02-09-2012, 02:41 PM
Hello! I have a Go Gear Mix Mp3player (model SA3MXX02K/02) and from the beginning it didnt't work. I won the player at a contest so obviously I cant send it back to the shop for repair because its not acquired on my name though it has a warranty certificate. Additionally I tried the repair method in the troubleshooting but after a few seconds a message appears saying that the repair could not be done. Please tell what else could be done with this player because it would be a shame to throw it to garbage since it's new? I have the latest version of the device manager installed and when I connect the device to the PC, the PC recognizes the device. The player doesn't react when it's connected. Please help me!