
12-20-2012, 03:05 PM
Hi All,

I would like to inform you all that, at present, we do not support external subtitles via DLNA on any TV before the 5507 model (TV supports embedded XSUB DivX subtitles)

When watching a video via the content browser (USB pendrive or hard-disk) we support the following subtitles formats : .srt (subrip), .sub(subviewer).smi/.sami (sami).

I hope this information is of some use to you all.

For further information please contact us.

Regards,
Marco

SoWErA
12-20-2012, 05:52 PM
Hi All,

I would like to inform you all that, at present, we do not support external subtitles via DLNA on any TV before the 5507 model (TV supports embedded XSUB DivX subtitles)

When watching a video via the content browser (USB pendrive or hard-disk) we support the following subtitles formats : .srt (subrip), .sub(subviewer).smi/.sami (sami).

I hope this information is of some use to you all.

For further information please contact us.

Regards,
Marco

Oh really then why is it that my 6907 don't support subs using DLNA?

orrin
12-25-2012, 10:04 AM
Hello,
very disappointed about hearing this Philips!
just spent a whole lot of money on my TV (46PFL5007K/12) especially for this, and now you throw me this in my face! not cool!
have to admit! it's my bad that i didn't do any further research. if i knew about it i wouldn't have bought it and i would have picked something else! and it's kinda your fault not telling about it to let people know what to expect!
at least can you tell if Philips is going to work on this?
a simple update is necessary right?

again, very disappointed about this! and especially disappointed in Philips!

Regards,
orrin

vucko
12-25-2012, 10:25 AM
Oh course it is their fault. When they advertise products they write DLNA 1.5 certified. And that is simply not true. In that same advertisement it says that I can play movies from iPhone directly to TV. (PFL4007H/12) I'd like to see someone from Philips to play a iPhone movie to TV.

sarmakis
12-26-2012, 12:39 PM
How very disappointing.
I have read all the posts and don't see any willingness on the Philips side to respond to the users request. Furthermore: how disrespectful towards the customers and how stupid towards the competitors on the market? Makes no sense (nor simplicity)! Why bother with home networks and components connectivity (DLNA, NAS..., even LAN)?
Better buy Philips and get physical walking around with a USB thumbdrive copypasting your files back and forth.
Dear Philips, pretty please with sugar on top - add support for subtitles via DLNA in your next firmware - and do it quick.
./s

don_nahum
01-02-2013, 10:40 AM
PHILIPS - What on EARTH do we need to do in order to have the subtitles feature done and delivered on the next update ?
We demand more visibility on the status of this request in the RnD organization of Philips.
From the users comments in this forum (with regards to the Philips support answers and willingness to listen) I predict LOW NPS score (Net Promoter Score – see Wiki) for Philips, I suggest Philips to address the Top issues ASAP.

jb176060
01-02-2013, 03:28 PM
Hi All,

I would like to inform you all that, at present, we do not support external subtitles via DLNA on any TV before the 5507 model (TV supports embedded XSUB DivX subtitles)


Do you mean 5507 only supports XSUB DivX subtitles ? Or does it also supports .srt files via DLNA ?

Htep
01-06-2013, 07:05 PM
The more I read this forum the more I realise that the philips brand is outdated...

It's amazing all the bug there are on our TV (firmware, HDNM, etc). To make my DLNA server worked, I have to hard reset the TV, setup the lan connexion (even if already setup), restart my PC and restart my DLNA server (I would just say that all my DLNA client works well with my server, only the philips TV bug).

Then, to solve the srt external subbtitle, I use tvmobili which encode MKV + SRT. I didn't try with avi files.
Quality is good.

kaos
01-06-2013, 08:20 PM
is this covered under warranty? if my TV (less then 14 days old) is not DLNA compliant as advertised I should be able to return it. Philips, what's your answer?

japao
01-06-2013, 08:37 PM
use aviaddxsubs working perfectly http://aviaddxsubs.blogspot.cz/?m=1

bluevoice
01-06-2013, 08:45 PM
is this coverted under warranty? if my TV (less then 14 days old) is not DLNA compliant as advertised I should be able to return it. Philips, what's your answer?

