PDA

View Full Version : Your experiences with FW v0.140.46.0 for 8xx5 and 9xx5 series (2010 models)



Toengel
12-21-2011, 09:19 PM
Hi,

Please share your experiences with this new SW version here in this topic. Channeling your input will make it easier for users to search and find relevant info.

Discuss here all your experiences when upgraded to the new version (http://www.supportforum.philips.com/showthread.php?729-Software-overview-for-8000-and-9000-series-(2010-models)): new, old, positive, negative.... (for example, the "sound drop at HDMI problem" or the "black screen during zapping problem" is solved !).

Toengel@Alex

Q55xx_0.140.46.0(Publication date: 2011-12-21)

Solution stuttering noise on HDMI.
Solution about visible artefacts.

Nettle
12-21-2011, 09:21 PM
A new firmware version again after 1 month?????

I'll install it this weekend.

Regards

MDPlatts
12-21-2011, 10:05 PM
3 versions in 2 weeks - ridiculous - talk about getting the users to do the QA !!!

Reload
12-22-2011, 08:41 AM
WOW, Philips let the world test there buggy firmware... This is becoming a very big joke, 3 versions in 2 weeks and the .44 / .45 where pulled back because off errors....

IronJack
12-22-2011, 10:09 AM
there is still the old one for 52PFL8605H (italian)

Toengel
12-22-2011, 10:13 AM
Hi,

the updates are only available for 21:9 and Econova at the moment... more to come...

Toengel@Alex

ali54
12-22-2011, 11:51 AM
Solution about visible artefacts whats this all about i dont rember any one having this issue on here lets hop it dosent make some thing alse worse

Nettle
12-22-2011, 12:16 PM
A new firmware version again after 1 month?????

I'll install it this weekend.

Regards

3 new firmware versions in 1 month? :confused:

Mmmmh...I'll install it in one month after the positive feedbacks of the other Philips users.

I'd like to avoid new bugs introduced with the latest firmware releases.

Regards

carlosfm
12-22-2011, 01:05 PM
Philips is very generous this Christmas.
Lots of firmware versions to play with.

stephenmacks
12-22-2011, 01:18 PM
no sign of it yet for my 9705H, philips say it should be rolled out in the next 24 hours and that was at 08.30am UK time

Stoebi
12-22-2011, 01:58 PM
I think there are more problems to fix, therefore we need to wait for.

Nettle
12-22-2011, 02:04 PM
I think there are more problems to fix, therefore we need to wait for.

Right, I don't like to spend my Christmas angry for new bugs raised with the latest firmware release.

Regards

Freddy
12-22-2011, 02:46 PM
Solution about visible artefacts whats this all about i dont rember any one having this issue on here
I noticed that too.
However I, being an optimist... ;) was thinking that every one of my reported problems could be described in a general way as "visible artefacts", so... Did we get a Christmas present here!?... :cool: Or am I being overly optimistic?... :p

petasis
12-22-2011, 04:26 PM
3 versions in 2 weeks - ridiculous - talk about getting the users to do the QA !!!


WOW, Philips let the world test there buggy firmware... This is becoming a very big joke, 3 versions in 2 weeks and the .44 / .45 where pulled back because off errors....

Do you prefer a brand with no firmware updates? There are a couple of them out there...
At least you have the possibility to go back to an earlier firmware in Philips TVs.
Consider for example the owners of a "sam"-Korean brand, whose update this week causes loss of synchronisation of audio & video, and they cannot go back to the previous firmware...

Cheer up, its Christmas...

(My understanding is that 140.44 was released with a small "glitch" in sound support somewhere, and once they realised it they offered a quick fix with 140.45 and a more complete fix with 140.46. I prefer quick fixes than no fixes...)

Regarding 140.46, I think that:

a) I am not getting sound loses when switching HDMI inputs any more,
b) No problem with PS3 gaming sound (which 140.44 introduced),
c) I am getting much fewer sound-drops when passing through DD from HDMI to SPDIF.

ali54
12-22-2011, 07:12 PM
petasis
by sound of things you are beta tester for philips as the 0.46 its not out for download yet but you have it

petasis
12-22-2011, 07:22 PM
petasis
by sound of things you are beta tester for philips as the 0.46 its not out for download yet but you have it

My brother has an 21:9, and we tested it in his TV. He also has a PS3, thus I know.
(I don't have a PS3).

peelaaa
12-22-2011, 07:26 PM
Still not released on UK site, this thread is all a bit pointless.

MDPlatts
12-22-2011, 08:35 PM
get it here for uk - http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=58PFL9955H/12&slg=en&scy=GB

Alex26_1974
12-23-2011, 09:10 AM
Hello Philips.
Version 000.140.046.000 for 58pfl9955/12 is downloaded with the error.
When you install TV message: the software cannot be installed. Download from multiple servers, the result is the same.
Where can I download the normal file?

Toengel
12-23-2011, 09:54 AM
Hi,

I downloaded it and it worked flawlessly... don't use any download program... try also different languages (the files are the same and multilingual).

Toengel@Alex

ali54
12-23-2011, 10:27 AM
still showing 0.45 for the 9705h when is the 0.46 coming out

carlosfm
12-23-2011, 10:46 AM
Check the main page of the forum.
I guess you'll have to wait some weeks, the Philips guys went on holidays. :p

Toengel
12-23-2011, 11:13 AM
Hi,

I'll bet that this evening we will have the firmware for 8K and 9K available (21:9 and Econova already out).

Toengel@Alex

stephenmacks
12-23-2011, 12:39 PM
owning this tv is way too much hassle, i just hope the .46 update comes in the next day or so......i only have a problem with the stuttering sound on my sony blu ray player all my other devices work fine......is this problem only with connected sony players

Niels
12-23-2011, 02:33 PM
Already a lot of skeptical responses but little experience feedback.
I think I also will wait a couple of days before I install this new release...
After the .44 and .45 release Philips did not have much time to really test the .46 release.
And the users in this forum are better testers, as proven last month !

Kind regards,
Niels

carlosfm
12-23-2011, 02:49 PM
Hi,

I'll bet that this evening we will have the firmware for 8K and 9K available (21:9 and Econova already out).

Toengel@Alex

What about the 7k series?
I have installed the infamous 140.44 firmware!

cde2006
12-23-2011, 04:27 PM
Where is the Download link? I'm being redirected to the 01.140.44 again.

Toengel
12-23-2011, 08:23 PM
What about the 7k series?
I have installed the infamous 140.44 firmware!

Hi,

140.46 is now available for 5K and 7K: http://www.supportforum.philips.com/en/showthread.php?3787-Your-experiences-with-FW-v0.140.46.0-for-5xx5-6xx5-and-7xx5-series-(2010-models)&p=20962#post20962

Toengel@Alex

Toengel
12-23-2011, 08:24 PM
Where is the Download link? I'm being redirected to the 01.140.44 again.

Hi,

140.46 is still not available for 8K and 9K - only for 21:9 and Econova... I think they forgot to upload :D

Toengel@Alex

Visual
12-24-2011, 07:08 AM
Please tell me where I can download the 0.140.46.0 firmware for the 8505 model? My playstation 3 is killing me with these annoying clicks after installing 0.140.45.0 firmware.

chorn
12-24-2011, 10:45 AM
Hi,
I can see the "dirty screen" effect on my 9705, (week 38) is this fixed with .46? The release notes report "visible artefacts" fix. my 1 year warranty will expire very soon so should I be reporting this problem to Philips?

p.s I also now experience annoying clicking sounds when playing blu rays after upgrading to .45 :(

Visual
12-24-2011, 10:49 AM
p.s I also now experience annoying clicking sounds when playing blu rays after upgrading to .45 :(

same situation here, bro. its sad, that new firmware is not available for me at the moment ((

Alex26_1974
12-24-2011, 05:51 PM
Hello Philips.
Enter support of Russian on the built-in satellite tuner of television 58 PFL 9955H/12. It is impossible to read the name of channel and guide of transmissions. Yet correct mistake in the menu of the green button of control stand, it is now written: to "disconnect a sound", and a screen becomes disconnected.

MrEdge
12-25-2011, 10:17 AM
Merry Xmas everyone. I installed 45 a few days ago and get these horrible sound echos. No sign of 46 for the 40PFL9705H ...

mhermann
12-25-2011, 10:41 AM
I've a 37PFL8605K and I'm searching for firmware 140.046 but cannot find it on any Philips website. I've tried to install firmware 140.046 for 37PFL8605M (already published) but that doesn't work although I thought that this TV set has the same chassis (Q551.1E) :(

Toengel
12-25-2011, 01:13 PM
Hi,

M and K models are using different firmware versions...

Toengel@Alex

mhermann
12-26-2011, 11:46 AM
Now, I've downloaded the firmware for 32PFL7605H (http://www.p4c.philips.com/files/3/32pfl7605h_12/32pfl7605h_12_fus_deu.zip). This version also worked for 37PFL8605K :) I don't have any problems with the new firmware 140.046.

raverke95
12-27-2011, 07:25 AM
Version 46 for a long time into the release notes... But not possible to download for my 46pfl9705H.
Maybe after lots of problems someone into the Philips buildings is testing this again and again on small hidden bugs...;)

I hope this is the last update and finally the good one. Or is this wishfull thinking? :cool:

kapocsi
12-27-2011, 09:47 AM
Dear Philips,

My question is the Philips is planning the 3D film playing over the TV USB slot?

Thanks in advance!

Steve form Hungary!

Toengel
12-27-2011, 09:52 AM
Hi,

on 2010 models 3D is only supported via DVB or HDMI. On 2011 models you can play 3d also from other sources such as USB...

Toengel@Alex

kapocsi
12-27-2011, 10:04 AM
:-(

and via DLNA? Is it possible?

Toengel
12-27-2011, 10:13 AM
Hi,

again: on 2010 models 3D is only supported via DVB or HDMI.

Toengel@Alex

kapocsi
12-27-2011, 10:16 AM
Hi,

again: on 2010 models 3D is only supported via DVB or HDMI.

Toengel@Alex

OK! I understood! Thanks for your help!

Lech1
12-27-2011, 12:15 PM
And when will 140.046 be available for remaining models, eg. 46PFL8605H/12. Do they have any schedule or it's a matter of accident?

jonglemm
12-27-2011, 02:12 PM
Hi,

I'll bet that this evening we will have the firmware for 8K and 9K available (21:9 and Econova already out).

Toengel@Alex

Hi there,
where can i find the new software mentioned above?
Have not found it yet and still have a sound problem what irritates enormus.

