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View Full Version : 26PF5521D/10 Locks up



KenE
11-21-2011, 11:39 AM
26PF5521D/10 locks up when changing digital channel (it's OK on analogue but there's no longer a signal).

Sometimes a random sequence of keys on the remote will force a reboot but most times it require the use of the 'Master Reset' i.e. turning the set off at its main switch.

It's running software version 'IdtvZapper_HW260.256_SW2.0.38', over the air 'software upgrade' is enabled & I can't seem to turn this feature off to see whether this is the cause of the problem.

Any suggestions?

KenE

Philips - Thomas
11-25-2011, 07:09 AM
Hi

Sorry but in this case i can only suggest you to get in contact with your local Call Center:
http://www.support.philips.com/support/catalog_selector.jsp?COOKIE=off

Regards
Thomas

KenE
11-25-2011, 07:25 AM
Thanks Thomas,

Since my posting I did a full reset (hold menu botton for 5 secs.) This seems to have cleared the problem but only time will tell.

I would still like to know whether there have been any later versions of the software issued?

Regards,

KenE