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View Full Version : Problem with latest update for 32PFL7623D



igoekev
10-26-2011, 02:39 PM
Yesterday I installed via USB the latest update for our Philips Ambilight 7000 TV (32PFL7623D) using the procedure detailed on the TV it's self. The update is the one listed at http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=32PFL7623D/10&slg=en&scy=GB&mid=Link_Software dated 2011-05-18. This is the first time we have tried to update so I guess the software on the TV is the factory standard. The update went through correctly but when it restarted the TV became inoperable - the remote does not work, and neither do the buttons on the side of the TV. It wont change channel (its stuck on bidTV!), or even turn off - I have to pull the plug! Has anyone else had this problem - at the moment Philips own update has rendered it useless!
Thanks.

Philips - Thomas
10-26-2011, 02:44 PM
Hi

Topic has been moved as this is a 2k8 TV and we do not support this Range in this Forum.
Regarding your Description i would say it is necessary to get in Contact with your Local Call Center:

http://www.support.philips.com/support/catalog_selector.jsp?COOKIE=off

Regards
Thomas