Alex26_1974
12-27-2011, 07:50 PM
Hello is Philips, on 58PFL9955H/12 firmware 0.140.46.0 there is a problem with HDMI ARC. To HDMI ARC HTS 9520/51 is connected, at including of multimedia equipment connected to HDMI 2 or HDMI 3 or switching on the built-in satellite tuner of dynamics of HTS 9520/51 publish a very loud voice click, it can cause the damage of loud speakers of HTS 9520/51. Please check firmware and remove a problem with a sound.

All for whom, there are similar problems with a sound with HDMI 1, 2, 3 write on a forum!!!

Erikrijnders
12-28-2011, 09:16 AM
Hello is Philips, on 58PFL9955H/12 firmware 0.140.46.0 there is a problem with HDMI ARC. To HDMI ARC HTS 9520/51 is connected, at including of multimedia equipment connected to HDMI 2 or HDMI 3 or switching on the built-in satellite tuner of dynamics of HTS 9520/51 publish a very loud voice click, it can cause the damage of loud speakers of HTS 9520/51. Please check firmware and remove a problem with a sound.

All for whom, there are similar problems with a sound with HDMI 1, 2, 3 write on a forum!!!

Check your firmware. You installed the .45 version instead of the .46 version.

The .46 is not available at this thime because Philips is sleeping for a week now........

CronoS
12-28-2011, 09:29 AM
any idea when the V46 version will be downloadable? On the Philips site, the release notes are up-to-date, but the download link is still wrong..

stephenmacks
12-28-2011, 08:10 PM
christmas time when we use our tvs the most to watch dvds and blu ray movies and we are left with this sound problem.....i just do not understand it at all, are we important to philips at all.

nicolasncls
12-29-2011, 02:52 AM
Oi Philips, aqui no Brasil também temos sérios problemas, minha TV 32PFL6615 perdeu sua principal função, o ambilight, agora não posso usar um recurso que eu paguei para ter... cadê a preocupação da philips conosco? Estou muito decepcionado, tenho 4 tvs philips em casa, preciso de uma 5ª tv mas estou desejando de outra marca...

Warrex
12-29-2011, 08:28 AM
Hi,

140.46 is still not available for 8K and 9K - only for 21:9 and Econova... I think they forgot to upload :D

Toengel@Alex

Yes, no reason to believe anything different. Especially since they already posted the 140.046 changelog for the 40PFL9705K for example and they also forgot to upload the changelog for the 46PFL9706K when 014.091 came out. Good god the HDMI stutter bug is a show stopper for every PS3 user and they still do not get their act together although they have the fix...

Philips - Thomas
12-29-2011, 09:39 AM
Hi

140.46 for 8/9 Series will not come this Year but early 2k12.

Regards
Thomas

Frisbee3
12-29-2011, 01:36 PM
christmas time when we use our tvs the most to watch dvds and blu ray movies and we are left with this sound problem.....i just do not understand it at all, are we important to philips at all.

I agree with you and to resolve this "halloween instead of Xmas" the procedure to downgrade to the FW v0.140.40.0 for 8xx5 and 9xx5 series (2010 models)is here:

http://www.supportforum.philips.com/en/showthread.php?966-Is-there-a-Guaranteed-way-to-downgrade-140.XX-software

and old firmware releases are available at:

http://philips.samipupu.com

for old and new lcd tv; be carefull with right chassis model ! By the way 9xx5 firmware are the same of 8xx5 series.

Alex26_1974
12-30-2011, 09:11 AM
Hello is Philips, on 58 PFL9955H/12 is problem with Ambilait.
To view 3 D of films from the multimedia record player of ASUS O Play connected to HDMI 3, Ambilait periodically flashes a white color.
Problem such as described on a forum with televisions of other cerouss at games in 3D on PS3. Firmware 0.140.46.0 is set, with other firmware there was the same problem. Correct Philips please software problems!

stephenmacks
12-30-2011, 09:12 AM
early 2K12 could be anything between january and march.....i spent £1000 on a tv that i cannot use for the thing i want to use it the most, watch blu ray movies. i wonder if this is just a problem with sony devices.

stephenmacks
12-30-2011, 09:14 AM
i have been told by philips that it is not a good idea to downgrade and hang on till the upgrade is out

Erikrijnders
12-30-2011, 09:46 AM
My god! What a mess. Why does Philips come with the .45 in the first place. Now this firmware doesnot work and has bugs, they will have to come with the new one!!!!! This is no service at all.

stephenmacks
12-30-2011, 09:55 AM
100% agree

peelaaa
12-30-2011, 11:19 AM
i have been told by philips that it is not a good idea to downgrade and hang on till the upgrade is out

Not my experience, I downgraded to 34 and no problems, also picture is much much better.

Michiel1986
12-30-2011, 12:51 PM
I installed update 140.45 lastnight the image quality is much clearier then before and sharper, but the HDMI sound stutter is still there with my BDP7500/B2 does this never ends philips ? or whats going on there now ?,
and where is that 140.46 update, u guys talking about pff!

I downgraded to 140.39 again problem gone.

bmandersen
12-30-2011, 01:19 PM
Quoted from closed topic "Firmware Downgrade":

Hi

We don't advice to downgrade and we don't promise that the TV will work after this procedure.

Just using an older version and be happy with it, is not possible as there are components in the TV depending on the Firmware and a certain version.
By downgrading without professional help one can possibly damaged your TV.
Worst thing of all is that by doing that you loose warranty.

Just to make that clear, advises from users to downgrade are their personal advises, not official Philips instructions.
You do that at your own Risk!

Regards
Thomas

How about upgrade? Do you advise that? Do you promise that the TV will work after upgrade procedure? If so, how do you define a working TV?

carlosfm
12-30-2011, 01:50 PM
bmandersen, the answer from Philips is natural, it is this way for every manufacturer.
Your question is also natural.
I recommend that if you have a problem that successive firmware upgrades don't correct, call your local Philips representative ASAP for technical assistance.

stephenmacks
12-30-2011, 02:50 PM
do other tv makers have the same problem, if i bought a samsung or panasonic tv do they suffer the same kind of update problems. is this hdmi stuttering problem known on other tvs.

stephenmacks
12-30-2011, 02:51 PM
well said

Fan_TV
12-31-2011, 04:17 PM
Where is the firmware 140.46 ?
On the official FW-downloadpage is still only FW 140.45 from 2011-12-19.

http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=46PFL9705H/12&slg=de&scy=DE

lenoir
12-31-2011, 08:14 PM
Thank goodness for this forum - I nearly sent back my Blu Ray Player and "Faulty Disc" I just got from Amazon because of the juddering sound - never thought it would be the TV's fault.

Please don't post firmware that's not fully tested.

stephenmacks
12-31-2011, 08:45 PM
i
Thank goodness for this forum - I nearly sent back my Blu Ray Player and "Faulty Disc" I just got from Amazon because of the juddering sound - never thought it would be the TV's fault.

Please don't post firmware that's not fully tested.

i did the same thing but took my blu ray player back to john lewis who then sent it off to be looked at.came back with no problems with it. so i was without my player for one week. and it was the tv that was at fault........lets hope philips fix this quick.

christophexxx
12-31-2011, 08:47 PM
Thank goodness for this forum - I nearly sent back my Blu Ray Player and "Faulty Disc" I just got from Amazon because of the juddering sound - never thought it would be the TV's fault.

Please don't post firmware that's not fully tested.

Incredible ! Philips WAS the european leading TV brand, and now the trusted customers are beta testers !

I remember my grands parents TV : PHILIPS
My Parents TV : PHILIPS
My first Tv : PHILIPS Matchline an the other ones...

I became a fan and a "hobby TV repairman" I know all about PHILIPS TV from 1960 to 2006, all I kwow that it was good products : best components (philips components), best CRT (Philips CRT)... 1970 Philips color TV are able to work good in 2011 because it was very robust TV.

And now : Sharp or LG panels, NXP (ex philips) components (made in singapour) and the nigtmare firmwares !!!

From 2012 PHILIPS TV will be made in china by TPV technologie !

Michiel1986
01-01-2012, 07:55 PM
I cant agree more with all of those comments above me!

ricardo.aquino
01-02-2012, 03:23 AM
Hi dears,

Plus 1 for the club
I update my 40PFL8605D/78 without read the review trusting that version 000 140 046 would improve but not worsen the problems...
Finally the symptoms are the same as reported here, just did not feel the problem with the sound because I use a HDMI HTS3541/78-ARC.
I and many other Brazilian consumers are very disappointed with this lack of consideration of the Philips (or blames to the new AOC policies)?
The Ambilight stop working ... It unutterable, in fact, these should be the greetings of Christmas and Chinese New Year of the Philips.
Anyway chatting with Philips Customer Support, they informed me that are aware but no estimate for a fix!

Ambilight disable is quite revolting as Harley Davidson customers without the engine roar, before out of the dealership:
In this review, we turn the noise off / muffled, and have no estimate of when his Harley will have snoring again....

Well, Happy New Year with great Good Health, Love, Peace and Prosperity!
That our Philips devices work properly and return to have the Dutch quality.

Erikrijnders
01-02-2012, 09:11 AM
Hi dears,

Plus 1 for the club
I update my 40PFL8605D/78 without read the review trusting that version 000 140 046 would improve but not worsen the problems...
Finally the symptoms are the same as reported here, just did not feel the problem with the sound because I use a HDMI HTS3541/78-ARC.
I and many other Brazilian consumers are very disappointed with this lack of consideration of the Philips (or blames to the new AOC policies)?
The Ambilight stop working ... It unutterable, in fact, these should be the greetings of Christmas and Chinese New Year of the Philips.
Anyway chatting with Philips Customer Support, they informed me that are aware but no estimate for a fix!

Ambilight disable is quite revolting as Harley Davidson customers without the engine roar, before out of the dealership:
In this review, we turn the noise off / muffled, and have no estimate of when his Harley will have snoring again....

Well, Happy New Year with great Good Health, Love, Peace and Prosperity!
That our Philips devices work properly and return to have the Dutch quality.

Strange that you are talking about the .46-version for 8000/9000. This version is not online so check which version you have installed. I think the .45 version!

Cheap comments!

Toengel
01-02-2012, 03:57 PM
Hi,

firmware 140.46 is NOW AVAILABLE for 8K and 9K!

