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nbohemen
12-09-2011, 04:06 PM
Here is a bug I'd like to post. When I turn the television on and change to HDMI 3 channel, which has an Apple TV 2 connected, after a minute or so, the sound and picture disappear for a second or so. This happens only when the TV just started up. I reckon this is maybe a bug in the HDMI signal?

Philips - Thomas
12-12-2011, 10:07 AM
Hi

does that happen also with other Devices?
Is the Apple TV on or do you start the Device with the TV?
Which FW is installed on the TV?

Regards
Thomas

nbohemen
12-12-2011, 12:52 PM
The TV is updated to the latest firmware, as is the Apple TV.
The drop out appears when starting up the television while the Apple TV is already on for a while, but also when you turn on the TV and the Apple TV on the same time.
When I turn off the TV while using the Apple TV and turning the TV on again, after a minute or so, the same drop out appears.

It does not happen with my Philips DVD player.

a_Tom
12-15-2011, 03:56 PM
can you please post your current installed FW?

nbohemen
12-15-2011, 04:00 PM
000.140.040.000

I just saw that there is a new update tot 44. I'll try that first...

stephenmacks
12-22-2011, 09:30 AM
i have this same problem on my 469705H, picture and sound drop for a second then come back.
i have just updated to .45 so i will see if this helps and also a update to .46 is on its way too so maybe problem solved.

nbohemen
03-02-2012, 04:03 PM
The problem is still there. It's annoying. Fix this Philips

nbohemen
05-11-2012, 12:23 PM
Problem still there. FIX IT or at least reply. What kind of support forum is this?

Philips - Thomas
05-11-2012, 12:46 PM
Hi

its a user to user forum, or as we call it, Community Forum.

€: we are now on 140.47, do you use this Version?
also as you wrote it yourself, it does not happen with other Devices, why should it be the TV?

Regards
Thomas