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panamea
01-26-2012, 03:47 PM
Hi,

I just bought the tv in subject and i'm quite happy with its features and image quality, moving from an older samsung model. I have 2 questions though, because the included user manual is very short and does not cover these:
1. VGA resolution of TV is always 1920x1080, even if the PC sets it to a lower value (e.g 1024x768). This does not happen when using HDMI connection for the PC (Ok). Why is that? Is there a solution for it?
2. Image preset modes (Cinema, Natural, Standard etc.) all have certain settings. from which I noticed the HD Natural Motion setting to be different (Off in Cinema, Natural, On in Standard etc.). Can you share a document with the settings for each preset. Can they be changed by the user according to its own preferences and saved for future use? Can new presets be created?

Some shortcuts would be nice for the common changed features, like:
- HD Natural Motion toggling Off/minimum/maximum instead of the red remote button's current function of demos (which is totally useless once you buy the TV, I'm sure you agree).....maybe the function to be according with the TV location setting shop/home?!
- some shortcut to switch the channel audio setting from mono to stereo and viceversa
- some shortcut to enable/disable audio surround
....all of these are currently hard to reach, one needs to go to settings->picture/sound->....

the blue remote button is currently not a shortcut to any function, not like the red, green and yellow buttons, so there is place to add user friendly remote functionality. also, the direction buttons have no function on TV watch mode, while they could be easily (and effectively) bind to channel +/- and volume +/- which are harder to reach on the remote.

Can someone from Philips Support Team provide some answers for the above questions/requests?
Thank you beforehand.

BTW, I'm using the latest fw 2.18.

panamea
02-01-2012, 06:05 AM
hey Philips Support Team, no feedback from you yet. Could you at least address the "locked" vga resolution issue presented above?

Philips admin
02-01-2012, 07:11 AM
Hi Panamea,

We're currently looking into it. I forwarded your post to development.
Please be patient....

Regards,
JuAn

Philips admin
02-09-2012, 09:18 AM
Hi,

I just bought the tv in subject and i'm quite happy with its features and image quality, moving from an older samsung model. I have 2 questions though, because the included user manual is very short and does not cover these:
1. VGA resolution of TV is always 1920x1080, even if the PC sets it to a lower value (e.g 1024x768). This does not happen when using HDMI connection for the PC (Ok). Why is that? Is there a solution for it?
2. Image preset modes (Cinema, Natural, Standard etc.) all have certain settings. from which I noticed the HD Natural Motion setting to be different (Off in Cinema, Natural, On in Standard etc.). Can you share a document with the settings for each preset. Can they be changed by the user according to its own preferences and saved for future use? Can new presets be created? ....

Hi Panamea,

See reply below from development:
1. As TV display technology is matrix display, the native resolution cannot be changed, so if customer buys an FHD product, the native resolution will be default to 1920x1080.
2. There is still picture size change available under VGA mode, user can use the ”Format” function to vary the display size that user feel most comfortable. But the best resolution is “unscale” mode, all the other modes might introduce certain artifacts..

Yor ideas about the shortcuts are also forwarded to development, maybe they can be introduced in later upgrades or products.

Regards,
JuAn

panamea
02-09-2012, 11:15 AM
Hi Juan,

Thank you for the update.
Unfortunately, dev's answer does not cope with the fact that HDMI connection with PC does not suffer from this issue(bug). So in other words, on HDMI connection the PC successfully decides the resolution and the TV's status displayed resolution is synchronized with the PC resolution (of course, the image fills the TV's display).

So it looks like the VGA connection of the TV does not support the resolutions advertised by the manual (and that HDMI supports). Of course, I already tried what devs sugested (format display), the image from a smaller resolution than FHD is always smaller than the TV display size.

Please let development know about this, however you read it the VGA connection has a resolution BUG (which I hope is a software one).