Toengel@Alex

ali54
01-02-2012, 04:30 PM
some thing wrong with the rar files

christophexxx
01-02-2012, 04:33 PM
yes for me too ...

xtremap26s
01-02-2012, 04:51 PM
Philips firmware 20 MB! of course the champagne has gone to her head! This is proof of how the files are tested before being released! Shame!

ricardo.aquino
01-02-2012, 04:58 PM
Strange that you are talking about the .46-version for 8000/9000. This version is not online so check which version you have installed. I think the .45 version!

Cheap comments!

Well, here in Brazil we have this version, check out in:
https://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?sct=8000_SERIES_FLAT_TV_SE&country=BR&cat=TELEVISIONS_CA&scy=BR&grp=SOUND_AND_VISION_GR&ctn=40PFL8605D%2F78&catalogType=CONSUMER&language=pt&slg=pt&proxybuster=50CF39F7E75476B0ABC4312A88B42184.app10 1-drp4

The device series numbers and releases must have different codes between the countries.

Regards,
Ricardo Aquino

Toengel
01-02-2012, 04:58 PM
Hi,

you are right - Philips seems did it again and uploaded broken firmware files...

Toengel@Alex

IronJack
01-02-2012, 05:04 PM
yup Toengel, i confirm that. Tryed many times but no luck at all

Erikrijnders
01-02-2012, 05:40 PM
Well, here in Brazil we have this version, check out in:
https://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?sct=8000_SERIES_FLAT_TV_SE&country=BR&cat=TELEVISIONS_CA&scy=BR&grp=SOUND_AND_VISION_GR&ctn=40PFL8605D%2F78&catalogType=CONSUMER&language=pt&slg=pt&proxybuster=50CF39F7E75476B0ABC4312A88B42184.app10 1-drp4

The device series numbers and releases must have different codes between the countries.

Regards,
Ricardo Aquino
Which file is in it???? The zip containd .45 version as i mentioned!

Sev_Mor
01-02-2012, 05:59 PM
Hi to all members of this Fórum!

I came here many times but without register on the Fórum.

But now, i cant resist to say how disaster is the service for costumers, in soft. update!

I wait to a sound fix to my 46PFL8605H12 and i wont to do any update after that...


Im so disapointed....Too bad to be true.

Fan_TV
01-02-2012, 06:35 PM
So says the response from the support center - FW accurately for model 46PFL9705H/12 is not ready!
..and please, do not offer firmware for other models.

ricardo.aquino
01-02-2012, 06:44 PM
Which file is in it???? The zip containd .45 version as i mentioned!
The TV is: 40PFL8605D/78
Filenames:
40pfl8605d_78_fus_aen.zip [English]
40pfl8605d_78_fus_brp.zip
Version: 000.140.[B]046.000, Zip file, 70.35 MB, Date published: 2011-12-23

Regards,
Ricardo Aquino

Toengel
01-02-2012, 06:46 PM
Hi,

the D/78 firmware is different from the H/12 or K/02...

Toengel@Alex

ricardo.aquino
01-02-2012, 06:56 PM
Hi,

the D/78 firmware is different from the H/12 or K/02...

Toengel@Alex

Sure, must be because here in Brazil he have a different standard of Digital Air TV...

Regards,
Ricardo Aquino

Lech1
01-02-2012, 07:48 PM
It looks, like they almost uploaded this firmware - it has only 19 MB: http://www.p4c.philips.com/files/4/46pfl8605h_12/46pfl8605h_12_fus_eng.zip The zip file seems to be corrupt.

johny_sk
01-02-2012, 07:58 PM
My God, Philips FW file is damaged, it is pathetic ...can no longer place the file on the web.

ricardo.aquino
01-02-2012, 08:12 PM
Oh My God,

This a Global Philips problems with the firmware updates?
In the Brazilian website, they keep the update that DISABLE Ambilight for the 40PFL8605D/78, and when you ask into chat about the problem, they assume that it happens, and only say that will put a fix soon.?
The worst:
Leave the buggy firmware available for download and also encourage the update:
Tip: Did you already upgrade your TV with the latest software version?
Where will it?
Downgrade we cannot to do, but other consumers can be harmed by an update that disables the most important feature of Philips TVs?
I think it's a good idea we publish on the media openly this lack of concern for us consumers, to warn other potential buyers.

Regards,
Ricardo Aquino

cest_le_binz
01-03-2012, 08:00 AM
Hello and Happy New Year

46pfl9705h_12_fus_fra.zip the file is invalid. (Version : 000.140.046.000) .Windows says it is not compressed!
Does anyone know or retrieve a file in good condition?

46PFL9705H/12 (excuse me for my English)

Lockon
01-03-2012, 09:58 AM
I can confirm .46 is available for valid download for 40PFL8505. Dear Philips, are you sure your firmware support team CVs does not include Samsung or LG as previous employers ? Just as it seemed it can't be worse you totally surpassed yourself beyond the known limits. Damage assasment is clearly not taking important or better said decent place in your vocabulary and that might hurt your sales already.

punschula
01-03-2012, 10:59 AM
Hello,
Firmware 140.46 is now available for my 52PFL8605 with the correct File and nearly 74 MB. I download this time and try the experiment. Otherwise i can go back to my working 140.39....

punschula
01-03-2012, 11:28 AM
Hello,
Firmware 140.46 is now available for my 52PFL8605 with the correct File and nearly 74 MB. I download this time and try the experiment. Otherwise i can go back to my working 140.39....
Hello,
i have installed the Firmware, and the Noise-Problem, introduced with 140.44, are solved. And the Picture Quality is very good. In the Moment, i cant find any problems....

stephenmacks
01-03-2012, 01:19 PM
so far so good with 140.46 for my 46pfl9705h.......got mine from here
http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?scy=GB&slg=ENG&sct=9000_SERIES_FLAT_TV_SE&cat=TELEVISIONS_CA&grp=SOUND_AND_VISION_GR&session=20111221181822_188.221.235.71&ctn=46PFL9705H/12&mid=Link_Software&hlt=Link_Software

lets see how we all go on

Michiel1986
01-03-2012, 01:36 PM
so far so good with 140.46 for my 46pfl9705h.......got mine from here
http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?scy=GB&slg=ENG&sct=9000_SERIES_FLAT_TV_SE&cat=TELEVISIONS_CA&grp=SOUND_AND_VISION_GR&session=20111221181822_188.221.235.71&ctn=46PFL9705H/12&mid=Link_Software&hlt=Link_Software

lets see how we all go on

Downloading now i hope the sound stutter on my bdp7500 is gone.

I post back later here, when i tested it.

stephenmacks
01-03-2012, 02:17 PM
will test and report later

Michiel1986
01-03-2012, 02:47 PM
I can confirm that the sound stutter is gone for my BDP7500/B2
The image quality looks similar of those of the 140.39 and the 140.34 i think.

So far i am happy now, did not find any problems yet.

ali54
01-03-2012, 02:59 PM
so far the no problems with sound the pictuer is same as 0.45 wich is good but not 100% the mkv files still look a bit weak in colouers

stephenmacks
01-03-2012, 03:04 PM
CAN YOU PLEASE TEST USING A QUIET CD, LIKE ACOUSTIC MUSIC, PLEASE REPORT BACK

thanks

Jim Sweden
01-03-2012, 05:35 PM
I just upgraded my 40pfl9705H and it works fine. Justv watched Lord of the rings blu-ray and it all sounded great.

stephenmacks
01-03-2012, 06:38 PM
listened to a few cds and no problems with hdmi skipping with a connected sony blu ray player

ipodfan
01-03-2012, 07:40 PM
pfew, back to normal, .46 fixed the sound problem. btw the file date on the 46pfl9705 version is dec 20, so someone has been sitting on this for more then a week..

Chrissie18
01-03-2012, 08:56 PM
pfew, back to normal, .46 fixed the sound problem. btw the file date on the 46pfl9705 version is dec 20, so someone has been sitting on this for more then a week..

Not that I think there weren't any mistakes that were made, but now we're complaining that the firmware wasn't tested...?! :D

Will try coming Thursday...

Chris

miro9000
01-05-2012, 08:36 AM
With the .46 versíon, the Picture quality is very good. My 8605 has recovered the sharpness and bright of the old days. I had to minimize some settings ( bright, contrast and gamma)

After all, well done Philips. :)

CronoS
01-05-2012, 08:51 AM
On the dutch Philips site, still no sign of the V46 release for the 46PFL9705 TV.. I wonder when it will come..

punschula
01-05-2012, 09:41 AM
With the .46 versíon, the Picture quality is very good. My 8605 has recovered the sharpness and bright of the old days. I had to minimize some settings ( bright, contrast and gamma)

After all, well done Philips. :)
I agree with my 52PFL8605:cool: But i miss since the last 5 or 6 Versions the automatic zoom. I mean the black stripes left and right on HD-Channels. Only when i switch between the sources (Extern Satelite-Receiver Technisat HD8+ and my Philips BluRay BDP7500) the Picture will be zoom to the complete Screen. In the past it works fine, but introduced with a Firmware (i think, it was the 140.34) this fine function is going...

Chrissie18
01-05-2012, 10:58 AM
On the dutch Philips site, still no sign of the V46 release for the 46PFL9705 TV.. I wonder when it will come..

Actually, the site displays the wrong version number.
The zip does contain version 46 (look at the text file inside)..

I just installed it, and up to now no clicks! :D

Also from yesterday I can enjoy 3D with our new BDP5200.
I must say I quite liked the 3D quality (yesterday I still had version 40 on the philips and version 1.0 on the BDP, will try again tonight).

After all the stories here about the 3D quality of the 9705, I really enjoyed it, although I only have one cheap 3D blu-ray about the universe... ;)

Chris

CronoS
01-05-2012, 12:31 PM
Actually, the site displays the wrong version number.
The zip does contain version 46 (look at the text file inside)..

I just installed it, and up to now no clicks! :D

Also from yesterday I can enjoy 3D with our new BDP5200.
I must say I quite liked the 3D quality (yesterday I still had version 40 on the philips and version 1.0 on the BDP, will try again tonight).

After all the stories here about the 3D quality of the 9705, I really enjoyed it, although I only have one cheap 3D blu-ray about the universe... ;)

Chris
Strange, the website is still wrong for me. I only see the V45 version, also when I click the link.
When I go to www.philips.be, also dutch, but there I see the V46 version ;) I will download it from here then :)

firefox
01-05-2012, 01:08 PM
He you guys, we know philips is trying to help us by creating new firmwares for our devices, yet we believe that a strong signal should be send towards philips by creating a petition for the sake of better firmware.
You can read about it here : http://www.supportforum.philips.com/en/showthread.php?4019-Petition-for-better-firmware

Please, let's give Philips a strong signal

Chrissie18
01-05-2012, 02:02 PM
Strange, the website is still wrong for me. I only see the V45 version, also when I click the link.
When I go to www.philips.be, also dutch, but there I see the V46 version ;) I will download it from here then :)

Indeed very strange.
But did you look INSIDE the zipfile? Because as I said, I downloaded it this morning and it contained the version 46 file (while the site said version 45).
I even did a compare between the UK 46 download and they were the same; the TV also sais it now has 46...

