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hisnow
11-03-2011, 12:14 AM
Model: BDP-7600/93
Firmware Ver: 1.09

1. Both USB and Internet firmware upgrade do not work.
Network setup and internet connection have no issue. But when select Upgrade from Network, it immediately returns the msg w/o any searching delay: "No valid files are found".
Download the latest version 1.35 from Philips support site, unzip to the root dir of USB flash disk with unchanged folder name (UPG_ALL), then plug in USB storage - try both 1Gb and 8Gb accordingly, make sure no BD disc inside, select Upgrade from USB, it starts to search however after a few seconds it comes back the err msg: "The version is not verified. Please insert the correct file."
2. BDP7600 remote control interferes w/ my home set-top box by 70% functions in which numeric buttons are exactly matched. However the set-top box remote control does not impact BDP7600 instead. then I have to POWER OFF the set-top box when using BDP7600. Really a frustrated design on this.
3. On current version 1.09, I can't see "Internet Browser" or Net TV item in the main menu, I have no idea how to visit internet thru BDP7600. But AD says it supports USB keyboard for internet surfing.
4. DLNA playback is really limit to WMP, network is frequently broken during the connection even w/ wired cable. That is to say DLNA in this version is not stable comparing to other brand 3D Blu-ray players like Sony S780.


Except the above bugs, the good things are Divx format support and A-B repeat function - that's why I bought it as my legacy S780 does not have those features.

kwinnie
11-08-2011, 06:53 AM
hi hisnow,
i guess it may be because of the server system downtime as well.
it is mentioned that there is a server problem in the forum home page. we have experience in another thread (DCM580) that the downloaded file may be corrupted/renamed...

maybe we hv to give it more time to stabilize things...

hisnow
11-08-2011, 08:48 AM
Kwinnie, I did have the same thought and I tried several times at different time. The file is the same and I can unzip it well unless the bin file inside the zip was corrupted when it got packed. Another reason could be that it does not apply to some regions. So far Philips did not give an official answer. It is easy to re-upload and replace the firmware on the server.

Oscar
11-17-2011, 03:50 PM
Hi hisnow,

Your problems should be solved now, are they?

Regards

slydex
11-27-2011, 12:01 PM
Hi hisnow,

Your problems should be solved now, are they?

Regards

Hi, i have the exactly same problems than hisnow (Same Firmware 1.09). I downloaded the firmware several times but nothing happens, the player doesn't do the update...

If hisnow found a solution, I am interested.

Thanks

kwinnie
11-29-2011, 07:04 AM
hi slydex & hisnow,

do you still have that problem? not getting upgraded?

i tried downloading just now, and it seems fine for me: http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=BDP7600/12&slg=en&scy=GB

maybe try again ?

@ slydex,
make sure you do not rename the extracted folder, should be named "upg_all" (not extracted .bin file) to the root directory ...

Pepper011
09-11-2012, 03:03 PM
Trying to upgrade my recently purchased BDP 7600/93 running on SW 1.32 to 1.55....Does not work. Also tried Chinese website with latest firmware 1.35. Also does not work. No help anywhere. Last chance this forum. Thanks Philips!!!

Toengel
09-11-2012, 03:39 PM
Hi,

- download again the update from the 7600/93 support webpage
- format USB stick with FAT
- create folder "UPG_ALL"
- extract the 7600.bin file from the download into the folder on your stick: USB-Stick:\UPG_ALL\7600.bin
- remove any disc from player
- insert stick
- update BDP

Toengel@Alex

Pepper011
09-11-2012, 04:07 PM
Thx a lot. Downloaded same here:
http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=BDP7600/93&slg=zh&scy=CN

I got following error message:
Upgrade software failed verification.
Please insert the correct software.......

Also tried this version from German website but same prob.
http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?slg=en&scy=ro&ctn=BDP7600/12

Pepper011
09-12-2012, 03:32 AM
Thanks and regret did not work: "Upgrade Software Verification Error". My previous feedback to your yesterdays feedback was apparently not posted. I downloaded the firmware upgrade from Philips China, which failed...and also German website.

Thanks for further assistance.

