View Full Version : Cinema 21:9 Goldline 50PFL7956H/12, PS3 no 3D content while playing 3D games

10-14-2011, 10:06 AM
I use the Cinema 21:9 Goldline type 50PFL7956H/12, firmware version, 2011-10-11

When playing a 3D blueray movie via PS3 (latest firmware 3.72) the Cinema TV go automatic to play the 3D movie whitout any problem, but playing a 3D game, the Cinema TV give a menu to choose 3D or cancel for 2D.
After choose the 3D option screen will be black I see that the ambilight will react on the video.
The Cinema TV give no reaction anymore with the remote control, the only way to bring the Cinema back to live is to push the Return button on the remote control for several seconds, the Cinema TV go to TV channel 1.

When I choose for HDMI2 (HDMI2 is free, no cabel attach) the Cinema TV let show on screen the question 3D or Cancel menu.
When chosen for 3D content the error message appears no 3D video content availble.
When choose for HDMI1 (PS3 attach) i gett the menu again 3D or Cancel. after chosen for Cancel bring video on the screen.

Remark; yesterday after installation of the new firmware version, 2011-10-11, I get only once the PS3 with 3D games in 3D mode on the Cinema TV, after powerdown and powerup the Cinema TV and PS3 no 3D games will play video on the Cinema TV anymore.

Does anyone has a solution for this problem, or similar problem?

10-20-2011, 10:39 AM
which games is it, causing this Problem?!?

10-20-2011, 12:46 PM

try also to install the new firmware 14.84.


10-20-2011, 04:24 PM
Hello Toengel@Alex,

I jus installed the new firmware 14.84 without good results, still no 3D in game playing Killzone3 and Call od Duty "Black Opps" same problem still exist.

Thanks for replying.

Regards Martien

Philips - Thomas
10-24-2011, 10:10 AM

question is:
Do you can see the Game? or do you have a Black Screen?


10-24-2011, 10:28 AM

question is:
Do you can see the Game? or do you have a Black Screen?


Hi Thomas,

When starting the 3D game I see al the information on screen, until the question on screen (3D content, Start 3D or cancel) after starting 3D the screen will be black.

Update friday 21 october, Technical from TechnoRep has visit and investigate the problem.
Replaced the motherboard of the screen, without results.
Testing the screen with his own PS3 system, same problem exist.
Technical has no solution for this problem



10-25-2011, 07:51 AM
************** UPDATE ****************

Yesterday I get a email from TechnoRep, maybe they have a sollution for the 3D problem with 3D games.

Change the PQ FPGA (3D) software with the version that comes with the attachment:

a. Unzip the attached file FPGA_2d3dloco3_v24_prod.zip to your local computer.
b. Create an “Upgrades” folder in the root dir of your USB thumb drive.
c. Copy the UPG file to this “Upgrades” folder.
e. Wait until the programming has finished (THIS CAN TAKE UP TO 8 MINUTES ! DO NOT RESTART THE TV WHILE PROGRAMMING !) and restart the set.

After this update I tested the following 3D content, BlueRay 3D from PS3, 3D games (KillZone3 and Call off Duty "Black Ops")from PS3 and 3D sbs movies from Media player LG, and everything working normal, de TV recognize the 3D content without any problem.

When someone needs more info about these update please sent me a email.

Regards, Martien