3D is the same quality as version 40 for me: so quite good!

Still would have liked the 2011 model which coud 'upscale' normal 2D TV into semi-3D... ;)

Chris

cderidder
01-05-2012, 04:55 PM
Hi Chris,

Can you share your picture settings for 3D with us?
I still experience to much cross talk on both eyes. Maybe I can improve it a little bit by using other settings.

Thnx in advance.



Indeed very strange.
But did you look INSIDE the zipfile? Because as I said, I downloaded it this morning and it contained the version 46 file (while the site said version 45).
I even did a compare between the UK 46 download and they were the same; the TV also sais it now has 46...

3D is the same quality as version 40 for me: so quite good!

Still would have liked the 2011 model which coud 'upscale' normal 2D TV into semi-3D... ;)

Chris

Chrissie18
01-05-2012, 05:30 PM
Hi Chris,

Can you share your picture settings for 3D with us?
I still experience to much cross talk on both eyes. Maybe I can improve it a little bit by using other settings.

Thnx in advance.

Hi,

Would love to do that, but actually I never change that much settings.
Today I updated to version 46 and after an update I usually do a 'restore factory settings', so the picture preference is set to standard.

As I already said once, I did noticed a difference between our old 9705 (very bad viewing angle) and the repaired (and now the 'brand' new 9705), which have a much better viewing angle.

So maybe your bad 3D experience is caused by a less fast LCD panel (so that the image of one eye is still bleeding into the viewing time of the other eye).

Additionally I have the newer 3D glasses (PTA 516 I think; with 2p game function), maybe that also makes it better...

Chris

ali54
01-05-2012, 06:31 PM
chrissie18
the 3d on the new 9705 might be better then old one but it comes at high cost of 2d pictuer geting wors do you agree

WJJK
01-05-2012, 09:20 PM
Dutch Philips website says that the latest software for the 40pfl9705h/12 is 000.140.045.000, 2011-12-19, but in fact it is 046. I installed it, and the stuttering problem was gone. Good work, but very sloppy from Philips to not update the information on their website.

Tijgertje
01-06-2012, 06:25 AM
...but in fact it is 046. I installed it, and the stuttering problem was gone.

What do you mean with stuttering problem?

At the moment all my devices are connected with HDMI to my 40PFL8605H and im using the Digital Audio Out (Coax) which is connected to my Bose321 audio set. No matter what device i use (MediaCenter, PS3 etc) the audio/sound is lost (or gets muted) for about 5 seconds. Sometimes once and sometimes 5 times in a hour, also somtimes just before the sound drops i hear the audio mono-like... (only from 1 side)...

Is this the issue people are referring to Sound Drops and stuttering...??
And is this fixed with this FW 46??

Btw via this link you can get the 46 FW and select your language to get the proper one:
http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?slg=en&scy=gb&ctn=40PFL8605H/12

Lech1
01-06-2012, 08:13 AM
46PFL8605H/12 and Apple TV 2 connected over HDMI side: does not work. The highest resolution I managed to achieve is 800x600 x 60 Hz. Even 480p does not work. The screen displays picture for only 1 s. then blanks for 3 s. and again.

CronoS
01-06-2012, 08:39 AM
Installed it yesterday, the first test was succesfull. Normally I have an audio issue with my Popcorn Hour Mediaplayer. Yesterday this went OK, but it is too soon to tell if this issue is really gone.. But the first impresion is good..

Chrissie18
01-06-2012, 01:08 PM
chrissie18
the 3d on the new 9705 might be better then old one but it comes at high cost of 2d pictuer geting wors do you agree
Hi Ali,

If you mean the sharpness I must disaggree.
I'm not quite sure about the backlight local dimming. It is way better then the previous TV after it's last repair before it went to TV-heaven (or hell?).
I'm still fiddling with the settings, but sometimes I see a little 'effect' when e.g. the subtitles appear on a dark background.
Only visible when there is no daylight anymore...
But again: way less then the last one.

Chris

ali54
01-06-2012, 01:32 PM
Hi Ali,

If you mean the sharpness I must disaggree.
I'm not quite sure about the backlight local dimming. It is way better then the previous TV after it's last repair before it went to TV-heaven (or hell?).
I'm still fiddling with the settings, but sometimes I see a little 'effect' when e.g. the subtitles appear on a dark background.
Only visible when there is no daylight anymore...
But again: way less then the last one.

Chris

what i mean is the black level and gamma not as good as the old tv

Chrissie18
01-07-2012, 08:56 AM
what i mean is the black level and gamma not as good as the old tv
Yesterday really enjoyed 'The Voice of Holland' and I must say I did not see any artifacts and the black levels are really superb.
Could it be that the backlight algorithm has been improved somewhere betwee version 40 and 46?

Greets,
Chris

PatrickB
01-07-2012, 12:39 PM
52pfl8605H/12, Installed v.46 haven't had any sound problems since then:) Don't know if it's related but my Xbox 360 just won't play on the TV after the upgrade. The PS3 works fine now. I use HDMI and tried removing the device and adding it again. The Tv says that the video format is not supported??? It's been woking fine until now and I haven't changed any settings. Has anyone else experienced this after upgrading to v.46?

Thanks,

P

Tvexperience
01-07-2012, 12:53 PM
Hi,

First of all, let me say how dissapointed i am with the quality of the Firmware Phillips is providing. I was always a Phillips Fan, and my last tv (Phillips matchline) was really working great and had no issues. That's why I bought this 46pfl9705k.

Here are all the issues I have with this fw (.46)

- noise and picture disturbance while watching tv over satellite (build in tuner) randomly, sometimes 20 minutes without disturbance sometimes 5x times in 2 minutes
- lip sync not 100% better as in earlier fw, but not perfect over satellite
- while watching over hdmi no disturbances in picture & sound
- tv looses tv channels without any reason (example, accessing ORF HD, black screen comes up, channel is gone) the best thing is you can't bring him back!
- playback of avi files over the upnp server is possible, but the fast forward feature and rewind feature is not working, also in all other formats (Mkv....) there is also no possibility to jump to a position of a file
- the menu is very slow while accessing epg information on this channel (can't you display the epg information while changing channels??)
- while streaming from pc to tv, tv reboots (randomly)
- iPad app crashes always while showing pictures on tv (I think this is not related to the tv fw, but who knows?;-)

Picture is great, I can't say anything about it.


Kr
Peter

Michiel1986
01-08-2012, 12:41 AM
After been awhile on 144.46 i suddenly turned back to 39 best of all things specialy the sharpness!

I never upgrade a philips product anymore only if its needed, i only get more problems then i had before these days.

Erikrijnders
01-08-2012, 10:33 AM
After been awhile on 144.46 i suddenly turned back to 39 best of all things specialy the sharpness!

I never upgrade a philips product anymore only if its needed, i only get more problems then i had before these days.

You didnot install the .46 -version. This version is available for 4 days now!!!!!

You installed the .45 version. Please check what you say before posting these kind of remarks!

Erikrijnders
01-08-2012, 10:36 AM
Hi,

First of all, let me say how dissapointed i am with the quality of the Firmware Phillips is providing. I was always a Phillips Fan, and my last tv (Phillips matchline) was really working great and had no issues. That's why I bought this 46pfl9705k.

Here are all the issues I have with this fw (.46)

- noise and picture disturbance while watching tv over satellite (build in tuner) randomly, sometimes 20 minutes without disturbance sometimes 5x times in 2 minutes
- lip sync not 100% better as in earlier fw, but not perfect over satellite
- while watching over hdmi no disturbances in picture & sound
- tv looses tv channels without any reason (example, accessing ORF HD, black screen comes up, channel is gone) the best thing is you can't bring him back!
- playback of avi files over the upnp server is possible, but the fast forward feature and rewind feature is not working, also in all other formats (Mkv....) there is also no possibility to jump to a position of a file
- the menu is very slow while accessing epg information on this channel (can't you display the epg information while changing channels??)
- while streaming from pc to tv, tv reboots (randomly)
- iPad app crashes always while showing pictures on tv (I think this is not related to the tv fw, but who knows?;-)

Picture is great, I can't say anything about it.


Kr
Peter

I think many of your issues are external and not with Philips. Lip Sync with a sat reciever is a problem of yopur reciever!

EPG when zapping is an issue WE ALL HAVE!!!!!!!!!!!!!!!!!!!!!!!!!!! We demand this form Philips. Please status update on this issue asap!

Michiel1986
01-08-2012, 02:40 PM
You didnot install the .46 -version. This version is available for 4 days now!!!!!

You installed the .45 version. Please check what you say before posting these kind of remarks!
Lol i did on the dutch philips website and on the english one its marked as .46 also in the readme files, so think before u say something like that again.

And u probaly live under a rock because i already did test it i had sound stutters with .45 and not with .46 but .46 is wurser image quality then .45 but .45 got sound stutters on my bdp7500b2, now i am on .39 again best of all worlds period. [at least for me]

ali54
01-08-2012, 04:16 PM
help
when pressing the red botten on remote going to active control dos the contras and power consumption bars do they move up and down

peelaaa
01-09-2012, 04:28 PM
still on version 34, picture sublime.

stephenmacks
01-09-2012, 07:18 PM
still on version 34, picture sublime.


have you given .46 a try or are you just going to stay with .34

stephenmacks
01-09-2012, 07:19 PM
my 9705h came with .40 on it does this mean it is a late model with the faster panel

peelaaa
01-09-2012, 07:36 PM
have you given .46 a try or are you just going to stay with .34
Wasn't impressed with 45, haven't tried 46 yet. Need time to do it but the picture quality difference between 34 and 45 is like chalk and cheese so not expecting much with 46. But I will update forum when I try it.

TKoem
01-10-2012, 12:14 PM
When I switch off the TV by RC the screen switches to black, but it takes a long time before the sound to my home cinema set via ARC is also switched off. After app. 1 minute the sound returns for app. 10 seconds before final switch off. Use a 40PFL7605 connected via HDMI/ARC to home cinema set.

