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assafsh
01-24-2012, 11:10 PM
Hi,

I have 47PFL7606H/12 using FW v0.14.93.0
I cant see Hebrew subtitles from USB (.str with .mkv) - text is gibberish
I tried to change the FW to the Hebrew version - I see no difference.

What is the difference between the Hebrew and English versions?
How can I watch Hebrew subtitles?

Thanks

petasis
01-28-2012, 08:16 AM
If you encode your subtitles as UTF-8, do they show correctly?

assafsh
01-28-2012, 08:57 AM
No, just different kind of gibberish

gallerian
01-30-2012, 12:25 PM
The answer in your question my friend is here http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?scy=BG&mid=Link_FAQs&view=aa12_view_partial.html&session=20111228152203_84.54.143.163&list=aa12_list_partial.html&slg=ENG&ctn=47PFL7606H/12&dct=FAQ&refnr=0089368&faqview=1 and here http://en.wikipedia.org/wiki/Latin_1 Philips should have in the NEXT sw update more isos character sets supported for us Greek,Hebrew,Bulgarian,etc who paid the same money for philips tv but we cannot yet read proper subtitles as our friends from Western Europe read.

assafsh
01-30-2012, 12:54 PM
This is indeed very disappointing.
So next software update should support more languages? Is that official?
Can someone from Philips respond please?

MonStarr
01-31-2012, 12:03 PM
I have the same problem with 40PFL5606H... No Cyrillic even tho there is Cyrillic in the Subtitle menus for USB playout.

Philips - Thomas
02-01-2012, 10:49 AM
Hi Guys

we are currently into this and i will keep you postet.

Regards
Thomas

Philips
02-01-2012, 10:59 AM
This is indeed very disappointing.
So next software update should support more languages? Is that official?
Can someone from Philips respond please?

Hi Assafsh,

As replied to your PM: I've forwarded your question to development. You will be notified when I receive a reply.

Regards,
JuAn

petasis
02-02-2012, 06:44 PM
Hi Guys

we are currently into this and i will keep you postet.

Regards
Thomas

Thomas (I don't have a 2012 model), are utf-8 encodings supported?
(Because it is a universal solution for all languages... :))

innergy
02-03-2012, 09:06 PM
I have the same problem with 40PFL5606H... No Cyrillic even tho there is Cyrillic in the Subtitle menus for USB playout.

Братле, на твоя трябва да излезе кирилица. Отвори файла със субтитрите с notepad, и вместо като ANSI ги запиши като Unicode.

innergy
02-03-2012, 09:08 PM
Are there any plans to implement a Windows-1251 character set for your TVs sold in Russia and Bulgaria or these markets are not important to you!?

MonStarr
02-03-2012, 09:26 PM
Братле, на твоя трябва да излезе кирилица. Отвори файла със субтитрите с notepad, и вместо като ANSI ги запиши като Unicode.

Вярно стана! Много съм зле, изобщо не съм се сетил да пробвам братле, много благодаря :)

Worked perfectly, thanks! :)

Philips admin
02-06-2012, 04:14 PM
Reply from development:
We support "Latin-1/Western European (ISO-8859-1)" in our 2k11 models, while "Hebrew" is NOT supported.

assafsh
02-06-2012, 05:25 PM
Reply from development:
We support "Latin-1/Western European (ISO-8859-1)" in our 2k11 models, while "Hebrew" is NOT supported.

Thanks for the answer.
Unfortunately, I already realized that. My question was WHEN are you going to support other languages? Without support for local languages, EPG is useless, isn't it?

Frankly, I am quite embarrassed. This is not what I had in mind when I bought this extremely expensive TV...

gallerian
02-06-2012, 09:13 PM
@Philips admin
Do you call this customer service? Your answer is irrelevant to the topic and already known. We asked for equity among philips worldwide customers in order we Greek,Bulgarian,Russian,Hebrew etc can read our mother tongue in subtitles too. It is highly dissapointing to feel left alone in comparison with other citizens who paid the same price with us for this product. You should either support all markets languages or no subtitles at all.
Is it such a trouble for you to make a software update in order to satisfy your dissapointed customers?Don't you see that our request is reasonable and right?Or obviously customer service and equity are not relevant with your values and strategy?

Philips admin
02-07-2012, 10:01 AM
Thanks for the answer. Unfortunately, I already realized that. My question was WHEN are you going to support other languages? Without support for local languages, EPG is useless, isn't it?

Frankly, I am quite embarrassed. This is not what I had in mind when I bought this extremely expensive TV...

I can understand your dissapointment, but only the mentioned languages will be supported. There are currently no plans to have other languages added for that model range. Sorry for that.

Regards,
JuAn

assafsh
02-07-2012, 10:22 AM
I can understand your dissapointment

I am sure that you would also understand why I am going to write terrible things about Philips in every forum and that I will never buy or recommend Philips TVs.

JPANK
04-30-2012, 11:10 AM
I own a new 46pfl9706 set. There is no support to Hebrew subtitles when playing via USB, Net, etc. I would expect such an expensive set to be able to play any subtitles language correctly.

Why philips aren't supporting such features properly? It's obvious to expect a proffesional vendor to provide properly working features!

When can I expect such a fix to be available?

nyne
06-05-2012, 04:46 PM
hi i just bought 42pfl4307h/12.It seems that the greek encoding is not supported.Can you verify that?And if so please let me know if i need to contact philips Greece so i can return the tv...

marpsoft
06-06-2012, 03:27 AM
Looks like Philips engineers and developers do live in 20th century.
Guys wake up. We have 21st century.
We have Unicode standard since 1991.
It is total indolence and lack of professionalism from you.

innergy
08-04-2012, 12:28 PM
PHILIPS, you goin' down, bros.. :(