PDA

View Full Version : SA3CNT08K dead



stevefromsd
02-26-2012, 12:10 PM
My daughter's new SA3CNT08K appears to be dead. I have installed songbird (Philips Songbird version: 2.5.6 Build: 5.6.2119; Rev: 707; Firmware: SA3CNT) to attempt to "Repair my Philips device" as discussed here: http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?scy=US&mid=Link_FAQs&view=aa12_view_partial.html&session=20120226124122_216.106.247.86&list=aa12_list_partial.html&slg=AEN&ctn=SA3CNT08K/37&dct=FAQ&refnr=0089733&faqview=1) , but there are no devices listed, so I cannot continue the repair. I have re-installed the software, but nothing changed. Is there anything else I can try?

stevefromsd
02-26-2012, 02:15 PM
My daughter's new SA3CNT08K appears to be dead. I have installed songbird (Philips Songbird version: 2.5.6 Build: 5.6.2119; Rev: 707; Firmware: SA3CNT) to attempt to "Repair my Philips device" as discussed here: http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?scy=US&mid=Link_FAQs&view=aa12_view_partial.html&session=20120226124122_216.106.247.86&list=aa12_list_partial.html&slg=AEN&ctn=SA3CNT08K/37&dct=FAQ&refnr=0089733&faqview=1) , but there are no devices listed, so I cannot continue the repair. I have re-installed the software, but nothing changed. Is there anything else I can try?

This is a screenshot of the device selection dialog

Oscar
02-27-2012, 01:49 PM
Looks like not recognized.....Did you try the reset with the little pin at the site.....

stevefromsd
02-27-2012, 06:30 PM
Looks like not recognized.....Did you try the reset with the little pin at the site.....

The Device Selection Dialog appears before I even connect my device. However, to answer you question, yes, I did press the little reset pin. I've tried everything I can come up with. It appears to me that this version of songbird does not actually support repairing my device.

Oscar
02-28-2012, 11:51 AM
But what is strange that though not having any deivce connected you should have this list there....

Reinstall and install again the latest version

stevefromsd
02-28-2012, 07:49 PM
I reinstalled the software but nothing changed. I did notice something on the re-installation that I found interesting. Something flashed by that looked similar to:

copying file: <something>/AMD64/Drivers//SACNT/<something>

I am not exactly sure of the directory names involved, but I certainly say the double // I can try it again later and see if I can get better info. I tried to search for the SACNT directory after the installation but I didn't find it. I am wondering if the // kept something from happening.

Oscar
02-29-2012, 08:55 AM
Could you try on a different PC?

stevefromsd
02-29-2012, 01:35 PM
I will try that.

stevefromsd
03-01-2012, 01:12 AM
I tried a different PC but the results were the same.

kwinnie
03-01-2012, 02:30 AM
could your PC recognize the player? (not songbird i mean) - if your PC does recognize just it's not showing in Songbird, then it's indeed Songbird's issue. Cleaning that and reinstalling can help. This works for me before...

but if not even your PC recognize the player, then there may be some hardware issue:
to give it 1 more try- charge it for a while - wall adapter/ PC USB charging, to see what can happen...

* press reset button before connecting it to PC. there are also chances that the reset buttons are not hit, make sure you feel a "tick" pressing that reset pin.

if all this doesnt help, then i m almost sure it's hardware issue. will suggest you going to service

stevefromsd
03-01-2012, 03:37 AM
SE Blank ELVIS

kwinnie
03-01-2012, 03:56 AM
sorry do not get what that means

stevefromsd
03-01-2012, 05:21 AM
That is what my PC sees when I connect the player.

SE Blank Elvis
Freescale i.MX51 USB BulkIO Device