Paladium
01-10-2012, 02:05 PM
Same problem like user "TKoem" in msg. #130 over here, usually during these last 10 to 30 seconds the audio from TV channel #1 is transmitted to the HTS. Since installing FW 144.46 initialy the start-up and shut-down sequence worked flawless (i.e. start-up TV-> automatic start-up HTS->transmitting sound to HTS/ shut-down TV->automatic shut-down HTS and sound) for about a week :-(
Yesterday out of the blue the communication RC->TV fell away, not able to adjust the volume, channel switching and all other functions kept working.
Then I noticed the BDP8000 on HDMI 2 disappeared from the menu. The problems like mentioned above were also present when running earlier software.

Maybe someone from Philips is able to answer this question: is this a normal behaviour and is fixing this on your to do list? I read about this problem from several users involving devices from Philips and non-Philips connected over HDMI

46PFL9705 FW 144.46
BDP8000 FW 1.60
YSP4100 FW 7.03
C+ module, Ziggo Cable TV

Chrissie18
01-11-2012, 06:44 AM
(...)
Then I noticed the BDP8000 on HDMI 2 disappeared from the menu. The problems like mentioned above were also present when running earlier software.

(...)


Hi,

I don't know if this was also with previous firmwares, as I only recently bought a BD player, but I also observed disappearing items form the HOME screen.
The main 'BDP play disc' (or other activity) remains in the HOME screen, but strangely, all other activities (NetTV, Setup, Browse XXX) disappear and I have no way to get them back but resetting the BD player to factory settings...

Chris

40PFL9705 FW 144.46
C+ module, CaiWAY Cable TV
BDP5200 FW 1.35

Alex26_1974
01-11-2012, 02:05 PM
Hello Philips, there are problems such as at 130, 131, 132.
After the shutdown of television a sound continues to go on HTS 9520 in a flow 30 seconds, from the main TV screen the additional points of management of HTS disappear sometimes. All is connected on HDMI ARC.
Television 58PFL9955H/12 FW 0.140.46, cinema of HTS 9520 FW 53.02

Lech1
01-11-2012, 02:47 PM
I wonder, why old analog TV was always working OK but there are continuous problems with digital TV? Wasn't digital supposed to be better than analog? Philips, any signs where issue with Apple TV 2 could be solved?

IronJack
01-12-2012, 09:25 AM
i agree totally with you: a new EPG would be much appreciated.

Also i think that it cannot play mkv with 2 audio tracks inside. I've got these one with 2 ac3 audio tracks inside. I just removed the english one and with only one is working perfect. With the two tracks -> no audio at all. (video playing fine)
Oh and the first audio track (italian) is flagged as default one.
These should be fixed, also could be usefull if one is a DTS track. So you dont have to re-edit all the times!

Thanks

proff_king
01-12-2012, 07:53 PM
Is there a hope that recent firmware updates will be appear in Russian language? I want to hold my TV up-to-date, but I see firmware for many countries, exept Russian Federation. As I understood, if I will update my russian TV to english locale, I wouldn`t see any russian letters at menu, UI, DLNA server and usb drives. Please advice. A perfect way to advice - give me an official commentory from Philips authorities.
sorry for my grammar.)))

Toengel
01-12-2012, 07:59 PM
Hi,

all firmware files are the same - they are multilingual = include all languages...

Toengel@Alex

Tvexperience
01-12-2012, 09:39 PM
I think many of your issues are external and not with Philips. Lip Sync with a sat reciever is a problem of yopur reciever!

EPG when zapping is an issue WE ALL HAVE!!!!!!!!!!!!!!!!!!!!!!!!!!! We demand this form Philips. Please status update on this issue asap!


Hi,

Perhaps you didn't read the post, I am using the build in sat tuner, so there is no external sat receiver involved. The only external problem could be the iPad app;-)

Kr
Peter

fpneves
01-13-2012, 10:55 AM
hi there,

I bought the 9705 at dec2010 and never made a firmware upgrade until now. I remember at that time the tv didnt support subtitles (ex. SRT files).
Does the new tv firmwares supports it ?

thanks
fernando

Toengel
01-13-2012, 10:57 AM
Hi,

no - SRT are only supported in 2011 models... your 9705 is a 2010 model

Toengel@Alex

cde2006
01-13-2012, 01:43 PM
Hi,

no - SRT are only supported in 2011 models... your 9705 is a 2010 model

Toengel@Alex

Why can't 2010 model support SRT? It's your strategy to sell latest devices?

Toengel
01-13-2012, 02:04 PM
Hi,

it's just not a feature of 2010 models...

Toengel@Alex

fpneves
01-13-2012, 02:07 PM
Hi,

no - SRT are only supported in 2011 models... your 9705 is a 2010 model

Toengel@Alex


Is that a hardware issue or firmware ?
If it is a matter of firmware is incomprehensible as a high-end television has not yet subtitle support.


thanks

Toengel
01-13-2012, 02:13 PM
Hi,

as I post before, this is just not a feature of 2010 TVs. This is the same case as the 2010/2011 TVs do not support Skype. Or 2010 TVs do not support USB keyboards...

Toengel@Alex

fpneves
01-13-2012, 03:11 PM
Hi,

as I post before, this is just not a feature of 2010 TVs. This is the same case as the 2010/2011 TVs do not support Skype. Or 2010 TVs do not support USB keyboards...

Toengel@Alex



OK, i understand that, i was thinking IF IT IS ONLY A MATTER OF FIRMWARE why not philips make some improvements on the multimedia features (as already did in other firmwares) and make happy his customers. Should be simple, after all, already have implemented in 2011 models.

cheers

Lech1
01-13-2012, 03:16 PM
OK, i understand that, i was thinking IF IT IS ONLY A MATTER OF FIRMWARE why not philips make some improvements on the multimedia features (as already did in other firmwares) and make happy his customers. Should be simple, after all, already have implemented in 2011 models.

cheers
Maybe, Philips just wants you to buy a new TV.

rollufje
01-13-2012, 03:35 PM
I've got 2 issues with DLNA at the moment.

1. When I listen to music streamed from NAS and turn off the TV, the next time the TV is used it's impossible to get picture. No matter which source is selected. Watch TV gives a black screen. HDMI sources also. The only way to use he TV again is by using the hardware switch off/on.
2. The TV doesn't play MKV anymore (and I believe other formats as well). My blu ray player BDP 5180 hasn't got these problems. Could also be due to the last update from Lacie.

ali54
01-13-2012, 04:07 PM
playing mkv files on philips tv is just waste of time i boght a samsung bdp6900 wich is wicked its got freeview hd tuner plays all mkvs thro usb or network also it can convert 2d>3d and it plays bluray and 3d bluray and its got smart hub

TKoem
01-16-2012, 10:15 AM
Dear Philips, are the issues like #130 and #131 solved in the next firmware realease? When will it be realeased?

Leonos
01-16-2012, 01:08 PM
I'm still on the old 36 release and have no problems. You know why...because last 6 months I'm using an external HD Digital receiver for watching TV and interactive stuff and I have a mediaplayer for watching movies and this player supports almost everything. So I currently use my expensive 9705 only to generate a good picture. It doesn't have to think about channels, epg, SmartTV or stuff, because it's not good at that.

I advise everyone to do the same, because future firmware releases will not fix all those issues you have. Philips isn't developing the core-firmware self and so impossible for them to add some major changes or features. Only some tuning can be done by philips self.

Unfortunatly the 2011 models also have lots of problems, so they still haven't learned.

For me... I will use this TV another year and then I'm gone buy a LG or Samsung.
It was a dumb mistake of me to buy a Philips TV, so please don't make such mistake.

Freddy
01-16-2012, 02:56 PM
It was a dumb mistake of me to buy a Philips TV, so please don't make such mistake.:confused:

So I currently use my expensive 9705 only to generate a good picture.
And what if that's exactly why I bought it!?... I really don't care much about all that other Mumbo Jumbo. It's the best picture that I'm after!... :cool:

ali54
01-16-2012, 03:16 PM
:confused:

And what if that's exactly why I bought it!?... I really don't care much about all that other Mumbo Jumbo. It's the best picture that I'm after!... :cool:

add me on that list to the main key of tv is pictuer quailty wich this did have with older softwears i dont think i buy philips after this

johngialips
01-16-2012, 05:25 PM
i agree with you and i am one of them who don't care for nothing else except picture quality.
for me this tv has not the best picture because it has bugs.maybe at 95% of cases it has but at 5%
there is no quality at all.my complain is how leds blinking behind the panel and make a huge image
deterioration.

GGKGGK
01-17-2012, 01:53 PM
Subject experience with the 140.46 on a 37PFL8605K/02 .. here it goes:

Had Problems with NetTV and found that a new update is available by searching through the forums. (until then I had none of the updates during the last 1,5 years) Installing the update I found cute little new features (like the TV picture in the window in NetTV). But since then occasionally I have a problem with the picture. The "left half of the screen seems to freeze (at least a shadow of the scene shown remains under the ongoing TV picture), while the right is still normal". Probably a bad describtion, but I am just a laymen.

Has anyone else had this? .. Is it due to the update or a technical problem of the TV ?

Manuel
01-17-2012, 03:37 PM
I think you must call service, they will do some change on the LCD panel.


Subject experience with the 140.46 on a 37PFL8605K/02 .. here it goes:

Had Problems with NetTV and found that a new update is available by searching through the forums. (until then I had none of the updates during the last 1,5 years) Installing the update I found cute little new features (like the TV picture in the window in NetTV). But since then occasionally I have a problem with the picture. The "left half of the screen seems to freeze (at least a shadow of the scene shown remains under the ongoing TV picture), while the right is still normal". Probably a bad describtion, but I am just a laymen.

Has anyone else had this? .. Is it due to the update or a technical problem of the TV ?

miwiiti
01-17-2012, 11:33 PM
Hi I have exactly the same problem since upgrading to ggkggk 140.44 and 140.46 I still going to further that image quality is much worse with the latest version

sorry for my English
37plf8605h12

GGKGGK
01-19-2012, 07:12 AM
@manuel
thanks for answering and maybe it is a technical problem
@miwiiti
good to know I am not the only one

In general:
If I am not the only one having that problem after a software update maybe it is nothing service can do and it is a problem for some of us (the 37?) which needs to have the "bug" in the software fixed. On the other hand it might be the LCD panel needing to be fixed. I am a bit lost in how to proceed - call service or not?
Maybe one of the moderators from Philips can comment on that?