Regards,
Mike

Toengel
02-09-2012, 11:51 AM
Hi,

you can download the following tool to read the HDMI EDID information. Then you can see the supported resolutions on your TV and post them (http://www.entechtaiwan.com/util/moninfo.shtm)

EDID = Extended Display Identification Data: https://en.wikipedia.org/wiki/Extended_display_identification_data

Toengel@Alex

panamea
02-09-2012, 08:33 PM
ok Toengel, here it is:

Monitor
Model name............... PHILIPS FTV
Manufacturer............. Philips
Plug and Play ID......... PHL0000
Serial number............ n/a
Manufacture date......... 2011, ISO week 11
Filter driver............ None
-------------------------
EDID revision............ 1.3
Input signal type........ Digital
Color bit depth.......... Undefined
Display type............. RGB color
Screen size.............. 640 x 360 mm (28.9 in)
Power management......... Not supported
Extension blocs.......... 1 (CEA-EXT)
-------------------------
DDC/CI................... Not supported

Color characteristics
Default color space...... Non-sRGB
Display gamma............ 2.20
Red chromaticity......... Rx 0.636 - Ry 0.335
Green chromaticity....... Gx 0.291 - Gy 0.603
Blue chromaticity........ Bx 0.146 - By 0.061
White point (default).... Wx 0.279 - Wy 0.292
Additional descriptors... None

Timing characteristics
Horizontal scan range.... 30-83kHz
Vertical scan range...... 56-76Hz
Video bandwidth.......... 170MHz
CVT standard............. Not supported
GTF standard............. Not supported
Additional descriptors... None
Preferred timing......... Yes
Native/preferred timing.. 1920x1080p at 60Hz (16:9)
Modeline............... "1920x1080" 148.500 1920 2008 2052 2200 1080 1084 1089 1125 +hsync +vsync
Detailed timing #1....... 1360x768p at 60Hz (16:9)
Modeline............... "1360x768" 84.750 1360 1432 1568 1776 768 771 776 798 -hsync -vsync

Standard timings supported
640 x 480p at 60Hz - IBM VGA
800 x 600p at 60Hz - VESA
1024 x 768p at 60Hz - VESA
1280 x 1024p at 60Hz - VESA STD

EIA/CEA-861 Information
Revision number.......... 3
IT underscan............. Not supported
Basic audio.............. Supported
YCbCr 4:4:4.............. Supported
YCbCr 4:2:2.............. Supported
Native formats........... 1
Detailed timing #1....... 1920x1080p at 50Hz (16:9)
Modeline............... "1920x1080" 148.500 1920 2448 2492 2640 1080 1084 1089 1125 +hsync +vsync
Detailed timing #2....... 1920x1080p at 24Hz (16:9)
Modeline............... "1920x1080" 74.250 1920 2558 2602 2750 1080 1084 1089 1125 +hsync +vsync
Detailed timing #3....... 1920x1080i at 50Hz (16:9)
Modeline............... "1920x1080" 74.250 1920 2448 2492 2640 1080 1084 1094 1124 interlace +hsync +vsync
Detailed timing #4....... 1280x720p at 50Hz (16:9)
Modeline............... "1280x720" 74.250 1280 1720 1760 1980 720 725 730 750 +hsync +vsync

CE video identifiers (VICs) - timing/formats supported
1920 x 1080p at 50Hz - HDTV (16:9, 1:1) [Native]
1920 x 1080p at 60Hz - HDTV (16:9, 1:1)
1920 x 1080p at 24Hz - HDTV (16:9, 1:1)
1920 x 1080p at 25Hz - HDTV (16:9, 1:1)
1920 x 1080p at 30Hz - HDTV (16:9, 1:1)
1920 x 1080i at 50Hz - HDTV (16:9, 1:1)
1920 x 1080i at 60Hz - HDTV (16:9, 1:1)
1280 x 720p at 50Hz - HDTV (16:9, 1:1)
1280 x 720p at 60Hz - HDTV (16:9, 1:1)
720 x 576p at 50Hz - EDTV (4:3, 16:15)
720 x 480p at 60Hz - EDTV (4:3, 8:9)
720 x 576i at 50Hz - Doublescan (4:3, 16:15)
720 x 480i at 60Hz - Doublescan (4:3, 8:9)
640 x 480p at 60Hz - Default (4:3, 1:1)
NB: NTSC refresh rate = (Hz*1000)/1001

CE audio data (formats supported)
LPCM 2-channel, 16/20 bit depths at 32/44/48 kHz
AC-3 6-channel, 640k max. bit rate at 32/44/48 kHz

CE speaker allocation data
Channel configuration.... 2.0
Front left/right......... Yes
Front LFE................ No
Front center............. No
Rear left/right.......... No
Rear center.............. No
Front left/right center.. No
Rear left/right center... No
Rear LFE................. No

