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mustiej
01-16-2012, 01:31 PM
Hello

I'm getting really pissed off because everytime I play xbox 360 the Full hd led lcd from Philips turns off randomly which causes my xbox to restart and lose my gameplay.
It happened since day 1 i bought this handicapted tv and im starting to get pisses off about it.
I bought in Mediamarkt in the netherlands and I have 5 year warranty.
Can I call them and ask for a new model tv? because this one just completely sucks and i have paid more then 600euros for it.

http://i42.tinypic.com/2ywbhv9.jpg

Toengel
01-16-2012, 01:34 PM
Hi,

what's your exact TV model? For 2011 TVs (beginning from 5806, 6000, ...), please update to the latest firmare 14.93 since the older firmwares had a bug that the TVs shut down after 2 hours. You need to update via USB stick...

Toengel@Alex

mustiej
01-16-2012, 01:35 PM
Hi,

what's your exact TV model? For 2011 TVs (beginning from 5806, 6000, ...), please update to the latest firmare 14.93 since the older firmwares had a bug that the TVs shut down after 2 hours. You need to update via USB stick...

Toengel@Alex

Please detailed explanation because I have zero clue how to do that.

Toengel
01-16-2012, 01:55 PM
Hi,

what's your exact TV model?

If you know that, go to the support webpage of your TV and download the update and the update instructions.

Toengel@Alex