Then you should return it and buy a Samsung tv as it seems that all Samsung tv's support subtitles via DLNA. Philips (or TP Vision) is too arrogant to actually listen to the needs of its customers. I bet that when Apple will release its first iTV, TPV will be out of the business and the Philips brand name will quickly be forgotten in the TV world.

bluevoice
01-06-2013, 08:55 PM
use aviaddxsubs working perfectly http://aviaddxsubs.blogspot.cz/?m=1

It should work without any pre processing. Digital Living Network Alliance (DLNA) works by the principle of universal plug and play. PLUG AND PLAY. Philips succeeded in crippling this function and breaking the whole concept of Plug and Play. I don't understand how Philips ever gets those DLNA compliance certifications.

Htep
01-06-2013, 09:37 PM
Exactly what I think even if I'm not sure that apple tv will be DLNA compliant (they have airplay).
Hope that apple stirs up a hornets' nest.


Then you should return it and buy a Samsung tv as it seems that all Samsung tv's support subtitles via DLNA. Philips (or TP Vision) is too arrogant to actually listen to the needs of its customers. I bet that when Apple will release its first iTV, TPV will be out of the business and the Philips brand name will quickly be forgotten in the TV world.

orrin
01-07-2013, 08:04 PM
Then you should return it and buy a Samsung tv as it seems that all Samsung tv's support subtitles via DLNA. Philips (or TP Vision) is too arrogant to actually listen to the needs of its customers. I bet that when Apple will release its first iTV, TPV will be out of the business and the Philips brand name will quickly be forgotten in the TV world.

How true!
That's why Apple is growing and the other companies are losing ground!
They care about their customers! Not just give them a blunt answer and just be done with it!

uki1985
01-07-2013, 09:12 PM
The more I read this forum the more I realise that the philips brand is outdated...

It's amazing all the bug there are on our TV (firmware, HDNM, etc). To make my DLNA server worked, I have to hard reset the TV, setup the lan connexion (even if already setup), restart my PC and restart my DLNA server (I would just say that all my DLNA client works well with my server, only the philips TV bug).

Then, to solve the srt external subbtitle, I use tvmobili which encode MKV + SRT. I didn't try with avi files.
Quality is good.

TV Mobili doesn't work with avi. I've checked all media servers that are existing - free ones and paid. None of them works fine with subtitles (even PS3 mediaserver has some issues)

uki1985
01-07-2013, 09:17 PM
use aviaddxsubs working perfectly http://aviaddxsubs.blogspot.cz/?m=1

It's a quite fast method but doesn't work with my PFL6007K/through any media server. Please describe what you did to run movies via DLNA with subtitles. (e.g. aviaddxsubs settings, media server which you used, server settings)

BTW maybe we should run a common lawsuit against Philips for cheating their customers? ;)

Htep
01-07-2013, 09:22 PM
Right, I put my avi and srt on a USB and it works by using subtitles option on the remote.

orrin
01-07-2013, 09:25 PM
Indeed!
TVMOBiLi has issues even with some .mkv subtitles.
Doesn't load in all movies.
This would work only if Philips would fix this!
And we can see that there's a dead end there!
Thank you Philips!

orrin
01-07-2013, 09:28 PM
Right, I put my avi and srt on a USB and it works by using subtitles option on the remote.

But i don't want to go with the USB!
I have a NETWORK! movies are played from PC, just need the damn subtitles to work!
:mad:

Htep
01-07-2013, 11:06 PM
Ok ok... So waiting an answer from Philips.

uki1985
01-08-2013, 09:57 AM
Ok ok... So waiting an answer from Philips.

Maybe common lawsuit will quicken the answer and reaction from Philips ;)

Htep
01-08-2013, 12:14 PM
Maybe common lawsuit will quicken the answer and reaction from Philips ;)

I already wrote an e-mail to the costumer service summarizing all the bugs...

vanderkoppel
01-08-2013, 01:44 PM
TV Mobili doesn't work with avi. I've checked all media servers that are existing - free ones and paid. None of them works fine with subtitles (even PS3 mediaserver has some issues)

How about Wild Media Server?
Untill now this is the best server I tried.
Tried TVersity, Nero Media Home and Plex Media Server. XMBC is still on the TODO list.
Wild is not the easiest program, but you can adjust almost everything. You even can change settings per movie via the TV, so eg. you can select audio track and subtitle track.
Must say did not try AVI.

uki1985
01-09-2013, 02:13 PM
How about Wild Media Server?
Untill now this is the best server I tried.
Tried TVersity, Nero Media Home and Plex Media Server. XMBC is still on the TODO list.
Wild is not the easiest program, but you can adjust almost everything. You even can change settings per movie via the TV, so eg. you can select audio track and subtitle track.
Must say did not try AVI.