CE vendor specific data (VSDB)
IEEE registration number. 0x000C03
CEC physical address..... 1.0.0.0
Supports AI (ACP, ISRC).. Yes
Supports 48bpp........... No
Supports 36bpp........... Yes
Supports 30bpp........... Yes
Supports YCbCr 4:4:4..... Yes
Supports dual-link DVI... No
Maximum TMDS clock....... 225MHz

Report information
Date generated........... 2/9/2012
Software revision........ 2.60.0.972
Data source.............. Real-time 0x0021
Operating system......... 5.1.2600.2.Service Pack 3

Raw data
00,FF,FF,FF,FF,FF,FF,00,41,0C,00,00,01,01,01,01,0B ,15,01,03,80,40,24,78,0A,F9,AB,A2,55,4A,9A,25,
0F,47,4A,21,08,00,81,80,01,01,01,01,01,01,01,01,01 ,01,01,01,01,01,02,3A,80,18,71,38,2D,40,58,2C,
45,00,80,68,21,00,00,1E,1B,21,50,A0,51,00,1E,30,48 ,88,35,00,80,68,21,00,00,18,00,00,00,FC,00,50,
48,49,4C,49,50,53,20,46,54,56,0A,20,00,00,00,FD,00 ,38,4C,1E,53,11,00,0A,20,20,20,20,20,20,01,C7,
02,03,26,71,4E,9F,10,20,21,22,14,05,13,04,11,02,15 ,06,01,26,09,07,03,15,07,50,83,01,00,00,67,03,
0C,00,10,00,B8,2D,02,3A,80,D0,72,38,2D,40,10,2C,45 ,80,80,68,21,00,00,1E,01,1D,80,3E,73,38,2D,40,
7E,2C,45,80,80,68,21,00,00,1E,01,1D,80,D0,72,1C,16 ,20,10,2C,25,80,80,68,21,00,00,9E,01,1D,00,BC,
52,D0,1E,20,B8,28,55,40,80,68,21,00,00,1E,00,00,00 ,00,00,00,00,00,00,00,00,00,00,00,00,00,00,2C

Toengel
02-09-2012, 08:45 PM
Hi,

be sure you have the latest graphics card driver installed. You should be able to setup the following resolutions via HDMI (PC output):

1920 x 1080
1280 x 720
720 x 576
720 x 480
720 x 576
640 x 480

Toengel@Alex

panamea
02-09-2012, 08:48 PM
Hi Toengel,

Thank you, yes PC HDMI works properly, the issue is resolution support on the VGA connection...

Toengel
02-09-2012, 08:53 PM
Hi,

ah - ok. You only have problems with the VGA connection. Try the following resolutions:

Standard timings supported
640 x 480p at 60Hz - IBM VGA
800 x 600p at 60Hz - VESA
1024 x 768p at 60Hz - VESA
1280 x 1024p at 60Hz - VESA STD

and

1360x768p at 60Hz (16:9)

Did you read the EDID information while connected via HDMI or with VGA?


Toengel@Alex

panamea
02-10-2012, 07:04 AM
Hi Toengel,

Tried from 800x600 above, all behave in the same (bad) way (on VGA connection).

The tool info was taken from HDMI connection only. I will take from VGA connection too.

Philips
02-14-2012, 02:28 PM
Additional feedback from development:

The VGA input only supports auto-zoom (Format features), no change on aspect ratio.
Aspect ratio has to be changed at PC side, it either 4:3 or 16:9 format.

To have full view and to have automatic filing on the wide screen, change the aspect ratio to 16:9 at PC side and set the TV format to auto-zoom.

16:9 aspect ratio
(1280 x 720)
(1360 x 768)
(1440 x 900)
(1920 x 1080)

In HDMI source, if user selects the PC mode ON, the behavior is as above.

Regards,
JuAn

panamea
02-14-2012, 03:26 PM
Hi,

Taking this latest feedback I tested again, decided to move to another PC with ATI based video, and the problem I noticed before is not there anymore.
So I have to admit that the initial issue is not a TV issue, instead the guilt for weird behavior (TV always displaying 1920x1080) belongs to the nvidia card/driver/os support or maybe cable used. I'll find the actual issue in my PC setup.

Thank you for your support and clarification, this thread can be closed!

Regards,
Mike