Cheers

Oscar
09-12-2012, 01:07 PM
Maybe the fw on the web is wrong then....this has happened before and was fixed some days after

Pepper011
09-13-2012, 04:07 AM
Maybe Philips can enlighten me?

Philips - Remko
09-13-2012, 09:52 AM
Hi Pepper01,

I have send you a personal message with some further instructions. Please check your inbox.

Kind regards,

DieWillem
09-20-2012, 07:40 PM
Contrary to hisnow and slydex, I have no difficulties updating. However, my BDP7600/12 regularly freezes when turning off. Display says "stand-by", tv gives the blue background of the BDP, machine is insensitive to both remote control and front panel. The only way to get the machine back in working order is by unplugging from main power.
Also at any given time, the BDP feels the need to format the inserted memory card. The card is not full, neither been taken out; the BDP just seem to like formatting memory cards for unknown reasons....
Finally, the WiFi connection is very unreliable; it simply cannot make the connection most of the time. Of course this might be due to the modem I have, however the BDP7600 is the only wireless apparatus that has difficulties connecting. That makes me wonder....
What I would like to know is whether these issues are common or just bugs in my player. Is this a case of warranty?

anzi
09-21-2012, 12:23 PM
Contrary to hisnow and slydex, I have no difficulties updating. However, my BDP7600/12 regularly freezes when turning off. Display says "stand-by", tv gives the blue background of the BDP, machine is insensitive to both remote control and front panel. The only way to get the machine back in working order is by unplugging from main power.

Im having the exact same problem and its very annoying.
Anyone else with this problem perhaps?

RobertS
09-24-2012, 09:34 PM
Hi DieWillem and anzi.

Mine BDP7600/12 also has regularly freezes when turning off and also finds it necessary to format the inserted memory card again without any clear reason. So maybe our problems are not so unique.

Model: BDP-7600/12
Firmware Ver: 1.55

Regards,
Robert

Oscar
09-25-2012, 02:45 PM
But freezing means really freezing, I know my BDP is a slow starter but it does not freeze. So it really does not do anyhting???

crispy
12-14-2012, 10:18 AM
Im having the exact same problem and its very annoying.
Anyone else with this problem perhaps?

I also have this very same issue - I do not use the player often (couple of times a month) and this means that almost every time I want to use it, I have to unplug and restart, as the unit is completely unresponsive to both the remote control and the front-panel.

I can't believe that this issue has not been resolved by firmware update - feels as though this unit is no longer being supported.

Gluon
12-23-2012, 03:36 PM
Blu-ray player:
Model: BDP-7600/12
Firmware Ver: 1.55

TV:
Model: Philips DesignLine Edge Téléviseur LED Smart TV 42PDL7906H
Firmware Ver: 000.014.104.000

Both of them were reseted to factory settings.

BDP does not respond to front-panel but responds to remote control. As many others, it remains stuck on Standby...
BUT
the playback of a DVD or a Blu-ray is regularly paused, then starts again (slow motion) and normal speed, then a few moments later the same pattern occurs again.
The deactivation of easylink did not change anything.

I unplugged it and connected it to another tv set (Samsung) and it functioned almost properly (showing some lag in the blu-ray disc playback from time to time).

When I connected the BDP to the Philips TV set again, there was no disc in the BDP and it started some weird sequence of standby-open-close-play. I tried to switch it off and it reactivated himself and did the same sequence again.
The front panel does not respond, so I came back to my first problem.

Philips - Remko
12-27-2012, 11:52 AM
Dear users,

For the hang up issues we are working on a solution to solve this. No dates can be given for the new FW release though.

Kind regards,

Franco2306
12-27-2012, 02:48 PM
Hi, just running Blue Ray disk on my new Philips BluRay reader.

Now I just encounterd a problem with the Trilogy of Madagascar.

The disk number 1 & 2 are problem freee. Teh disck number 3 ( Madascar 3 ) goes in hangup sistuation.

When we select paly the movie the player hold it self.
The other content of the disc are running well, not the movie.

We can fast and rewind but when we press paly the palyer goes in a kind of pause.

It is possibile to use remote controll and using home key for other palyer function.

The BDP was updated to the latest versione, 1.55. I did t via internet and using the usb update. ( almoust the same file )

Any idea about this problem ?