I've tried to do this via WMS and it was not working for me. I'want just to find a way to play all DLNA formats with subtitles: mkv's .avi's, .mp4's etc. For now I'm able to run only mkv's via DLNA with subs. I've started to consider buying Android dongle but I didn't buy "Smart TV" to buy external devices and connect them to TV. Especially, that I don't want impossible things, as competitors have these features in standard.

If you were able to play this via WMS I'll try to do it again when I come back home, and if I will not manage, can you send me some tips about configuration?

vanderkoppel
01-09-2013, 04:39 PM
I've tried to do this via WMS and it was not working for me. I'want just to find a way to play all DLNA formats with subtitles: mkv's .avi's, .mp4's etc. For now I'm able to run only mkv's via DLNA with subs. I've started to consider buying Android dongle but I didn't buy "Smart TV" to buy external devices and connect them to TV. Especially, that I don't want impossible things, as competitors have these features in standard.

If you were able to play this via WMS I'll try to do it again when I come back home, and if I will not manage, can you send me some tips about configuration?

I did not figure out how it should work via the configurationm of WMS. Most likely I have to configure it for each movie.
But at this moment I do it via the following way:
On my TV (after selecting Connect to PC and select WMS ofcourse) I go to the folder movies, than to the folder transcode, than highlight the movie and go to settings. Here you can select the subtitles you want.
Than go back and start the movie.
It always has to go via transcode and it works for MKV and VOB. But as said before, did not try AVI.
Maybe this evening I will try XBMC, else next week.

uki1985
01-09-2013, 06:54 PM
I did not figure out how it should work via the configurationm of WMS. Most likely I have to configure it for each movie.
But at this moment I do it via the following way:
On my TV (after selecting Connect to PC and select WMS ofcourse) I go to the folder movies, than to the folder transcode, than highlight the movie and go to settings. Here you can select the subtitles you want.
Than go back and start the movie.
It always has to go via transcode and it works for MKV and VOB. But as said before, did not try AVI.
Maybe this evening I will try XBMC, else next week.

I don't catch how to do this: I'm in transcode folder then i go to subtitles folder and there is only file subtitles off and second is file with path of movie and both of them on preview have 00:00:01.096, After trying to play this I have white checkmark on green circle and it turns off after second.

EDIT: Ok I've figured it out:) this checkmark means that subs are on and when you play movie they will appear. Thanks a lot for your help. The only thing that bothers me that total time of playback is either 00:01 or 00:0-1:mad: and you actually cannot fast forward or rewind, the only possibility is pause/play. But yet WMS seems to be the best solution at the moment. It supports every format known to humanity (avi, mp4, mkv, vob, with dts, without dts with AC3, all movies that I have are played without problems.

Yet this fact does not allow Philips to stop working on native support for subtitles via DLNA because:
1. WMS is pretty expensive
2. I want full functionality (FFWD, and REVIND) what is impossible on transcoded files

If anyone have questions how to run movies with subs via DLNA + Wild Media Server do not hesitate to ask

vanderkoppel
01-11-2013, 10:05 AM
I don't catch how to do this: I'm in transcode folder then i go to subtitles folder and there is only file subtitles off and second is file with path of movie and both of them on preview have 00:00:01.096, After trying to play this I have white checkmark on green circle and it turns off after second.

EDIT: Ok I've figured it out:) this checkmark means that subs are on and when you play movie they will appear. Thanks a lot for your help. The only thing that bothers me that total time of playback is either 00:01 or 00:0-1:mad: and you actually cannot fast forward or rewind, the only possibility is pause/play. But yet WMS seems to be the best solution at the moment. It supports every format known to humanity (avi, mp4, mkv, vob, with dts, without dts with AC3, all movies that I have are played without problems.

