View Full Version : GoGear Mix Mp3 player does not respond!

02-09-2012, 02:41 PM
Hello! I have a Go Gear Mix Mp3player (model SA3MXX02K/02) and from the beginning it didnt't work. I won the player at a contest so obviously I cant send it back to the shop for repair because its not acquired on my name though it has a warranty certificate. Additionally I tried the repair method in the troubleshooting but after a few seconds a message appears saying that the repair could not be done. Please tell what else could be done with this player because it would be a shame to throw it to garbage since it's new? I have the latest version of the device manager installed and when I connect the device to the PC, the PC recognizes the device. The player doesn't react when it's connected. Please help me!

02-16-2012, 08:44 AM
try this one after another to see if this works:

1) make sure it's fully charged
2) press reset key to see if it can wake up or not
3) [only if you can still turn on ur player] - try setting your player to factory configuration
4) open device manager to see if this works after upgrading firmware
5) repair ur unit... this might be quite difficult / complicated to do so.
*press vol + while plugging in your switched off device
*release the key when you see there's a pop up message leading you to repair

Philips - Katerina
08-27-2015, 02:05 PM
Hello participants of the thread and forum members in general!

Hopefully your issue was dealt with and you are no longer facing it. Since the thread has been silent for some time now, I will proceed by closing it. If you still have the same question about the same issue or any similar issues arise feel free to start a new thread or contact one of us moderators to open this thread again.

Kind regards
Philips Katerina