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lkwester
08-24-2010, 02:47 PM
When I in NETtv at some sites want to log in (p.e. for webmail etc.) de tv gives a spontanious reboot (goes off and restarts after a while). What is happening here? My TV (40"9704) has got the latest firmware. It only happens when I have to log in at a site.

DellUser
08-26-2010, 08:00 AM
Hi Ikwester,
I checked the software release notes of the latest software for 40PFL9704H/12:

Q5492_0.26.78.0
System improvements towards reboot issues in the Netherlands.

So there is a reboot issue (in the Netherlands only:confused:) and this software should solve it.
Did you install this software? Double check the software version in the menu of your TV.

See release notes (http://www.p4c.philips.com/cgi-bin/dcbint/cpcontent.pl?tmplt=ePlatform - Philips&scy=GB&slg=ENG&mid=Link_Software&sct=LCD_TV_SU&cat=TV_CA&session=20100826034506_130.139.104.10&grp=SOUND_AND_VISION_GR&ctn=40PFL9704H/12&dct=FUS&did=ENG&reldct=FHI&file=/files/4/40pfl9704h_12/40pfl9704h_12_fhi_eng.pdf#toolbar=0&zoom=100)

See download website (http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?tmplt=ePlatform%20-%20Philips&scy=GB&slg=ENG&sct=LCD_TV_SU&cat=TV_CA&session=20100826034506_130.139.104.10&grp=SOUND_AND_VISION_GR&ctn=40PFL9704H/12&mid=Link_Software&hlt=Link_Software)

lkwester
08-29-2010, 04:48 PM
Hi Ikwester,
I checked the software release notes of the latest software for 40PFL9704H/12:

Q5492_0.26.78.0
System improvements towards reboot issues in the Netherlands.

So there is a reboot issue (in the Netherlands only:confused:) and this software should solve it.
Did you install this software? Double check the software version in the menu of your TV.

See release notes (http://www.p4c.philips.com/cgi-bin/dcbint/cpcontent.pl?tmplt=ePlatform - Philips&scy=GB&slg=ENG&mid=Link_Software&sct=LCD_TV_SU&cat=TV_CA&session=20100826034506_130.139.104.10&grp=SOUND_AND_VISION_GR&ctn=40PFL9704H/12&dct=FUS&did=ENG&reldct=FHI&file=/files/4/40pfl9704h_12/40pfl9704h_12_fhi_eng.pdf#toolbar=0&zoom=100)

See download website (http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?tmplt=ePlatform%20-%20Philips&scy=GB&slg=ENG&sct=LCD_TV_SU&cat=TV_CA&session=20100826034506_130.139.104.10&grp=SOUND_AND_VISION_GR&ctn=40PFL9704H/12&mid=Link_Software&hlt=Link_Software)

Hi DellUser,

thx for answering. Indeed there is a rebootissue in the Netherlands with this kind of tv, bus that is an issue watching tv and nog using NETtv. I have the 0.78-software but that was'nt usefull to my problems. Maybe a next software-upgrade...

Grtz Lkwester