Yet this fact does not allow Philips to stop working on native support for subtitles via DLNA because:
1. WMS is pretty expensive
2. I want full functionality (FFWD, and REVIND) what is impossible on transcoded files

If anyone have questions how to run movies with subs via DLNA + Wild Media Server do not hesitate to ask

That is what I already said about Wild MS, pretty complex. On the other hand you can change almost eveything you want. For example just found out that the rather complex menu structure you get on the TV is the same as the menu structure on your PC. So you can simplify the menu structure on the PC and so also simplify the menu structure you see on the TV.
What I also noticed is that Wild MS changed my "movies''. Now I see the movie name and a chapter indication. If I select this file I get the correct play time. I only do not see the tumbnails of the movie, but I also was not able yet to get these thumbnails in Wild MS on my PC.

I aslo tried XBMC. But that is not even supporting transcoding. So exit XBMC.
Last thing I want to try is Plex. Plex via TV and connect to PC was no success.
But I want to see what is happening if I connect to PLEX via SMART TV.
Will keep you updated.

ndutta123
01-13-2013, 07:44 PM
I purchased this Philips LCD and having issues with DLNA/Streaming...I am able to connect to DLNA Windows 11 media server from this Philips TV 32PFL4907/F7... and Mp3 audio file (stored in PC) is running fine via DLNA ... But I can not run any video files - I tried avi, mpg, mpeg, etc. and all the time TV is complaining that it can not run those files whereas if I try windows media player in PC, it works like a champ...I tried couple of media streaming server including Serviio, PS3, etc. with different formatted Video files.... My other Pioneer TV as well as Blue-ray player is able to run those files without any issues so far... and so, trying find what exactly issue with this Philips LCD model.... Sent two emails to support team and still waiting for resolutions....

j.vd.mortel
01-13-2013, 08:31 PM
dear ndutta,

did you use the wifi connection of by cable.
SInce today i discoverd all works (home netwerk, smart tv, windows media plaer, the remote app for android) fine when i connect the tv by wfi to the network. (but a bit slower than by cable),

sucess

ndutta123
01-13-2013, 10:22 PM
Thanks for your reply... This Philips TV I connected via wifi/wireless via their USB accessory as it came with the TV...Which type of Video file you tried... I can try to convert the DVD extract accordingly....

vanderkoppel
01-14-2013, 12:43 PM
I purchased this Philips LCD and having issues with DLNA/Streaming...I am able to connect to DLNA Windows 11 media server from this Philips TV 32PFL4907/F7... and Mp3 audio file (stored in PC) is running fine via DLNA ... But I can not run any video files - I tried avi, mpg, mpeg, etc. and all the time TV is complaining that it can not run those files whereas if I try windows media player in PC, it works like a champ...I tried couple of media streaming server including Serviio, PS3, etc. with different formatted Video files.... My other Pioneer TV as well as Blue-ray player is able to run those files without any issues so far... and so, trying find what exactly issue with this Philips LCD model.... Sent two emails to support team and still waiting for resolutions....

Please keep in mind that the TV does only supports a few file formats.
I do not know how the new manuals are, but in my manual this is not described.
Via via I found that my TV (37PFL9604) supports:
AAC LC - MP3 - AC3 - LPCM - WMA
JPEG - GIFF - PNG
MPEG1 - MPEG2 - MPEG 4 - AVI H.264 / MPEG4 AVC - WMV9 / VCI
Windows Media Player has all codecs to transcode every file into a format suitable for your PC screen.
If you stream to the TV than the TV must have these codecs, and as you see the TV is limited.
So your Pionees and Blueray player have more codecs available (or a more complete codec).
You can solve this by using streaming software which is able to transcode.
This means if the software sees a file which is not supported by the TV it will convert this file into a format which can be handled by the TV.
This sounds easy, but is not. Also the available streaming software does not support all codecs (formats).
For example Serviio does not support embedded subtitles, only subtitles which are in a seperate file, and for example most ripped and regular DVD''s have embedded subtitles.
But if you play a file via transcode to the TV it should show you the file and you should not get the messsage ""cannot read or find the file"".
If you are not interested in subtitles, than TVersity is a good program. Easy to use, and plays everything without special actions. So it knows by itself if it has to transcode or not.
If you want subtitles you could use Wild Media Server. Disadvanatge: It is not for free (also not expensive, but) and it is a rather complex program.
But for what I noticed (and heared, see entry above from UKI1985) it handles everything, including selection of audio track and subtitle track.
Be aware that transcoding is done ''on the fly'' (so during the streaming to the TV) and needs some CPU power. If you do not have enough CPU power the transcoded movie on the TV will start the stutter (movie will not run fluent).
This again can be solved by pre-trancoding. This means you transcode the file (movie) on your PC, so you will get a new file in a format which is supported by the TV. This file than you can play.
And as you can guess, not all streaming software supports this pre-transcoding option.

