View Full Version : DVD

10-30-2011, 09:31 PM
Hello, I am an American in Hong Kong
I bought your HTS5560 bluray
it broke within 6 months and then I took it to
get repaired in your HK repair center
they scratched the crap out of the front, it looks
so ugly and old now
when I told them they all pretended they didnt know
and couldnt do anything about it
I was there for over an hour trying to get some sort
of compensation they even made calls to find people
and always the same answer

I left very angry
I thought Philips service around the world would be the same
quaility but now I see when you go abroad you skimp out on

I was just about to buy a Philips widescreen. I am glad I know
this now
currently I use Philips sonicare, coffee maker, blender, shaver, bluray

if something isnt done about this I am going to throw all these things away and
tell my friends about this
and I will never buy Philips again
right now I am looking at LG, Norelco, etc...

Philips - Cassandra
10-31-2011, 08:07 AM
Hi HK33,

Thanks for taking the time to report this to us and for letting us know about your recent experience. I am sending more information to you in a personal message. Please check your inbox for further details.

Kind regards,

Philips - Katerina
08-27-2015, 01:43 PM
Hello participants of the thread and forum members in general!

Hopefully your issue was dealt with and you are no longer facing it. Since the thread has been silent for some time now, I will proceed by closing it. If you still have the same question about the same issue or any similar issues arise feel free to start a new thread or contact one of us moderators to open this thread again.

Kind regards
Philips Katerina