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caterp1llar
11-22-2011, 09:18 AM
Hello everyone!

My Philips BDP5200/51 doesn't recognize new Verbatim BD-RE DL 50GB discs. If I use the discs I bought a couples of months ago, the player can read them, but when I try using the discs I've just bought, it says that the discs are unsupported (or something like that). Actually I suppose that the problem is, due to the discs' MIDs. Perhaps BDP5200 (its firmware) doesn't support these MIDs yet.

I think so, because when I tried to format and clean the new discs, my PC said that it couldn't do this. I googled it, and found out, that my BD drive doesn't support the new MIDs, so that I had to update my BD drive's firmware. When I did it, it started to work OK for me. The new MIDs have became supported.

So, I'm here to ask you if there is a possibility to do something to make my BDP5200 recognize new BD discs? Here are examples of supported (old) and unsupported (new) MIDs:

Supported: TDKBLD-Wfa-000
Unsupported: VERBAT-IM1-000

Anyways. I think Philips has to release new firmware which could provide supporting this MID.
I really hope Philips will fix the problem as soon as possible.

Kindest regards,
Vitali.

Pacman
11-29-2011, 01:16 PM
and what firmware do you have now......

caterp1llar
11-29-2011, 02:31 PM
The latest, of course.

Toengel
11-29-2011, 02:33 PM
Hi,

please always indicate a number - the online update does not always deliver the latest one...

Toengel@Alex

caterp1llar
11-29-2011, 02:36 PM
Version 1.35

caterp1llar
12-02-2011, 11:39 PM
Well, actually it looks like Philips doesn't care of our problems.
Definitely, next time I'll choose another brand. :)

Pacman
12-05-2011, 07:19 AM
Do not agree on that. Maybe this has to be tested also, the same as with blu ray movies.

Have seen various forums where they mention problems with Verbatim.....and they were not talking about Philips

Philips - Remko
12-05-2011, 10:52 AM
Hi caterp1llar

What was the SW that was used to record the disc?

Did you already try another BD authoring/recording SW to see if the problem is not related to the one that you are using?

Regards,

caterp1llar
12-05-2011, 12:07 PM
To record all the discs (supported and unsupported by the player), I use LG BD-RE BH08LS20 recorder with the latest firmware. I have old and new BD discs, and if I record the same Blu-ray films to these discs, old discs always work, but the new ones always don't. As I already said, I think (I'm even sure), that the problem is that Philips haven't updated the firmware yet, so it doesn't support the method of reading these new discs. I'm a programmer, so I know what I say. Every type of discs (with its unique MID) has a specific way of reading themselves, and whenever there are new discs with new MIDs, manufacturers of players and recorders have to update their firmwares by adding to these firmwares the best methods to read new discs.

Regards.

caterp1llar
12-05-2011, 12:09 PM
By the way, as for my BD recorder, it has started working fine with these new discs, after I had updated its firmware, so I'm sure the problem is not with my recorder.

Philips - QK
12-13-2011, 03:20 AM
Hi Caterp1llar,

Thanks a lot for reporting your issue to us.
We see every piece of comment and advise as valuable input to improve our product.further.
As in this case, we would like to obtain more information with you for investigation. Can you please check your inbox for more details?

With thanks & regards,
Philips Moderation Team

caterp1llar
12-13-2011, 12:50 PM
OK. Thanks.

caterp1llar
01-07-2012, 05:41 PM
So... I'm still waiting...

Philips - QK
01-09-2012, 06:06 AM
Dear caterp1llar,

I have just sent you a PM. Please check.

Kind regards,
Philips Moderation Team

caterp1llar
03-30-2012, 01:34 PM
Any news over this issue?

Philips - QK
04-10-2012, 05:04 AM
Dear caterp1llar,

We'd like to check for some more info with you. Could you please check your inbox?

Kind regards,
Philips Moderator Team

caterp1llar
04-10-2012, 06:45 PM
Done.

Philips - QK
04-11-2012, 09:14 AM
Dear caterp1llar,

Apologies for coming back to this lately as we encountered some difficulties ordering/shipping these discs.

Today we tried burning some MKV files into the BD-RE disc, the disc was recognized by the BDP5200 and it was able to playback the MKV clips. We tested on BDP SW version: 1.35.

Development team has captured a video here:

http://youtu.be/dQbRQDDKABU

For burning the disc, we have a PC software to recommend. Please check your inbox for more info.

Kind regards,
Philips Moderation Team

caterp1llar
04-11-2012, 07:04 PM
Quite strange. Today I tried burning discs with the software you recommended and it still doesn't work for me. The same problem: the player says that it can't recognize the disc. I tried to burn Blu-ray movie (BDMV / CERTIFICATE structure) and just MKV files, but it didn't work neither...