magnussen@stofanet.dk
01-22-2013, 08:43 PM
Hey.

To solve the problem with no subtitles from NAS-hardisk simply download AVIAddXSubs from
http://aviaddxsubs.blogspot.com.

Its very easy:
- make a map with the moviefile (e.g. avi) and put the .srt file in it too
- it must have exactly the same name (e.g movie.avi and movie.srt)
- the program will convert it to a .divx file with subtitles

For my old IBM (1 GB RAM) it lasted 6 minutes !!

My Phillips LED-Smart TV can now show the movie from NAS with subtitles, and I have tried
it on my Samsung LED-Smart TV. It works !!
Just use the Options/Tools on your remote, and you can switch subtitles on and of.

xyz007
01-23-2013, 03:28 PM
How about Wild Media Server?
Untill now this is the best server I tried.
Tried TVersity, Nero Media Home and Plex Media Server. XMBC is still on the TODO list.
Wild is not the easiest program, but you can adjust almost everything. You even can change settings per movie via the TV, so eg. you can select audio track and subtitle track.
Must say did not try AVI.


I was also really disappointed with Philips when I learned that there was no subtitles support over wifi. Anyway the workaround is called PS3 media server (has little or nothing to do with console). APP is free, subs are encoded on the fly and work like a charm...

jimmyz
01-23-2013, 07:36 PM
I came tonight to the forums seeking for help. I advised two of my best friends to buy philips led tvs. I own my self one, two years old, with no lan connection. I thought it would be a nice idea to do so, because I was satisfied by mine. They both NEED the subtitles feature, as English is not our native language and they don't own a media player, either.
Due to my job, I can see others people's tv's and I can say that the most serious manufacturers have no problem at all on playing subs. Maybe with some limitations, but they can.

I can no longer suggest to any one of the people who ask my opinion on buying a tv, to buy a Philips. I can't face them later. And believe me, they are not few.

Philips please reconsider and act as we, your customers, supporters, enthusiasts, remote friends - lets say- expect.

vucko
01-24-2013, 07:48 AM
My Phillips LED-Smart TV can now show the movie from NAS with subtitles, and I have tried
it on my Samsung LED-Smart TV. It works !!


What model of Philips TV do you have?

vucko
01-25-2013, 07:34 PM
Thanks magnussen! That appears to be working on my Philips TV. (32PFL4007H) Subs are shown like it should be. My NAS is QNAP and media server is Twonky.
Thank you ones again.
Cheers!!!!

uki1985
01-25-2013, 10:21 PM
I came tonight to the forums seeking for help. I advised two of my best friends to buy philips led tvs. I own my self one, two years old, with no lan connection. I thought it would be a nice idea to do so, because I was satisfied by mine. They both NEED the subtitles feature, as English is not our native language and they don't own a media player, either.
Due to my job, I can see others people's tv's and I can say that the most serious manufacturers have no problem at all on playing subs. Maybe with some limitations, but they can.

I can no longer suggest to any one of the people who ask my opinion on buying a tv, to buy a Philips. I can't face them later. And believe me, they are not few.

Philips please reconsider and act as we, your customers, supporters, enthusiasts, remote friends - lets say- expect.

This is definitely my first and last TV set from PhilShit. Customer care way beyond competitors, possibilities as well. I will never recommend this shit even to my worst enemy. Good luck Philshit with further existence on market. Ambilight isn't enough to be competitive

vishu
01-26-2013, 11:13 AM
apparently srt files will be available when you don't use DLNA but SMB.

Toengel
01-26-2013, 11:24 AM
Hi,

but Philips devices don't support SMB...