Manuel
01-19-2012, 09:20 AM
That´s a hardware and software (not the last update, you've got lucky sou far) problem, but only service can fix it.

GGKGGK
01-20-2012, 06:50 AM
Thanks Manuel,
called the hotline and they asked me to try taking the TV off the mains first (unplug TV) before they send someone. Did that last night and now I am waiting for the fault to reappear again.
Will post the result once I know.

Michiel1986
01-23-2012, 04:26 AM
Hi I have exactly the same problem since upgrading to ggkggk 140.44 and 140.46 I still going to further that image quality is much worse with the latest version

sorry for my English
37plf8605h12

Agree.

GGKGGK
01-23-2012, 07:00 AM
Freezing of left half of picture

Taking TV off the mains does not help .. fault registered and service is supposed to come this week.
Will post outcome for those who have the same / similar problems.

Nettle
01-23-2012, 07:18 AM
To wait for the feedbacks (before the 140.46 fw installation) was the best idea I've never had!

:)

Regards

Pety99
01-24-2012, 04:29 PM
Hi I have exactly the same problem since upgrading to ggkggk 140.44 and 140.46 I still going to further that image quality is much worse with the latest version

sorry for my English
37plf8605h12

Hi all,
I too have the same problems.
I have the impression that Philips is unable to resolve the problem of the image.

Chrissie18
01-24-2012, 07:46 PM
Hmmm.. there is nothing wrong with my picture after v46...

I did have my first video/audio black-outs of 1 sec on my MediaCenter connected to HDMI.
Did not have it on my new (and back to service) Blu-ray.

Chris

Niels
01-25-2012, 08:21 AM
Same for me Chris,

I also do not see any decrease in picture quality in FW 140.46.
I still like the picture quality of my TV, but the SW part of the TV is insufficient.
IP-EPG and NetTV are slow and not very stable.

Kind regards,
Niels

miwiiti
01-25-2012, 09:15 AM
Good.
140.44 and 140.45, with image quality hera "superior" well-defined contours, moving images sharp and without pixels. Problems: sound and the TV started to freeze the left half of the image.
140.46-With sound problem disappeared, but more pixelated images, contour completely blurred figures (a night scene with a fire having to close their eyes to prevent damage) and increased frequency of freezing the left half of the image (now it does in all sources, even from the NAS and the bdr with hdmi).
Maybe the problem is hardware only and FW 140.46 is correct ... I do not know ... or only affecting the 37plf8605.
conclusion: my tv also goes with the Philips technical service.
I look forward to resolving the problem quickly.
Thanks and sorry for my English translation.

GGKGGK
01-26-2012, 10:16 AM
Hi ... service arrived and changed a "board" (LCT board?). So far "freezing" of left half has not occured anymore.

Philips Service and Hotline
Generally impressed with and very good: Service arrived within 2 days after call and installed new hardware.
I was sad about the little help/advice I recieved from the repairman about 2 further problems (EPG not working with DVB-S and unstable connection with NetTV streaming videos) I have. EPG problem was "unknown of" (I found it in a few of the threads here, so it is "common") and the breaking connection during streaming was blamed on provider and it´s connection (which is probably true).

Lets hope the "picture problem" remains solved and others like miwiiti can solve it too.

el911wood
01-28-2012, 12:04 PM
Hi Philips Support,
after an Update to the .46 Firmware the HDMI CEC Interface between my 9705 and my PS/3 do not work perfect anymore.

If I use the TV remote for control the PS/3 menue, so the cursor in the PS/3 Bar jumps two entrys further.

Looks like a bug. I have deleted and reseted the PS/3 from the home menue and disabled/enabled the CEC Support in both devices.


Regards

Alex26_1974
02-01-2012, 12:54 PM
Greetings Philips. The problem with a sound of "falling drops" on the former exists! Basically it is audible at reproduction of sound Dolby 5.1.
The TV 58 PFL 9955H/12 HDMI connection with Asus OPlay, HDMI ARC connection with Philips HTS 9520/51.

Chrissie18
02-01-2012, 08:12 PM
I can confirm that I have had some sporadic sound (with our TV always together with picture) loss on our MediaCenter connected to HDMI...
Had to send our brand-new blu-ray also to the service, so cannot give conclusive experience on that device...

Greets,
Chris

el911wood
02-02-2012, 09:57 AM
i have sound drops at my internal speakers at all channels i think.
the sound disapears for a second.
regards

petasis
02-02-2012, 05:25 PM
Hi Philips Support,
after an Update to the .46 Firmware the HDMI CEC Interface between my 9705 and my PS/3 do not work perfect anymore.

If I use the TV remote for control the PS/3 menue, so the cursor in the PS/3 Bar jumps two entrys further.

Looks like a bug. I have deleted and reseted the PS/3 from the home menue and disabled/enabled the CEC Support in both devices.


Regards

Does PS3 support HDMI CEC?
I have a PS3, and never managed to get CEC working with it, no matter the firmware of my 9705. Do you remeber which version of the firmware your TV had, that CEC worked with the PS3?

Toengel
02-02-2012, 06:21 PM
Hi,

not all PS3 versions (with HDMI) support CEC - as far as I remember...

Toengel@Alex

el911wood
02-03-2012, 07:35 AM
hey folks,
i have a slim one ps/3 (so the second version), so far as i remember this was the first version of ps/3 with a cec support on hdmi. the cec function for this device works fine until the first firmware .25, which was on the tv, as i bought it.
regards

Leonos
02-03-2012, 10:43 AM
So now it is 2012 and the sound problem, which was already there in 2010, is still not solved.
So approx 1 year of development couldn't solve this problem yet. I wouldn't bother complaining about this anymore, this is obviously a problem that cannot be solved. Also the EPG will never be there in these series not will it be in the 2011 series and probably not in the future series.
Also the 3D shall not be improved never on these series. The Philips TV's are already way behind the technologies of the competition when you buy it. The 2010 and 2011 series processor is just too slow to process all things, resulting in sound drops etc. So use external devices only, that's th only way to get rid of the problems.

westpaket
02-05-2012, 10:30 AM
hey together,
i have a 8505 tv set. if i set the sound format to advanced (dolby digital, the standard in cable tuner) and if the broadcaster transmit this kind of signal, my tv sound disapears completly and the tv speakers only crackles, no more sound is there.
the ssb is already changed and they have also changed the panel because 3d adverse effects.

the sound problem is occured, after the panel switch and a firmware upgrade is done to .46 from the service station.

anyone know this kind of problem ?
thx for an answer

Nettle
02-11-2012, 06:15 PM
I'd like to upgrade my PFL8605M/08 to the 140.46 fw version but I'm very worried! :confused:

Should I upgrade my TV or not?

Regards

Toengel
02-12-2012, 08:12 AM
Hi,

I'm running 140.46 without any problems. Just try - if you don't like it use the downgrade method... (if you have 140.40 lying around).

Toengel@Alex

Paladium
02-12-2012, 08:25 AM
A bug still present: When watching Net TV after setting a reminder in the progamme guide the on screen reminder does not appear. Same thing happens when watching a BD movie. I.e. the reminder doesn't work when watching other sources than TV.

46PFL9705 FW 140.46
BDP8000 FW 1.60
YSP4100 FW 7.03
C+ Ziggo Netherlands

Nettle
02-12-2012, 12:17 PM
Hi,

I'm running 140.46 without any problems. Just try - if you don't like it use the downgrade method... (if you have 140.40 lying around).

Toengel@Alex

Dear Toengel,

good to know it.

I'm downloading it right now. I'll keep you informed.

Regards

Toengel
02-12-2012, 12:39 PM
Hi,

when everything is working again after the update, make a cold reboot for 2-3 (pull power cord). It's always good to do that - but, as I said - AFTER the whole update procedure...

Toengel@Alex

Nettle
02-12-2012, 12:57 PM
Made!

Now I'm investigating if everything is working well....

Regards

Nettle
02-12-2012, 02:06 PM
Seems to be ok with the 140.46 firmware version.

I have to update the item's description in my personal forum's profile. :-)

Regards

Toengel
02-12-2012, 02:13 PM
Hi,

glad it worked flawlessly for your TV ;-)

Toengel@Alex

Nettle
02-12-2012, 02:17 PM
Hi,

glad it worked flawlessly for your TV ;-)

Toengel@Alex

;)

The firmware upgrade of the TV should not be so "stressfull"!

Regards

kelan
02-12-2012, 07:46 PM
Hi Toengel,
what do you mind with "make a cold reboot"?

Nettle
02-12-2012, 07:58 PM
Hi Toengel,
what do you mind with "make a cold reboot"?

Maybe he's suggesting to unplug the power chord once the TV is switched off (after the fw upgrade).

Just to be sure that the restart is complete! :-)

Regards

augt7
02-12-2012, 09:50 PM
I have problem in tvehd with any sound and this did not happen before.Philips please be aware of Spain because that also in the ip-epg on some channels are missing information and also tve1 and tve2 are replaced by ris1 and ris2 (Italian channels)

main
02-15-2012, 06:21 PM
Hi Leonos,
after panel switch and several FW-updates until finally 140.46 on 40PFL8605K, i come to the same conclusion. Using HDMI1 with ARC is not stable an causes intermittent sound drops. Only countermeasure known: avoid ARC and connect HTS via digital audio. Sporadic loss of HD+ channel decoding using internal SAT receiver and CI+ Module , because CI+ Module is not recognized anymore. Only countermeasure known: switch of and on master power switch (hard reset). Switching SAT-channels close to boot sequence of TV ends up sporadicly in non functional remote control commands (only loudness low high is working, LED on TV shows correct incoming remote commands). Only countermeasure known, select Home-Menu and go back to SAT- channel selection.
This all together shows that in situation with high load (boot sequence, NetTV login in background) the TV is at performance limit and SW is running in faulty path. Proper stress tests and performance analysis should have shown this weakness in early development phase. This was obviously shifted after market start of TV and cannot be handled by Philips development in the way to give customer confidence. The only way to solve this would be for Philips to replace these TV set by more powerful types, for these customers, who use the full range of features. By the way, Philips is not able to release the change log on latest FW. Is this a sign of resignation?
Best regards and waiting on response of Philips

Sofus
02-17-2012, 07:50 AM
Still missing proper aspect handling and options for 4:3 formerly called "normal". In fact this is the most common format if one includes film/video from more than a decade ago. Sometimes I can't get my 46pfl9705 to show 4:3 material in its right proportions. And worse and very annoying: when using the TVs DVB-T receiver I have to manually constantly change between auto-zoom for 4:3 films or channels (Disney) and widescreen. Even when watching one channel the TV does not bother to change format when needed (when the transmission changes between 4:3 and 16:9). Other receivers have no problems with this. Further it seems the TV is irresponsive to the aspect-information built into the picture stream or carried in a separate signal or lead like in SCART (or HDMI?). On HD-channels the letterboxing is already done, but sometimes 4:3 material is stretched. A 4:3 option for those of us that care about aspect, (that I rank as the most important or at least basic regarding PQ) is a must for all TVs. At least for the better ones.

punschula
02-17-2012, 10:28 AM
Still missing proper aspect handling and options for 4:3 formerly called "normal". In fact this is the most common format if one includes film/video from more than a decade ago. Sometimes I can't get my 46pfl9705 to show 4:3 material in its right proportions. And worse and very annoying: when using the TVs DVB-T receiver I have to manually constantly change between auto-zoom for 4:3 films or channels (Disney) and widescreen. Even when watching one channel the TV does not bother to change format when needed (when the transmission changes between 4:3 and 16:9). Other receivers have no problems with this. Further it seems the TV is irresponsive to the aspect-information built into the picture stream or carried in a separate signal or lead like in SCART (or HDMI?). On HD-channels the letterboxing is already done, but sometimes 4:3 material is stretched. A 4:3 option for those of us that care about aspect, (that I rank as the most important or at least basic regarding PQ) is a must for all TVs. At least for the better ones.