Regards

Franco

DimitrisTS
12-29-2012, 02:59 PM
Blu-ray player:
Model: BDP-7600/12
Firmware Ver: 1.55

Player does not remember the settings i have set for volume.

Specifically i have set the subwoofer setting at -2db.
When i close and reopen the player the volume level is reset to 0.
In the settings it appears that the slider is where i set it but i have to to move it back and forth for the setting to be really enabled.

I can not check if this problem persists also for other settings like speaker distance.

Please check it and let me know.

GRANT75
02-12-2013, 12:42 PM
Blu-ray player:
Model: BDP-7600/12
Firmware Ver: 1.55

Ok - have been lurking around here for quite some time and I'm wondering if there's any news on the new firmware. My main problem is the complete freezing of the machine whilst on standby which is extremely annoying (and I can imagine not too healthy for the 7600). Please Philips - solve this as soon as possible!

kougar
02-17-2013, 01:19 PM
I have exactly the same issue.
And it's still not working now.
Does Philips working on this???


Model: BDP-7600/93
Firmware Ver: 1.09

1. Both USB and Internet firmware upgrade do not work.
Network setup and internet connection have no issue. But when select Upgrade from Network, it immediately returns the msg w/o any searching delay: "No valid files are found".
Download the latest version 1.35 from Philips support site, unzip to the root dir of USB flash disk with unchanged folder name (UPG_ALL), then plug in USB storage - try both 1Gb and 8Gb accordingly, make sure no BD disc inside, select Upgrade from USB, it starts to search however after a few seconds it comes back the err msg: "The version is not verified. Please insert the correct file."
2. BDP7600 remote control interferes w/ my home set-top box by 70% functions in which numeric buttons are exactly matched. However the set-top box remote control does not impact BDP7600 instead. then I have to POWER OFF the set-top box when using BDP7600. Really a frustrated design on this.
3. On current version 1.09, I can't see "Internet Browser" or Net TV item in the main menu, I have no idea how to visit internet thru BDP7600. But AD says it supports USB keyboard for internet surfing.
4. DLNA playback is really limit to WMP, network is frequently broken during the connection even w/ wired cable. That is to say DLNA in this version is not stable comparing to other brand 3D Blu-ray players like Sony S780.


Except the above bugs, the good things are Divx format support and A-B repeat function - that's why I bought it as my legacy S780 does not have those features.

madlive
04-26-2013, 01:22 PM
Sorry for kicking this tread, but has there been any update since 1.55. I must say that the player still keeps hanging when turning it to standby and that the machine feels the need to reformat the sd-card at random...

RobertS
05-22-2013, 06:17 PM
Dear users,

For the hang up issues we are working on a solution to solve this. No dates can be given for the new FW release though.

Kind regards,

Blu-ray player:
Model: BDP-7600/12
Firmware Ver: 1.55

I think Philips will never solve the problem that the player still keeps hanging (freezes) when turning it to standby and that the machine feels the need to reformat the sd-card after a hanging and that unplugging from main power is the only way to get the machine back in working order.

In Dutch we have a saying for this:
Veel beloven en weinig geven doet een gek in vreugde leven.

Free translation into English:
Promise a lot
Don’t give a lot
Makes a fool happy.

hvgsel
07-21-2013, 01:47 AM
Finally there is a new firmware; see sticky in this forum!!

Gonna try tomorrow....

bobopopo
02-23-2014, 03:29 PM
I have exactly the same issue.
And it's still not working now.
Does Philips working on this???

No, Philips is obviously not working on this.

Bought BDP7600/93 with SW1.32 for 2,000 RMB and have to live with a piece of electronic junk since then. Rarely switched off, freezes, have to crawl below TV bench to pull the plug almost each time I am using it. Makes me fell like bowing down in front of Philips each time theit unsupported device fails.

Firmware upgrade not working as described above (neither via Internet nor via USB). Software upgrades and solutions have been provided regularly for other regions but only China remains with 1.35 - and no solution to even upgrade to that and letting us stuck with 1.32.

Looks like Philips regards China as not important . I regularly tried everything to fix this junk and now I am really fed up with this "brand". No way to change, no described way seems to apply on the Chinese product and support dead. That Philips does not support its products in China is quite a statement and deserves to be punished by the consumer...