Toengel@Alex

vishu
01-26-2013, 11:35 AM
hmm..

Well, im using a iomega home network drive(pretty old one) This drive has the option to activate DNLA and someting that it calls "itunes". I thought it was only to share the folder with itunes. But actually it also shares the folder with with my hmp5000. I just tested it and now i'm able to use srt's and play multiple ISO's. So something like smb but only for mac or something?

and i thought that every Mplayer would support SMB. Kinda fail because i've paid like a 100 euro's for this thing

SDeX
02-06-2013, 10:55 PM
It's hard to understand that PHILIPS doesn't connect the dots. Thinking that people who touch DLNA are usually the techies. This - maybe small - group of persons is really using the feature and become frustrated not having their subs. Making it an obsolete feature.
And what are the non-technical people doing? Ask the techies what TV set to buy...

Too bad their is no fancy subtitle/DLNA logo that can pimp the PowerPoint presentation of a spoiled PHILIPS marketeer. Let's hope TP-Vision marketeers are more down to earth.

And saying that PHILIPS used to be the number one leader. Come on PHILIPS, be a good follower and do what Samsung, LG and Panasonic is doing: support those damn subs :)

uki1985
02-08-2013, 08:23 AM
I think I have tested all available media servers in the world and neighbourhood :) The best server for watching videos with subs is LXi Media Center(FREE) and Wild Media Server (PAID). PS3 Media Server used to skip some scenes when watching .mkv on my 42PFL6007K

Mibber
02-11-2013, 02:47 PM
PS3 Media Server stopped working for me on Windows 8, before I liked this player for the subtitle feature.

I started using KooRaRoo and it works perfectly. My files run smoothly and with subtitles!
The support is great and there was a special profile for the newer philips models.

orrin
02-27-2013, 12:16 PM
Googled KooKaRoo and i got ... a chain of chicken bistro restaurants
can you please be more explicit?
thank you!

Mibber
02-27-2013, 12:25 PM
Googled KooKaRoo and i got ... a chain of chicken bistro restaurants
can you please be more explicit?
thank you!

Sorry, I meant KooRaRoo.

http://www.kooraroo.com/

Been using it for some weeks now and it works quite excellent.
When I had some trouble with streaming video through my home cinema system they helped me make a new profile and everything works perfectly.

orrin
02-27-2013, 12:48 PM
Thanks!
I'll give it a try!

SDeX
02-27-2013, 02:30 PM
I'm using a NAS, thus I don't have the processing power for an extended DLNA server. To resolve my problem I ordered a Raspberry Pi. I'll run XBMC on it. This will cost me 50 euro. The rbpi can be supplied by the tv usb, video over HDMI and control over HDMI-CEC.

vikilab
02-28-2013, 11:10 AM
From USB device I have subtitle on my BDP5200/12 but through DLNA it does. I prefer Cyberlink PDVD12 with media stream function but not work! I also tried an alternative SERVIIO but no supports external subtitles for Philips. At the end the Windows Vista media player-server there is also no support for load external .srt :mad:

vikilab
02-28-2013, 11:14 AM
Attention, Philips sells its products on Conrad Electronic!

vikilab
03-10-2013, 01:39 AM
Create XSUB or Idx/Sub, how? Encoded or clear stream...

MATA
03-27-2013, 08:13 AM
Try this: http://www.serviio.org/

orrin
04-22-2013, 09:37 PM
Hey!
Works great with serviio! And it's very easy to work with!
Thanks a lot!

HSPalm
04-29-2013, 03:46 PM
I am deeply disappointed in Phillips over this. This is a serious lack of feature, and Phillips is trying to hide from it by claiming they know their customers needs. They do not.

Several friends of mine are in the multimedia business, selling equipment like Phillips TV-sets. I am a technology fanatic, people come to me for advice on purchasing technology. And believe me, DLNA is not a feature for-geeks-only anymore. Of course I do not hesitate from telling about this real show-stopper to anyone I know in the business, and I know how the reception for this message is (it was not "oh well it's an expensive feature so I can understand phillips very well"). The reason I tell people about this lack of feature is to aid them in purchasing their TV and not to hold grudge over Phillips.

I have reported Phillips to the DLNA organization and asked for them to take action.