Yes, i agree. And i am shure, this function was working in a older Firmware (i think 140.23 or so). I have created in my Logitech Remote 895 this Action: Switch from my HDMI-Source 2 (Technisat HD8+) to the HDMI-1 Source (Philips BDP7500S2) and wait 10 Seconds. Then switch back to the external Receiver (HDMI-2-power of the BluRay) and then the Format will working. I know, its not a solution for the eternity:mad:, but better than nothing. Please, Philips, make it work again!!!!

ali54
02-18-2012, 03:02 PM
i have a problem with my 9705 i can watch a bluray one day and it looks good all the way thro the film then i watch the same film next day and it dosent look good as before what i have noticed the way the camera moves is diffrent.has any one alse come corss such problem

jielse
02-18-2012, 07:14 PM
More frequent with the latest version, the ambilight do not switch off when putting the tv on standby.
Then remaining problems that when switching back to a digital channel from an analogue channel, after 15-20s the screen is black with the message that the video format cannot be displayed. Analogue will work fine, but digital remains turning black until power is switched off/on.
Then also a problem getting functions populated from the connected HTS9140 sound bar to the home screen. Works better if the sound bar is started first.

Sjekke
02-19-2012, 04:10 PM
After the service company changed my display, I’m having a strange problem. Sporadically I’m getting following message “Select YES, if you want to install the wireless USB adapter. If you previously installed this adapter select NO”.
My adapter is already installed and works fine. When I leave the question on the screen, move to my NAS, I can perfectly stream a movie.
When I “surfed” around in Smart TV, removed the app YouTube and re-added, my TV goes in Stand-By restarts?
Why I put my question here …? I’m looking for a cause of this behavior since it started …

After the change of display?
Or after the firmware upgrade?
Or after the using the SMART TV?

Cheers,
PS: I re-contacted the Support Company and they want to replace the SSB by a refurbished one. Is this also the policy of Philips?

Michiel1986
02-20-2012, 01:49 AM
i have a problem with my 9705 i can watch a bluray one day and it looks good all the way thro the film then i watch the same film next day and it dosent look good as before what i have noticed the way the camera moves is diffrent.has any one alse come corss such problem

I know what u mean ali, some movies on my bdp7500b2 got the same problem :S

ali54
02-20-2012, 10:10 AM
I know what u mean ali, some movies on my bdp7500b2 got the same problem :S

i dont think the problem is the bluray player its the tv becuse i have 3 bluray players samsung ps3 and panasonic

AR1
02-20-2012, 01:05 PM
Dear Fellow Forum users,

Please see my recent contact & response (moan) with Philips, I thought this may give insight, or somekind.

______


> Dear Philips,
>
> Over the weekend I updated my (2010) 9000 series - 40PFL9705H/12, Serial
> number XXXXXXXXXXXX television, with the following software update:
>
> 40pfl9705h_12_fus_eng.zip
> Version: 000.140.046.000
>
> I successfully updated the television, and initially had access to the new
> Smart TV portal. However, after turning the television off, I could not
> navigate within the portal, so I decided to clear the Net TV memory, now I
> can't even navigate and select OK past the Terms & Conditions continue
> button, this is very frustrating!
>
> I now have no access to the new Smart TV/Net TV portal can you please
> advise me what the problem is? Is it this new Firmware? Bugs?
>
> Also, I never been able to download television updates via wifi through
> the check for updates option?
>
> Furthermore, does this television have a built in DVB-T aerial?, a few
> months ago I was able to pick up digital signals through the Republic of
> Ireland Saorview system without one?
>
> I look forward to hearing from you.
>
> Regards,
XXXXX

_____________

> Dear Mr Reynolds,
>
> Thank you for your enquiry and i am sorry to hear about the problems you
> are having with your TV.
>
> The update which has been released does have a slight issue with it and
> this is why your Net TV is not functioning properly. We are working on a
> new update which will rectify the slight fault which has been found in the
> preicous software update. The update is being developed now and will be
> availble as soon as possible. If you like I can notify you when this update
> is available.
>
> I hope my above information has been useful. If you have any more
> questions or would like further assistance please do let me know and I will
> be more then happy to help. You can also call us on our customer care
> helpline or contact us on our online chat service, using your customer
> reference number 50-955571841
>
> Kind regards,
>
> XXXXXX
> Philips Customer Care

_______


Dear Philips Customer Care,

*Re: Customer Reference number XXXXXXXXXXXXX

Thank you for your prompt response and I would appreciate if you would notify
me when this new update is available.

However, I reiterate that I'am *VERY* disappointed that this update has had
such an impact by reducing the functionality of my Philips Television,
which at the time of purchase was a considerable € investment, my
confidence in Philips products have been greatly impacted by this.

Philips should be mindful of the impact buggy firmware updates have on
their products, it seems to me that the update wasn't properly tested, see
the Philips forum:

http://www.supportforum.philips.com/en/archive/index.php/t-3759.html?

Get rid of the fancy backgrounds, might speed up the boot time sequence or
is my TV just considered old now?

As a valued customer, I kindly ask that you consider some kind of redress
for this inconvenience, perhaps an SD card which was offered in other
countries.


Furthermore I would appreciate an answer to the following questions:


1. Why am I unable to download television updates over wifi through the
check for updates option?

2. Can you please advise at what frequency (Hz) Philips Active Shutter
3d Glasses for a 40PFL9705H/12 TV operate at?

3. Does the 40PFL9705H/12 have a built in DVB-T aerial?, a few months
ago I was able to pick up digital signals through the Republic of Ireland
Saorview system without one?

4. Please, please, please support MKV files for USB playback.

Again, thank you for your time and continued support.

Kind regards,

XXXXXXX

_________________

Dear Mr XXXXXX,

Thank you for your reply.

I can imagine you must feel very disappointed with the recent issues that you are having with your TV however we are working on a update which will fix this issue. We do release hundreds of software updates for all of our various products and these are trailed and tested to ensure the software is ready to be released but as you can imagine you do get slight glitches with a small minority of the updates as technology can be very temperamental.

In regards to the forums suggesting that the software was not tested properly is a complete lie. I can ensure you that our software along with all our products are trailed, tested and verified before they are released. It is this reason why we cannot offer anything in regards of a gesture of goodwill. I understand that you do feel disappointed and maybe let down by us however this is a rare issue which has happened whereby the update was valid until it had been installed on the Televisions.

In regards to your questions.

1. As you have the most recent update, no new update will be found. However if this is not the case then I would advise you to disable the connection to your home network then re-connect and then try.

2. If you are regarding to the Philips Active Shutter 3d Glasses that are in the link below then these are in fact not compatible with the 40PFL9705H/12

http://www.amazon.com/Infrared-Active-Shutter-Glasses-Philips/dp/B006TAINRC

3. Yes the 40PFL9705H/12 does have a DVB-T tuner.

4. Unfortunately most of our TV's do not support MKV files.

Furthermore I thank for your feedback on our products as this is very important to us because we can find out new ways of improving our products. I will definitely pass your feedback onto our product development team.

Once again I hope my above information has been useful. If you have any more questions or would like further assistance please do let me know and I will be more then happy to help. You can also call us on our customer care helpline or contact us on our online chat service, using your customer reference number 50-95557184.

Kind regards,

XXXXX
Philips Customer Care

Niels
02-20-2012, 03:58 PM
A polite answer from Philips, but it does not help you further.
At least now we know that a new release is being worked on that solves the issue that you end up in the terms and conditions screen when you clear net TV memory.
There is also a workaround for this issue (can be found somewhere on this forum).
I believe that downgrading (!) to 140.39 - accepting the terms and conditions - upgrading to 140.46 will do the trick.

The answer about upgrading over network does not help you further either.
On my TV it has never worked, so I only perform upgrades via USB after downloading with a computer.

I was already disappointed by the Philips SW development and also about the customer service.
Customer service often does not know a better suggestion than 'unplug your TV for 5 minutes and try again'
The communication you describe above is another proof that no big improvement is to be expected soon...

Niels

AR1
02-22-2012, 09:30 AM
A polite answer from Philips, but it does not help you further.
At least now we know that a new release is being worked on that solves the issue that you end up in the terms and conditions screen when you clear net TV memory.
There is also a workaround for this issue (can be found somewhere on this forum).
I believe that downgrading (!) to 140.39 - accepting the terms and conditions - upgrading to 140.46 will do the trick.

The answer about upgrading over network does not help you further either.
On my TV it has never worked, so I only perform upgrades via USB after downloading with a computer.

I was already disappointed by the Philips SW development and also about the customer service.
Customer service often does not know a better suggestion than 'unplug your TV for 5 minutes and try again'
The communication you describe above is another proof that no big improvement is to be expected soon...

Niels

Thanks for your reply, Niels

I just feel that some of these 2010 models have been very poorly let down by Philips, so many limitations have come to light through the products life.

We all battle technology everyday, and know that it can be very temperamental - but I don't want to have to battle it at home when all I want to sit down and relax and use the features as advertised.

