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PEPE46
11-06-2011, 11:31 AM
Hi, Cassandra!

Philips Songbird not downloaded the SA2XXX, SA3XXX firmware updates. The download window opens, but the process does not start. About two minutes after the program an error message. The device manager also does not work.
The error first occurred two weeks ago. Several types of error-free, six computers, Windows XP, and Windows 7 operating system software tested Songbird, because it produced the error. Two weeks ago it all worked well.
The Songbird version 2.5.4.
The type of test: SA2RGA, SA2SPK, SA2VBE, SA2ARA,
SA3RGA, SA3VBE, SA3ARA.
I ask for help in solving the problem, a problem not only because it affects me, affects all users.
Thanks in advance for your help. Pepe46.

Philips - Cassandra
11-08-2011, 10:18 AM
Hi PEPE46,

Our support website is currently undergoing maintenance and all downloads downloads for the time being will not work correctly. Please read the announcement below:



MAINTENANCE / CHANGES / ANOUNCEMENTS:
07-NOV-'11: Due to persistent problems in the data center, the content deployment to the Philips support website (P4C) is suspended since the beginning of week 1144.
The last content update to P4C has been on Saturday October 29 at 12:00 CEST. Everything uploaded after this time, like SW updates, leaflets, FAQ's, etc., is currently not available on the Internet.
This also explains the problems with the DCM580 SW downloading (corrupted file).
We apologise for any inconvenience and try to solve it ASAP.

Our moderation team will continue to keep you updated. Please continue to check for announcements on the front of the forum.

Many thanks
Philips Moderation team.