Edit: And by the way, I would be interested in DLNA servers supporting subtitles as in transcoding, personally. But first of all this should never have been necessary, and secondly my DLNA server is an asus router with USB-memory which makes it very much harder for me to install third-party software to support subtitles.

tagevm
05-02-2013, 11:28 AM
Just chiming in, in case anyone at Philips is listening, and counting requests..

Please Philips, add this feature, we are many users that really need this.

HSPalm
05-02-2013, 11:35 AM
Whoops, looks like we have spoken without knowing. I got this reply from the DLNA organization just a couple days ago:

Dear Henrik,
Thanks for your interest in DLNA. Subtitles are not a mandatory requirement for DLNA certification. Subtitles are an optional feature and up to each manufacturer to decide if they wish to implement this feature.
Best Regards,
DLNA Certification Administration

With Phillips having this support from dlna.org we will likely never see any subtitled dlna streams from Phillips any time soon...

zikann
05-19-2013, 10:00 PM
Brand New 47PFL6008 - still no subtitles over DLNA, TV is crashing, applications not responding, menu is laggy, what a crap...
If I would know what I experienced now, I would'n buy it.
Excellent black is not enough!!!

ghuk
05-24-2013, 09:16 AM
I am getting subtitles when streaming my movies on my TV but only when using Mezzmo server. No other server I tried worked for me :( It supports external, embeded and burning subtitles and has device profile for Philips TVs. I think it is burning since Philips don't do streaming external or embeded.

AlanYee
06-02-2013, 07:48 PM
Hi, I'm new here.
Recently, I have bought a Philips HTS3562 3D Bluray Home Theater.
This player do support DLNA, but the brochure or main product specification, even the receiver, product box don't have the DLNA certified logo. It only mention the support in the user manual.

I face the same problem where it didn't support external .srt subtitle for playback with the mkv.
However, the DLNA do support the subtitle embedded into the mkv file itself.

The only way to work around, is to mux the subtitle into the mkv file.
The recommended solution from the DivX support website is using mkvmerge GUI v2.9.5 software.
This is a very straight forward tools and is very easy to use, and is very fast, finish muxing a 3GB mkv file in less than a minutes.

Just add in the mkv file, together with any relevant .srt file to the "Input files"
After that, the important part, select the .srt file, then select the language for the .srt file.
If you do not specify the language of the .srt file, the player will not recognize the language, thus will not decode the file accordingly to the language Unicode.
In my case, the player won't decode the chinese unicode character, unless I specify "chinese" as the language name.
Then, remember to rename the output file, so that the output file do not overwrite the original file.
Finally, click "Start muxing" button, the muxing process started, and will finish muxing in a few second.

I have tested with the player, and it work very well.

I'm using Serviio as my media server in my Windows XP PC. Serviio do have the subtitle burned-in feature to force the .srt being stream thru DLNA with transcoding method. This method doesn't help much as it won't decode properly with the Unicode. However, it just work fine on english subtitle.

PS:Ok, it is not the language name that matter, but the proper subtitle charset that need to be selected correctly. These can be set at "Format Specific Option" tab

AlanYee
06-12-2013, 06:22 PM
Have play around with mkvmerge GUI v2.9.5 software.
The software is compatible with MP4 as well, as long as the video format is AVC (Advance Video Coding) or H264 compliance.

The software will demux the video from any container with AVC video format, and mux into a new MKV container.
I have muxed up to 3 different SRT to a MKV, and it works.
Played well on my HTS3562/98 via Serviio DLNA server.

Well, this is still a shame for Philips product where this is a known issue and Philips just ignore it anyway. The player don't even display correct charset for Asian language, although there is a "Charset" selection, the feature is inaccessible, even the feature is mentioned in the user manual. They just ignore all the issue regarding the external subtitle.

However, the subtitle is properly displayed if the subtitle is embedded into the MKV container. The correct charset is auto selected, and you can switch the subtitle language.

MidnightManiac
07-05-2013, 10:19 AM
I want hazzle-free subtitles over DLNA too!

For now I use PS3 media server with a Philips BDP player, which works with both .srt and .sub/idx subs.

However, I cannot rewind or fast forward the files. So it's not a perfect solution...