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View Full Version : Firmware update for 9715 models more than overdue



dk8pn
12-06-2011, 06:15 AM
Latest firmware update for this TV, Q5551_0.9.22.0, distributed in 2011 as a intermediate model between 2010 and 2011 TV sets is from June/July 2011.

An update is overdue !

As a customer with three 9715 within my family i feel a bit discriminated.

Hope that Philips doesn't skip customer care for the intermediate models. Paid a lot of money for them because they came from a much higher price level down to the 2011 models.

Nettle
12-06-2011, 08:22 AM
I'm completely agree with you.

regards

a_Tom
12-08-2011, 09:48 AM
Latest firmware update for this TV, Q5551_0.9.22.0, distributed in 2011 as a intermediate model between 2010 and 2011 TV sets is from June/July 2011.

An update is overdue !

As a customer with three 9715 within my family i feel a bit discriminated.

Hope that Philips doesn't skip customer care for the intermediate models. Paid a lot of money for them because they came from a much higher price level down to the 2011 models.

why do you want an Update? somethings not gone work?

dk8pn
12-08-2011, 10:44 AM
Please see Toengel's list of 2010 software bugs:
http://www.supportforum.philips.com/en/showthread.php?2223-Important-Bugs-which-need-to-be-fixed-in-2010-firmware-(TV550R1)

And 9715 is clearly based on 2010 TV platform. Multiple issues have to be resolved within warranty time.

Regards, Willi

a_Tom
12-09-2011, 09:39 AM
is something not good with your TV?
buglist refers to whole 2k10 range...

Blaza
12-19-2011, 08:40 AM
From my point of view at least an update with current state of DVB-T per country would be great (look at http://www.supportforum.philips.com/en/showthread.php?2976-DVB-T-searching-problem-on-FW-9.22 )
Poland has DVB-T but getting it to work requires to select Finland when scannig for channels.