I wish I had held out for the 2011/2012 models which seem to have built upon the features which should have really beensorted in the 2010 models IMO. But hey that's the nature of planned obsolescence with technology, so I guess I'll have to suck it up and stop being a weeper.

I'm going to hold out for the updated SW - not going to risk downgrading just yet.

Adrian

IronJack
02-22-2012, 03:41 PM
i used to play mkv with my external hdd and no troubles,till yesterday. I plugged in and all seems ok,but when i hit play on any files (mkv or mp3 or .ts wich were played with no problems) the tv doesnt want to play them anymore: the status bar of the file went all grey and the file simply doesnt play at all. Of course i've tryed the same hard disk and same files on the pc and no troubles at all. Also, as i've already wrote, the same files were all played fine early by the TV itself...Now i've tryed to unplug the AC of the Tv and lets see what happen...Yesterday i removed and replugged the HDD and all was fine again, these time didnt work (tryed few time waiting few minutes before reconnect it) ...:confused:

EDIT:
after unplugged the AC all was working fine as always...

ali54
02-23-2012, 12:46 PM
any one no when the next update is coming out

denispage
02-23-2012, 10:14 PM
Summarizing, my experience with the latest firmware is the following:

Pros:
· Little speedup
· Nothing else

Cons:
· I can't use NetTV anymore, can't get past 'Terms and Conditions' menu
· Constant DLNA disconnection. Everytime I stream a video, after 10~15 min the servers are considered lost.

Similar experiences:
http://www.supportforum.philips.com/en/showthread.php?4708-Net-TV-not-working
http://www.supportforum.philips.com/en/showthread.php?4595-TV-lost-the-dlna-server
http://www.supportforum.philips.com/en/showthread.php?4312-New-quot-Smart-TV-quot-user-interface/page12&highlight=difranca

Waiting for a decent upgrade now.

AR1
02-24-2012, 01:02 PM
Dear Mr Philips,

Thank you for your enquiry and once again I can imagine this issue can be getting very frustrating.

Unfortunately you will be unable to downgrade the software version on the TV. The only way this can be done is if the TV is booked into repair. What I would suggest could work is if you reset the TV to its default settings. You can do this by pressing Home > Setup > TV settings, select Reset and press OK to confirm.

If this does not work then please could you provide us with your Mac address so that we can look further into this issue. You can view you Mac address through the setup and view network settings or alternatively if have the TV on and punch in 123654 on your remote control then this should bring up the TV information. On the third page you should be able to find the Mac address. If you do have any issue with this you can call us on 08443 380 489 for some help.

I look forward to your reply,

Kind regards,

Arun
Philips Customer Care



-----Original Message-----


Dear Philips,

Please advise:

Will downgrading my (2010) 9000 series - 40PFL9705H/12, Serial
> number xxxxxxxxxxxx television to Firmware 140.39 & accepting the terms
and conditions, then upgrading to 140.46 sort out my problems? Or should I
refrain from such practice?

Any update on when the new Firmware will be available please? This
prolonged loss of functionality is extremely frustrating!

Regards,

xxxxxxxxxxxxx

Toengel
02-24-2012, 01:14 PM
Hi,

see: http://www.supportforum.philips.com/en/showthread.php?4737-problem-with-regard-registration-at-Net-TV-service&p=27042&viewfull=1#post27042

Toengel@Alex

madsharpei
02-25-2012, 11:20 AM
My first new 40PFL9705h/12 ,serial number VN1B 1039 xxxxxx, fw140.34 updated to 140.39 I had no issues with my Western digital Live Media player.
Now my 2nd new replacement 40PFL9705h/12 ,serial number VN1M 1137 xxxxxx, fw140.40 updated to 140.46.The latest firmware did fix the sound dropping on my WD TV Live Player but i can hear some light popping/crackling in the DTS audio soundtracks.I want to downgrade to 140.39 but the tv came with 140.40,will i break my tv if downgrade the fimware?

Leonos
02-26-2012, 03:17 PM
For the ones that are having troubles with NetTV here's how you can fix it.
You have to downgrade to version .34
(it's safe to downgrade, because as of version .27 or so philips fixed the downgrade issue, so that it will be safe to downgrade)

how-> Place the upgrade file on an usb stick, go to configuration in your tv and select software-settings-local updates, the TV warns that it's an older version but just do it, it will work.
After the upgrade is done, it says to reboot, this is done by pressing the standby button on the remote once. After this wait 5 minutes to reboot and the tv to settle.

Then you place the .40 version (or higher) on the usb-stick (I think that .40 is the best one).
Upgrade the TV to .4x just by inserting the usb device. After that reboot again and wat 5 mins.

NetTV and the cursors will work again now.

You can get older firmware versions here: http://philips.samipupu.com/9xx5.html

Philips, please do not remove this post whereas it will help a lot of people with there nettv problems.

peelaaa
02-26-2012, 06:56 PM
Dear Fellow Forum users,

Please see my recent contact & response (moan) with Philips, I thought this may give insight, or somekind.

______


> Dear Philips,
>
> Over the weekend I updated my (2010) 9000 series - 40PFL9705H/12, Serial
> number XXXXXXXXXXXX television, with the following software update:
>
> 40pfl9705h_12_fus_eng.zip
> Version: 000.140.046.000
>
> I successfully updated the television, and initially had access to the new
> Smart TV portal. However, after turning the television off, I could not
> navigate within the portal, so I decided to clear the Net TV memory, now I
> can't even navigate and select OK past the Terms & Conditions continue
> button, this is very frustrating!
>
> I now have no access to the new Smart TV/Net TV portal can you please
> advise me what the problem is? Is it this new Firmware? Bugs?
>
> Also, I never been able to download television updates via wifi through
> the check for updates option?
>
> Furthermore, does this television have a built in DVB-T aerial?, a few
> months ago I was able to pick up digital signals through the Republic of
> Ireland Saorview system without one?
>
> I look forward to hearing from you.
>
> Regards,
XXXXX

_____________

> Dear Mr Reynolds,
>
> Thank you for your enquiry and i am sorry to hear about the problems you
> are having with your TV.
>
> The update which has been released does have a slight issue with it and
> this is why your Net TV is not functioning properly. We are working on a
> new update which will rectify the slight fault which has been found in the
> preicous software update. The update is being developed now and will be
> availble as soon as possible. If you like I can notify you when this update
> is available.
>
> I hope my above information has been useful. If you have any more
> questions or would like further assistance please do let me know and I will
> be more then happy to help. You can also call us on our customer care
> helpline or contact us on our online chat service, using your customer
> reference number 50-955571841
>
> Kind regards,
>
> XXXXXX
> Philips Customer Care

_______


Dear Philips Customer Care,

*Re: Customer Reference number XXXXXXXXXXXXX

Thank you for your prompt response and I would appreciate if you would notify
me when this new update is available.

However, I reiterate that I'am *VERY* disappointed that this update has had
such an impact by reducing the functionality of my Philips Television,
which at the time of purchase was a considerable € investment, my
confidence in Philips products have been greatly impacted by this.

Philips should be mindful of the impact buggy firmware updates have on
their products, it seems to me that the update wasn't properly tested, see
the Philips forum:

http://www.supportforum.philips.com/en/archive/index.php/t-3759.html?

Get rid of the fancy backgrounds, might speed up the boot time sequence or
is my TV just considered old now?

As a valued customer, I kindly ask that you consider some kind of redress
for this inconvenience, perhaps an SD card which was offered in other
countries.


Furthermore I would appreciate an answer to the following questions:


1. Why am I unable to download television updates over wifi through the
check for updates option?

2. Can you please advise at what frequency (Hz) Philips Active Shutter
3d Glasses for a 40PFL9705H/12 TV operate at?

3. Does the 40PFL9705H/12 have a built in DVB-T aerial?, a few months
ago I was able to pick up digital signals through the Republic of Ireland
Saorview system without one?

4. Please, please, please support MKV files for USB playback.

Again, thank you for your time and continued support.

Kind regards,

XXXXXXX

_________________

Dear Mr XXXXXX,

Thank you for your reply.

I can imagine you must feel very disappointed with the recent issues that you are having with your TV however we are working on a update which will fix this issue. We do release hundreds of software updates for all of our various products and these are trailed and tested to ensure the software is ready to be released but as you can imagine you do get slight glitches with a small minority of the updates as technology can be very temperamental.

In regards to the forums suggesting that the software was not tested properly is a complete lie. I can ensure you that our software along with all our products are trailed, tested and verified before they are released. It is this reason why we cannot offer anything in regards of a gesture of goodwill. I understand that you do feel disappointed and maybe let down by us however this is a rare issue which has happened whereby the update was valid until it had been installed on the Televisions.

In regards to your questions.

1. As you have the most recent update, no new update will be found. However if this is not the case then I would advise you to disable the connection to your home network then re-connect and then try.

2. If you are regarding to the Philips Active Shutter 3d Glasses that are in the link below then these are in fact not compatible with the 40PFL9705H/12

http://www.amazon.com/Infrared-Active-Shutter-Glasses-Philips/dp/B006TAINRC

3. Yes the 40PFL9705H/12 does have a DVB-T tuner.

4. Unfortunately most of our TV's do not support MKV files.

Furthermore I thank for your feedback on our products as this is very important to us because we can find out new ways of improving our products. I will definitely pass your feedback onto our product development team.

Once again I hope my above information has been useful. If you have any more questions or would like further assistance please do let me know and I will be more then happy to help. You can also call us on our customer care helpline or contact us on our online chat service, using your customer reference number 50-95557184.

Kind regards,

XXXXX
Philips Customer Care

I am in ireland too and the tv will receive saorview but you need an aerial. The old analogue one will work if the saorview signal is from same transmitter. You need to set tv to UK though as you will not receive the digital teletext. However if you have tv set to Ireland instead you will receive a better EPG. Its up to you which you prefer, Philips are very poor at updating their software as you have stated and its a bit rich when they state 'In regards to the forums suggesting that the software was not tested properly is a complete lie' I don't think so..
, but the 9705 is nice tv though....

xtremap26s
03-14-2012, 07:06 PM
new update! 140.047
http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?slg=it&scy=it&ctn=46PFL8685H/12

johny_sk
03-14-2012, 08:00 PM
File version ENG is incorrect (v.47)

Toengel
03-14-2012, 08:18 PM
Hi,

just downloaded version 140.47. Please post your feedback here: http://www.supportforum.philips.com/en/showthread.php?5198-Your-experiences-with-FW-v0.140.47.0-for-8xx5-and-9xx5-series-(2010-models)

Toengel@Alex (Toengel@Alex)